0000000000285483
AUTHOR
Adeola Yetunde Wale-kolade
Integrating usability work into a large inter-organisational agile development project: Tactics developed by usability designers
We examined how usability activities were integrated in a large inter-organisational agile development project.The collaboration between the usability designers and agile team members was affected by the size and nature of the project.Results showed integration was achieved through 5 tactics employed by the usability designers.Three propositions for organising usability activities in agile projects were derived. In this paper we examine the integration of usability activities into a large inter-organisational agile development project. Inter-organisational agile projects possess unique attributes. They involve multiple stakeholders from different organisational contexts and are thus charact…
Apathy Towards the Integration of Usability Work: A Case of System Justification
In this article we report from a case study of a software development organization and we study in particular the developers’ and product managers’ attitudes towards integrating usability work into software development. We offer explanations based on system justification theory illuminating what would-be integrators might be up against. The analysis shows how the developers only pay lip service to usability work and how they treat users superficially. It further shows how that leads to stereotyping of usability designers and users in order to preserve status quo, and how internalization of inequality between the developers and usability designers rationalizes the preservation of status quo.…
Usability Work in Agile Systems Development Practice: A Systematic Review
In this chapter we present the results of a systematic literature review of the recommendations in the existing research literature on usability work in agile systems development. The review contributes by summarizing the literature in light of seven claims about how to integrate usability work into an agile development project. By analyzing the claims we show how the previous literature provides grounds, warrants, backing, rebuttal, and qualification with regard to each of them. From this comprehensive overview of the literature we then discuss a research agenda with a particular focus on how situational factors for the claims must be researched and how this must encompass identified rebut…