0000000000182198
AUTHOR
Tiina Kymäläinen
Evaluating a Future Remote Control Environment with an Experience-Driven Science Fiction Prototype
The case study presented in this paper aimed at discovering opportunities for ambient intelligence and new interaction methods for a future remote crane-operating environment. The theoretical objective was to carry out an experience-driven research project in an industrial work context, and the practical objective was to create and evaluate a future oriented science fiction prototype. The work was carried out in close co-operation with an industrial partner who was a domain expert in the field of crane industry. The aim was to focus on clearly defined user experience goals to which the industrial partner committed. The consequent immediate objective was to focus on two explicit experiences …
Utilizing Experience Goals in Design of Industrial Systems
The core idea of experience-driven design is to define the intended experience before functionality and technology. This is a radical idea for companies that have built their competences around specific technologies. Although many technology companies are willing to shift their focus towards experience-driven design, reports on real-life cases about the utilization of this design approach are rare. As part of an industry-led research program, we introduced experience-driven design to metal industry companies with experience goals as the key technique. Four design cases in three companies showed that the goals are useful in keeping the focus on user experience, but several challenges are sti…