6533b7d8fe1ef96bd126b626
RESEARCH PRODUCT
The role of information and communication technologies in the relationship between group potency and group maintenance outcomes: a longitudinal study
Eva M. LiraAna ZornozaJosé M. PeiróPilar Ripollsubject
Longitudinal studyGroup (mathematics)General Social SciencesModerationDevelopmental psychologyHuman-Computer InteractionGroup maintenanceArts and Humanities (miscellaneous)Information and Communications TechnologyDevelopmental and Educational PsychologyPotencyPositive relationshipICTSPsychologySocial psychologydescription
Group potency is one of the major factors influencing work group success. However, little is known about the effects of potency on group maintenance outcomes, especially in virtual teams. The present study examines the moderating role of information and communication technologies ICTs in the relationships between potency and group maintenance outcomes in a longitudinal study. The study involved 44 groups of four members each, working in two communication media: face-to-face F-t-F and computer-mediated communication CMC. The groups developed a project during four weekly sessions over a 1-month period. The results showed that ICTs moderated the relationship between potency and maintenance outcomes process satisfaction and identification. The positive relationship between potency and maintenance outcomes was stronger in CMC groups than in F-t-F groups. The study has provided useful information that contributes to understanding in which contexts group potency produces the best results. Specifically, ICT appears to be a key moderating variable in the relationships between group potency and group maintenance outcomes.
| year | journal | country | edition | language |
|---|---|---|---|---|
| 2013-02-01 | Behaviour & Information Technology |