6533b859fe1ef96bd12b6e84

RESEARCH PRODUCT

A two-step, user-centered approach to personalized tourist recommendations

Valeria OrsoGiulio JacucciAnna SpagnolliJukka LeinoSalvatore AndolinaStefano RodaroAlessandra VarottoLuciano Gamberini

subject

ta113Settore ING-INF/05 - Sistemi Di Elaborazione Delle InformazioniTourist applicationEngineeringUser profileSettore INF/01 - InformaticaPoint (typography)Process (engineering)Computer Applicationsbusiness.industry02 engineering and technologyRecommender systemWorld Wide WebTourist applicationsUser validationHuman–computer interaction020204 information systems0202 electrical engineering electronic engineering information engineering020201 artificial intelligence & image processingGeneralizability theoryRelevance (information retrieval)businessDrawback

description

Geo-localized, mobile applications can simplify a tourist visit, making the relevant Point of Interests more easily and promptly discernible to users. At the same time, such solutions must avoid creating unfitting or rigid user profiles that impoverish the users' options instead of refining them. Currently, user profiles in recommender systems rely on dimensions whose relevance to the user is more often presumed than empirically defined. To avoid this drawback, we build our recommendation system in a two-step process, where profile parameters are evaluated preliminarily and separately from the recommendations themselves. We describe this two-step evaluation process including an initial survey (N = 206), and a subsequent controlled study (N = 24). We conclude by emphasizing the benefit and generalizability of the approach

https://doi.org/10.1145/3125571.3125594