Integrated multimedia publishing: combining TV and newspaper content on personal channels
Abstract Fast networks enable the delivery of TV and newspaper content over an Internet connection. This enables new types of integrated publications that include features from both media. The IMU system, described in this paper, automatically integrates newspaper and TV content into a continuously updated World Wide Web-multimedia publication. An active proxy server pursues the integration and delivers the publication through an ATM fibre link to fast networks, such as the bi-directional cable TV network and the ADSL telephone network, providing near-TV quality. The users read the IMU publication from the Internet on their PCs with normal World Wide Web-browsers. You can also watch the pub…
Utilizing Experience Goals in Design of Industrial Systems
The core idea of experience-driven design is to define the intended experience before functionality and technology. This is a radical idea for companies that have built their competences around specific technologies. Although many technology companies are willing to shift their focus towards experience-driven design, reports on real-life cases about the utilization of this design approach are rare. As part of an industry-led research program, we introduced experience-driven design to metal industry companies with experience goals as the key technique. Four design cases in three companies showed that the goals are useful in keeping the focus on user experience, but several challenges are sti…
Defining user experience goals to guide the design of industrial systems
The key prerequisite for experience-driven design is to define what experience to design for. User experience (UX) goals concretise the intended experience. Based on our own case studies from industrial environments and a literature study, we propose five different approaches to acquiring insight and inspiration for UX goal setting: Brand, Theory, Empathy, Technology, and Vision. Each approach brings in a different viewpoint, thus supporting the multidisciplinary character of UX. The Brand approach ensures that the UX goals are in line with the company's brand promise. The Theory approach utilises the available scientific knowledge of human behaviour. The Empathy approach focuses on knowing…