6533b830fe1ef96bd12972ec

RESEARCH PRODUCT

Designing digital well-being of senior citizens

Jaana LeikasHannu VilpponenPertti Saariluoma

subject

Focus (computing)digital servicesdigitaalinen hyvinvointigeroteknologiahyvinvointiteknologiabusiness.industryService designPublic relationspalvelumuotoiluasiakaslähtöisyysdigital well-beingageingMental stateWell-beingihminen-konejärjestelmätmedicineAnxietymedicine.symptomservice designbusinessPsychologydigitalisaatiolife-based designikääntyneetPace

description

In this paper, we illustrate a concrete case to apply the Life-Based Design approach to identifying human goals for technology to achieve. We focus on a form-of-life method of design, which seeks to reach a mental state of “digital wellbeing.” Digital well-being aims to facilitate digitalization and changes in the digital environment, and to maximize the availability and accessibility of services. We evaluate the target group of senior citizens, who are facing an accelerating pace of digitalization of the services in their daily lives. This increases their sense of anxiety and undermines their well-being. peerReviewed

10.1109/hsi49210.2020.9142655https://cris.vtt.fi/en/publications/3b4389e1-e6b1-486e-83f1-96b5cdbb1599