0000000000093594
AUTHOR
Alice Maniezki
Three Perspectives on Organizational Justice within Care Centers for People with Intellectual Disability: A Study about the Partnership between Professionals and Families
En las últimas décadas, las organizaciones han comprendido que el desarrollo y el crecimiento sostenibles requieren un equilibrio entre la preocupación por las empresas y los seres humanos. Este equilibrio es esencial en diversos sectores, como las instituciones sanitarias y las organizaciones no gubernamentales (ONG) que atienden a grupos en riesgo de exclusión, entre ellos las personas con discapacidad intelectual (PCDI). La justicia organizativa es un elemento vital en las organizaciones actuales y en la investigación organizativa. En organizaciones como los centros de atención a las PID, la justicia interpersonal, una dimensión de la justicia organizacional, desempeña un papel important…
The Positive Spiral Between Problem-Solving Management and Trust: A Study in Organizations for Individuals With Intellectual Disability
To achieve their goals, organizations for individuals with intellectual disability have to stimulate high-quality relationships between professionals and family members. Therefore, achieving professionals’ trust in family members has become a challenge. One relevant factor in explaining professional’s trust in families is the degree to which family members use the “problem-solving” conflict management strategy (high concern for oneself but also for the other party) in their disputes–disagreements with professionals. It is reasonable to argue that when family members use problem-solving conflict management, professionals’ trust increases. Professionals’ trust, in turn, stimulates the use of …
Effects of a Justice-Based Partnership Between Employees and Families in Creating Services and Supports to Enhance Quality of Life Outcomes
Abstract We propose a justice-based partnership between employees and family members as a means to create services and support systems for people with intellectual disability, enhancing quality of life indicators. More specifically, we examine the links from mutual intergroup justice to three outcomes reported by family members: satisfaction with the center, service quality delivered by employees, and performance focused on the quality of life of people with intellectual disability. We used data from 111 centers. In each center, a group of family members (n = 845) and a group of employees (n = 914) participated. Multilevel modeling revealed that mutual intergroup justice (between employees …
Ethical Leaders Promote Quality of Life Through Fair and Trust-based Relationships
Ethical leadership has become an important field of research. This article examines the impact of ethical leadership within the context of healthcare organizations. Based on social learning theory, we examine the relationship between ethical leadership and quality of life, mediated by peer justice and moderated by trust in the leader. Participants in this study consisted of 388 professionals from 59 centers affiliated with “Plena Inclusión”, an NGO whose mission is to improve the quality of life of individuals with intellectual disabilities in Spain. Results showed a significant relationship between ethical leadership and quality of life, through a partial mediation of overall peer justice.…