0000000000146945
AUTHOR
Marisa Salanova
Studying radical organizational innovation through grounded theory
The main aim of this article is to study the social processes occurring during the implementation of radical organizational innovation. Our aim is to understand the nature of the development of radical innovation by identifying the social processes, that are taking place. The perspective for the analysis stems from grounded theory as a generative and inductive analytical strategy (Glaser & Strauss, 1967). An in-depth case study was thoroughly analysed. A total of 14 indepth interviews were conducted with key informants selected according to theoretical sampling criteria. The systematic use of the constant comparative method allowed us to differentiate grounded theories leading to a c…
The role of organizational facilitators in promoting job-related mental health and group service effectiveness: a two-wave analysis
This study aimed to add to knowledge by providing a more systematic integration of work characteristics, workers’ health and performance. The two-wave multi-source study was conducted to test the relationship over time between the healthy states of groups of service-oriented workers and their service effectiveness when their organizations provide facilitators such as training, technical support and autonomy. The study takes healthy states to be a composite of affective-motivational and competent collective states (collective vigour and service competence) and service effectiveness. Service effectiveness was a combination of service quality as assessed by customers and their loyalty intentio…
Linking transformational leadership to nurses’ extra-role performance: the mediating role of self-efficacy and work engagement
salanova m., lorente l., chambel m.j. & martinez i.m. (2011) Linking transformational leadership to nurses’ extra-role performance: the mediating role of self-efficacy and work engagement. Journal of Advanced Nursing 67(9), 2256–2266. Abstract Aims. This paper is a report of a social cognitive theory-guided study about the link between supervisors’ transformational leadership and staff nurses’ extra-role performance as mediated by nurse self-efficacy and work engagement. Background. Past research has acknowledged the positive influence that transformational leaders have on employee (extra-role) performance. However, less is known about the psychological mechanisms that may explain the lin…
Differential Effects of Mindfulness-Based Intervention Programs at Work on Psychological Wellbeing and Work Engagement.
Two different mindfulness-based interventions were deployed in a sample of white-collar workers to explore the differential effects on different facets of mindfulness, dimensions of psychological wellbeing, work engagement, performance, and stress of a participant. A total of 28 participants completed one of the different programs, and their results were compared between groups and against 27 participants randomly allocated to a waiting list control group. Results suggest both mindfulness intervention programs were successful at increasing the levels of psychological wellbeing, work engagement, and performance of the participants, as well as decreasing their levels of stress. Significant di…
How personal resources predict work engagement and self-rated performance among construction workers: A social cognitive perspective
Traditionally, research focussing on psychosocial factors in the construction industry has focused mainly on the negative aspects of health and on results such as occupational accidents. This study, however, focuses on the specific relationships among the different positive psychosocial factors shared by construction workers that could be responsible for occupational well-being and outcomes such as performance. The main objective of this study was to test whether personal resources predict self-rated job performance through job resources and work engagement. Following the predictions of Bandura's Social Cognitive Theory and the motivational process of the Job Demands-Resources Model, we exp…
The predicting role of self-efficacyin the Job Demands-Resources Model: A longitudinal study
AbstractTaking Albert Bandura's Social Cognitive Theory as our starting point, we analysed the predicting role of self-efficacy in the Job Demands-Resources Model. We tested longitudinally the two underlying psychological processes, namely: 1) the motivational process, in which job resources (i.e., job autonomy and social support climate) foster engagement, and 2) the erosion process, in which high job demands (i.e., quantitative overload and role conflict) lead to burnout. Structural equation modelling in a sample of 274 secondary-school teachers confirmed both processes, as well as the powerful predicting role of self-efficacy. Finally, we discuss the theoretical findings and the practica…
How to enhance service quality through organizational facilitators, collective work engagement, and relational service competence
This study aims to test how collective work engagement and relational service competence, as affective and cognitive-competent collective states, mediate the relationship between organizational facilitators and customers' perceptions of service quality. In all, 107 service-oriented units were aggregated from 615 service workers and 2165 customers. Structural equation modelling confirmed that organizational facilitators are related to collective work engagement andrelational service competence, which play a mediating role between organizational facilitators and service quality. Whereas collective work engagement plays a partially mediating role between organizational facilitators and relatio…