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RESEARCH PRODUCT

Relationships Between Organizational Justice and Burnout at the Work-Unit Level.

Carolina MolinerRussell CropanzanoJosé M. PeiróVicente Martínez-turJosé Ramos

subject

Applied psychologyGeneral MedicineProcedural justiceBurnoutOrganisation climateGeneral Business Management and AccountingEducationOrganizational behaviorOrganizational justiceInteractional justiceJustice (ethics)Occupational stressPsychologyGeneral PsychologyApplied Psychology

description

Relationships between organizational justice and well-being are traditionally investigated at the individual level. This article extends previous efforts by testing such relationships at the work-unit level. Three corridors of influence were examined. First, the level (work units’ average scores) of justice is related to the level of burnout. Second, justice climate strength (level of agreement among work-unit members) moderates the predictability of the level of burnout. Third, justice strength is related to burnout strength. The authors interviewed 324 contact employees from 108 work units in 59 service organizations. Findings showed the predominance of interactional justice over distributive and procedural justice in all 3 corridors.

https://doi.org/10.1037/1072-5245.12.2.99