Paradoxical social representations of linky smart meters and privacy paradox

Consumer participation to electricity consumption reduction (ECR) has become a major challenge in a context of Energy Transition. The Linky french Smart Meter, which use contributes to ECR, is confronted to many controversies reflecting the social legitimation at stake which underlies its evaluation. This article proposes to study privacy paradox regarding Linky Smart Meter use, mobilizing the conceptual background of consumer psychological empowerment. In that aim, a social representation analysis was conducted involving 271 respondents. Results highlight, on one hand, a privacy paradox involving 3 out of the 4 dimensions of psychological empowerment, and on another hand, the presence of m…

Participation et empowerment vont-ils de pair dans l’expérience-client ? Une grille de lecture à partir des concepts de soi

Workshop en ligne; National audience

Engaging Reciprocity from the Complainant Customer in the Digital Age

International audience

Touriste classique versus touriste durable, les nouvelles figures du touriste de demain

National audience

Localization of antigens PwA33 and La on lampbrush chromosomes and on nucleoplasmic structures in the oocyte of the urodele Pleurodeles waltl: Light and electron microscopic immunocytochemical studies

Monoclonal antibodies A33/22 and La11G7 have been used to study the distribution of the corre-sponding antigens, PwA33 and La, on the lampbrush chromosome loops and nucleoplasmic structures of P. waltl oocytes, using immunofluorescence, confocal laser scanning microscopy and immunogold labeling. The results obtained with these antibodies have been compared with those obtained with the Sm-antigen-specific monoclonal antibody Y12. All these monoclonal antibodies (mAbs) labeled the matrices of the majority of normal loops along their whole length. Nucleoplasmic RNP granules showed a strong staining with the mAbs La11G7 and Y12 throughout their mass, but with the mAb A33/22, they showed only a …

Robots intelligents outdoor : nouvelles perspectives autour de l’empowerment du consommateur

Thème du congrès : « Le marketing digital »; National audience

La nécessaire intégration de la marque dans la conceptualisation des effets des restrictions temporelles de vente : analyse par les méthodes mixtes

International audience

Engager la réciprocité du client réclamant à l’ère digital

International audience

L’engagement du consommateur vis-à-vis des objets intelligents proposant du feedback : proposition d’un modèle conceptuel mobilisant l’empowerment psychologique

Understanding the flat sharing experience: spatial ambivalence of the collaborative consumption

International audience

L’expérience de marque comme interprétation narrative : une introduction à la narratologie transmédia

Paradoxes de l’empowerment du consommateur participatif: le cas des bornes digitales d’accès au service

International audience