Institutional Logics in Police Performance Indicator Development : A Comparative Case Study of Spain and Finland

Police performance is not easily measurable and the organization and circumstances of police work vary among European countries. Further, police work is surrounded by multiple pressures to make it both economical and effective. Consequently, there are multiple institutional logics in decision-making which may affect the selection and the use of police key performance indicators (KPIs). The KPI selection and use processes reflect the institutional logics, though KPI use may also sometimes influence the institutional logics of police work. In this study, we analyze the KPIs and institutional logics in police work in Finland and Spain. A comparative case research approach is used in order to h…

The effectiveness of rural versus urban nonprofit organisations in the Democratic Republic of Congo

The Democratic Republic of Congo (DRC) is a country with high natural resources, but it has suffered from decades of civil wars and social turmoil, being heavily aid-dependent. In the DRC, several Nonprofit Organisations (NPOs) are major players in fighting poverty and enhancing welfare. This research aims to analyse the effectiveness of small NPOs in improving poor peoples’ lives through health, education, and economic activities. Two NPOs working in the DRC, one in a rural and the other in an urban area, are compared by researching the aid sites and surveying 201 households (aid beneficiaries). Our case observations and the survey results facilitate analysing the mission accomplishment, e…

Measures for Police Performance in Spain and Finland

Balance with logic-measuring the performance and sustainable development efforts of an NPO in rural Ethiopia.

The analysis of performance of Not-for-profit organisations (NPOs) is difficult because there are several objectives and perspectives to NPO performance and accountability, especially if considered sustainably and in long term. This suggests that performance analysis and measurement of NPOs might also involve multiple perspectives, such as in Balanced Scorecard (BSC) or in the Logical Framework (LF) models. This article is a case study of analysing the sustainable development and performance of an NPO in rural Ethiopia. We propose the Logic Balanced Scorecard (LBSC) model that combines elements of BSC and LF. This proposal was preliminarily used and tested in a five-year interventionist acc…

E-Government Implementation: Transparency, Accessibility and Usability of Government Websites

In several European countries decentralization has promoted the creation of Regional Governments (RGs) with high levels of competence and responsibilities, such as promoting good governance and sustainability. Information and communication technologies (ICTs), and hence, the adoption of e-government has contributed to the adoption and dissemination of government transparency in a usable and accessible way. In this chapter, we study the transparency, accessibility and usability of websites of Spanish RGs.

Technological and Economic Factors Determining ICT Level : Evidence from Rural Micro-Businesses in Democratic Republic of Congo

The Democratic Republic of Congo (DRC) is the 11th largest country in the world although wars have devastated the economics of the country. In this vast but poor area, there are a lot of small businesses, particularly in agriculture. Therefore, focusing on small enterprises and their use of Information and Communication Technologies (ICT) can be a key issue in enhancing the nation's infrastructure, communications, social relations and economy. This research aims at increasing our understanding of these issues together by analysing the effects of ICT in micro‐level businesses in a developing country. The research focused on the rural neighbourhood of Ngandanjike in the area of Mbujimayi in s…