0000000000076109
AUTHOR
Tomás F. González-cruz
How technology-based firms become also highly innovative firms? The role of knowledge, technological and managerial capabilities, and entrepreneurs’ background
To what extent is the likelihood that a Technology-Based Firm – TBF – turns into a Technology-Based and Highly Innovative Firm – TB&InnF – is influenced by technical capabilities or managerial capabilities and education background? We analyse this question using a novel data panel assembled for 326 Spanish industrial firms, along the period 1998–2014. Our findings show the probability of becoming a TB&InnF growths when firms are able to accumulate a high endowment of knowledge and technological capabilities, and a managerial team with experience, a strong power position and previous technical or managerial education background. Results also indicate the CEO's educational profile in manageme…
Supervisor leadership style, employee regulatory focus, and leadership performance: A perspectivism approach
[EN] Drawing on regulatory focus theory, this research proposes that transformational leadership performance depends on followers' circumstances. The analysis of 125 people from two Spanish service firms reveals that, apart from transformational leadership, the presence of academic education, intrinsic job satisfaction and high customer contact, and the absence of family responsibilities, are core conditions for the presence of high leadership performance. The first contribution of this study is the direct inference of follower's regulatory focus from the observation of individuals' circumstances. The second contribution is that leaders should consider followers' circumstances to adopt a su…
Social Capital, Human Capital, and Sustainability: A Bibliometric and Visualization Analysis
[EN] Academic interest in social and human capital is growing significantly. Similarly, their relationship with sustainability is increasing, especially compared to sustainability¿s relationship with natural capital and financial and economic capital. Bibliometric and visualization research on these relationships is nonetheless insufficient. This study analyzes the evolution of the literature on natural capital, financial and economic capital, and social and human capital related to sustainability. On the other hand, the study presents a bibliometric analysis on social capital and human capital (SHC) related to sustainability. The article studies 635 references collected from theWeb of Scie…
When does family involvement produce superior performance in SME family business?
Abstract This study analyzes how family involvement leads to high performance in SME-family businesses (SME-FB). This research considers family involvement in management and firm governance, development of family governance, firm size, generations in FB, and ownership concentration. Results show three combinations that lead to high performance: 1) a large-enough SME-FB with a family CEO and a board with significant presence of non-family directors; 2) a large-enough SME-FB in its first generation, without family government structures, and that a non-familial top managerial team runs; 3) a large-enough SME-FB with low ownership concentration and family governance structures.
Policies to enhance social development through the promotion of SME and social entrepreneurship: a study in the Colombian construction industry
[EN] The intent of this research is to propose and analyse a set of policies in the construction industry to enhance social development. First, the paper shows the connections between the development of small and medium enterprises (SMEs) and social entrepreneurship (SE), the reduction of the leakage, and then the generation of social value (SV) for sustainable regional development. For that, the article analyses briefly the literatures on SE and leakage, and focuses on the relevance of SME and social entrepreneurs as promoters of SV creation and development. Second, the paper proposes a framework and proposes a set of 20 policies aimed to reduce leakage, reinforce SMEs and entrepreneurship…
An overview of qualitative comparative analysis: A bibliometric analysis
Abstract This study is organized in two parts. We conduct a general analysis of the use of qualitative comparative analysis (QCA), and a bibliometric study of the use of QCA to analyze the specificities of the research publications that apply this methodology. Our results show the differences in quantitative terms of the three variants of this methodology: fsQCA, csQCA, and mvQCA.
Do family SME managers value marketing capabilities' contribution to firm performance?
PurposeThis paper seeks to extend knowledge on the impact of different marketing capabilities on various measures of organisational performance in the context of family‐run small to medium‐sized enterprises (SMEs).Design/methodology/approachAspects regarding marketing capabilities in family‐owned SMEs and their impact on superior performance are identified and briefly discussed according to the existing literature. Then, quantitative research is presented followed by a discussion of the findings. The paper ends with the conclusion, managerial implications, limitations and lines for future research.FindingsThe results of the study show the relevance of marketing capabilities for product diff…
Socio-technical innovation in community-based tourism organizations: A proposal for local development
Abstract Socio-technical innovation is based on new patterns of interaction involving a set of new behaviors that have been legitimized in a given context. The approach of socio-technical innovation complements a purely technological innovation focus. However, studies of how to address social and environmental challenges under this approach are scarce. The aim of this paper is to identify the technical and social structures that underpin the socio-technical innovation system of community-based tourism organizations (CBTOs). This paper offers an in-depth case study of a specific type of collective property known as an “ejido”. Through this case study, the paper highlights the aspects that ha…
Which Competitive Strategy Fits Better to Different Family-Business Profiles?
This chapter belongs to the vein of research that analyses family firms from a configurational approach. This survey explores which combination of competitive strategy, environmental turbulence, family complexity, and family firm management and governance arrangements are present when firm performance is present. This research follows Le Breton-Miller and Miller's call to gain a better understanding of the interaction between competitive strategy, environmental conditions, and family firm features. Literature reports controversial results with regard to family-business strategic preferences and firm performance, and recent research shows that this relationship needs considering both industr…
Sensing and Generating New Opportunities for Value Innovation: How Team Behaviour Contributes to Success or to Failure?
The behavioral side of the decision process inherent to strategy is an issue that is gaining attention from both academic and practitioners. At the same time, the Schumpeterian conception of innovation, returns to gain relevance in an environment where technology leads to process dematerialization and exponential paths of change. In this context, this paper analyses which decision processes, cognitive abilities and heuristics lead to sense and generate value innovation for customers. The analysis of 26 master student teams that ran the same strategy simulator show that the consideration and description of a wide range of alternatives and team agreement as a result of discussion of such alte…
A Configurational Approach to Analyze Family Governance and Family Firm Outcome Preferences
This chapter follows the new research current that looks for heterogeneity between family businesses and its consequences. Through a cluster analysis, the chapter presents a taxonomy of four groups with different family government profiles, depending on the scope—number of issues considered—and the level of formalization. Alike, the research describes the different relative importance that each group attaches a to financial and non-financial performance measures, as well as to the dimensions of business and family success. The chapter analyzes a sample of 147 SME family businesses that belong to the tourism industry. All of them are closely held family businesses that range between the firs…
Family governance systems: the complementary role of constitutions and councils
The understanding of family businesses from the family side is still in its infancy. This is especially true in relation to how family members manage their relationships with one another and with the firm. Family growth and evolution are usually accompanied by a reduction in shared family meaning and purpose and greater divergence in the form of factional interests and intentions that harm the family and the firm. To counterbalance this negative impact, scholars generally advocate a set of corporate governance practices. However, few papers have analysed how family regulatory frameworks and family governance institutions affect family firm performance. To the best of our knowledge, no paper…
Which Factors Favour Becoming a Technology-Based & Highly Innovative Firm? The Role of Knowledge, Technological and Managerial Capabilities, and Entrepreneurs’ Education Background
Which resources and capabilities ease the change to become a Technology-Based and Highly Innovative Firm – TB&InnF –, focused in the creation of value to market? We analyse this question using a novel data panel assembled for 326 Spanish industrial firms, along the period 1984-2012. Our findings show the probability of becoming a TB&InnF growths when firms are able to accumulate a high endowment of knowledge and technological capabilities, and a managerial team with: experience, strong power position and previous technical and managerial education. Results also indicate the CEO´s educational profile in management is preferable to a pure technical profile, because this complements firm´s kno…
Do firms implement work–life balance policies to benefit their workers or themselves?
Abstract The purpose of this article is to enhance scholars' understanding of work-life balance (WLB) policies in small and medium enterprises (SMEs). The study explores whether SMEs display a common pattern of behavior when implementing WLB policies. The benefits of implementing WLB policies either improve conditions for the workers themselves or improve the firm's productivity. Empirical evidence on the effects of WLB, however, is scarce. This empirical study uses fuzzy-set qualitative comparative analysis (fsQCA). Findings fail to show an association between a particular combination of factors and the implementation of WLB policies. Nevertheless, the firm's decision to implement WLB poli…
Service firm capabilities and performance: Contingent analysis of customer contact
Abstract From the competence-based view, this study contributes to understanding how service firm capabilities affect firm performance. The study examines managerial capabilities, organizational capabilities, marketing capabilities, and service quality capabilities. This study investigates whether interaction between these capabilities and their contribution to firm performance differ depending on the service's customer-contact level. To do so, the study analyzes data from a sample of Spanish service firms. Results show that managerial and organizational capabilities strengthen service quality and marketing capabilities. In addition, service quality and marketing capabilities significantly …
What is the meaning of ‘talent’ in the world of work?
The ongoing confusion about the meaning of ‘talent’ within the world of work is hindering the establishment of widely accepted talent management theories and practices. The aim of this paper is to contribute to the literature on talent management by offering an indepth review of the talent concept within the specific context of the world of work, and proposing a framework for its conceptualization. We group different theoretical approaches to talent into ‘object’ (i.e., talent as natural ability; talent as mastery; talent as commitment; talent as fit) versus ‘subject’ approaches (i.e., talent as all people; talent as some people) and identify dynamics existing within and between them, as we…
Organizational technology as a mediating variable in centralization‐formalization fit
PurposeWith a view to contributing to a better understanding of the interactions between design dimensions, the authors aim to present a formal model that analyzes the internal fit relationship between centralization and formalization, taking into account organizational technology and the “systems approach”.Design/methodology/approachBased on the study by Zeffane, the authors develop an alternative, formal model that introduces organizational technology and assumes that greater structural control does not necessarily lead to better organizational integration. The model equally considers the possibilities of underfit and overfit.FindingsThe proposed formal model provides a sound rationale on…
Information assets: A typology of disclosed and non-disclosed information
Abstract The debate surrounding the value of disclosed and non-disclosed information as a competitive element has stalled; it has not been possible to make a universal, precise claim as to their potential to generate competitive advantages. This empirical inconsistency can be explained in part by the heterogeneity of information assets, which can give rise to different information dimensions, each offering different potential for generating results depending on the degree to which they meet the conditions of complementarity and co-specialization with other resources. This article helps to move forward on this issue by presenting a theoretical construct of the concept “information assets" an…
Context as a Provider of Key Resources for Succession: A Case Study of Sustainable Family Firms
[EN] Although succession is the single most important issue in family-owned businesses (FOBs), there is scarce comprehensive and integrative analysis of the context (i.e., the social, organizational, and normative setting) where succession events occur. Research usually focuses on the success or failure of succession processes, instead of the risks faced by FOBs during succession. The succession process takes time and multiple actors are involved. Therefore, succession is influenced by uncertainty and unforeseen events. This study addresses the aforementioned gap in the literature by investigating how context can reduce the risk of failure in succession. Based on organizational change theor…