Quality management in higher education: A comparative study of the United Kingdom, the Netherlands and Finland
This chapter examines lecturers’ perceptions of the balance between quality assurance and quality enhancement in three case study higher education institutions in different European countries. Where quality initiatives emphasised assurance rather than enhancement, this was taken to indicate a significant limitation on a lecturer’s autonomy in the quality management process. In-depth interviews using a semi-structured schedule were conducted with 20 randomly selected academic staff in each of the three higher education institutions. The results from the interviews demonstrated a very wide range of views among the interviewees. However, generally, it was found that there was a high level of d…
The Bologna Process: Help or Hindrance to the Development of European Higher Education?
JANI URSIN Finnish Institute for Educational Research, University of Jyvaskyla, Finland BARBARA ZAMORSKI Centre for Applied Education and the Centre for Educational and Staff Development, University of East Anglia, United Kingdom ELINOR EDVARDSSON STIWNE Department of Behaviourial Sciences and Learning, Linkoping University, Sweden CHRISTINE TEELKEN Department of Organisation Science, Faculty of Social Sciences, VU University Amsterdam, The Netherlands MONNE WIHLBORG Department of Health and Social Sciences, Lund University, Sweden