6533b825fe1ef96bd128349a

RESEARCH PRODUCT

Factors influencing tourists’ intention to use COVID-19 contact tracing app

Sunday Adewale OlaleyeKarjaluoto HeikkiDandison C. Ukpabi

subject

Coronavirus disease 2019 (COVID-19)Applied psychologyIntention to useIntentionTrustCrowdsourcingstructural assuranceArticleomatoimisuuspandemiatStructural assuranceStructural assurancedestination safetymatkailijatmatkailu0502 economics and businessmobiilisovelluksetSelf-efficacyturvallisuusintentiobusiness.industry05 social sciencesCOVID-19trustTest (assessment)Destination safetyintentionluottamus050211 marketingSelf-efficacyCOVID-19 contact tracing appPsychologybusinessself-efficacy050212 sport leisure & tourismContact tracing

description

AbstractThe purpose of this study was to develop and test a model that explores the antecedents of tourists’ acceptance of COVID-19 contact tracing app (CTA). Data was obtained from a crowdsourcing platform (Pollfish), in which 400 respondents answered the questionnaire. We used SmartPLS to analyse the data. Results reveal that trust and structural assurance have the strongest relationship. Furthermore, the relationship between trust and destination safety was positive. Finally, self-efficacy moderated the relationship between trust and intention, implying that trust was stronger for tourists who have higher levels of self-efficacy. Recommendations are offered.

yearjournalcountryeditionlanguage
2020-11-01
http://urn.fi/urn:nbn:fi-fe202102154797