Circular Business Models and Their Systemic Implications: The Too Good To Go Case Study

Beyond the “ivory tower”. Comparing academic and non-academic knowledge on social entrepreneurship

The increasing relevance of societal challenges has recently brought social entrepreneurship to the fore due to its capacity to leverage entrepreneurial processes to achieve social value while ensuring profits. In this study, we apply an experimental research method to analyse the concept of social entrepreneurship comprehensively. More specifically, we develop bibliometric analysis and web crawling techniques to gather information related to social entrepreneurship from Scopus and Wikipedia. We conduct a comparative network analysis of social entrepreneurship’s conceptual structure at academic and non-academic levels. This analysis has been performed considering scientific articles’ keywor…

Innovating business processes in public administrations: towards a systemic approach

PurposeThe purpose of this paper is to study the credit collection process in public administrations in order to develop a conceptual model which goes beyond the traditional logic of linearity, adopting system thinking approaches.Design/methodology/approachThis study analyses the case of an Italian local government-owned enterprise. Data collection through semi-structured interviews and document analysis has enabled the development of propositions, the identification of systemic variables, and the development of an explanatory modeling process based on the system dynamics approach.FindingsThis paper shows that public administrations can effectively involve external actors, especially citize…

Knowledge behaviors when the commons are at stake: Insights from the Covid-19 crisis

How do people’s beliefs on the likely system-level consequences of circulating a certain piece of knowledge influence those people’s knowledge behaviors? To address this question, we leverage the most recent developments of the theory of the commons as learning systems. According to this theory, people are strongly responsive to perceived threats to the commons they (may) benefit from, and strive to learn and respond accordingly. Through this theoretical lens, we analyze thick qualitative data (January-April 2020) from the Covid-19 crisis, which resulted in unprecedented visibility of commons-related knowledge behaviors. The contribution of this inductive study is fourfold. First, we identi…