Search results for " Knowledge management"
showing 10 items of 25 documents
The Knowledge Intervention Integration Process
2012
Process oriented Knowledge Management (pKM) has been a widely discussed approach for KM initiatives. The approach ties business strategy closely to KM by connecting knowledge activities to key business processes. Social Software has been taken up in many domains as an organizational tool for managing knowledge. Up till now, the impact of being globally distributed (organizations and teams) has not been emphasized within the pKM view, nor has been the Social Software approach. The globally distributed, Social Software – supported approach has clear impacts for designing and implementing KM processes in the pKM view. Within this paper the authors clarify these implications with an integrated …
Introduction to Designing and Deploying Advanced Knowledge Systems Minitrack
2015
The objective of this minitrack is to contribute to the body of knowledge that helps academics and practitioners to design, deploy and evaluate advanced knowledge systems, explore and leverage appropriate project management methods and tools for designing and deploying knowledge systems, and study changing organizational knowledge processes and structures.
Comparing the applicability of two learning theories for knowledge transfer in information system implementation training
2004
This study reviews two traditional learning theories from the viewpoint of knowledge transfer in information system implementation training. The main goal of this study is to determine which is more applicable from the view of knowledge transfer in this context. In this study, behaviourist learning theory is found suitable for the transfer of data and information. Being more learner-centered, constructivist learning theory suits better for information system implementation training, as it enables combining system specific knowledge with knowledge of the existing organisational processes. This creates new organisation-specific knowledge necessary for the effective use of the information syst…
Introduction to the JOTSC Special Issue on Leveraging Organizational Change and Knowledge Management to Address Environmental Complexity
2016
Claims that organizations are living through a period of unprecedented complexity are not new. Accordingly, scholars and practitioners are recognizing the challenges that originate from operating in increasingly complex and interconnected environments. Despite the relevant theoretical advances occurred in organizational and management studies as a consequence of such recognition, a full appreciation of how organizations deal with complex situations is still missing (Amagoh, 2008; Axeldrod & Cohen, 2000). Accordingly, this special issue aims to contribute to elucidate how organizations respond to environmental complexity through the activation of specific processes of organizational change a…
A review of the main approaches to knowledge management
2008
The purpose of this paper is to order and connect different perspectives on the creation and management of knowledge. Several proposals for the classification of the main approaches to knowledge management are considered and their connections and differences discussed. Three main groups emerge: measuring knowledge, managing knowledge (either with greater emphasis on the human factor or on information technologies) and creating knowledge. After selecting and analysing selection of the most relevant studies in this area, these concepts can be arranged into a continuum from a more descriptive perspective to a more normative one. The main contribution of this study is the compilation of literat…
Where to acquire knowledge: Adapting knowledge management to financial institutions
2016
Abstract This research seeks to determine which sources of knowledge have the greatest effect on financial entities' knowledge acquisition and management. A review of the literature on knowledge management examines four key knowledge sources: Human resources, organizational management, technology adoption, and the business environment. The study performs pairwise comparisons of variables through the analytic hierarchy process (AHP), using a scale that captures the importance of each criterion, thereby simplifying the decision process. Results show that human resources and new technology adoption are the most effective sources of knowledge acquisition and management. Specifically, one of the…
A Knowledge Management System using Bayesian Network
2009
In today's world, decision support and knowledge management processes are strategic and interdependent activities in many organizations. The companies' interest on a correct knowledge management is grown, more than interest on the mere knowledge itself. This paper proposes a Knowledge Management System based on Bayesian networks. The system has been tested collecting and using data coming from projects and processes typical of ICT companies, and provides a Document Management System and a Decision Support system to share documents and to plan how to best use firms' knowledge.
A Knowledge Management System based on Ontologies
2009
Recently the companies’ interest on a correct knowledge management is grown, more than interest on the mere knowledge itself. In the last few years, several projects have been carried out, with the aim of the development of innovative systems capable of collecting and sharing information. This paper proposes a Knowledge Management System, whose main feature is an ontological knowledge representation. The ontological representation of data allows of specializing the reasoning capabilities and of providing ad hoc behaviors. The system has been tested collecting and using data coming from projects and processes typical of ICT companies, and provides a Document Management System and an Expert S…
How to improve organisational results through knowledge management in knowledge-intensive business services
2012
[EN] In the future, the only sustainable competitive advantage will be the creation of collective and tacit knowledge. From a strategic point of view, and also from the directive management perspective, this is the type of knowledge that adds the greatest value to an organisation. However, it has not been easy to prove that there are positive effects when investments are made in knowledge assets and firm performance. We thus study the relationship between knowledge management and both tangible and intangible organisational results (ORs). Results are tested in 122 knowledge-intensive business services, and they confirm that this relationship is direct and positive, thereby suggesting that th…
Does it take two to tango? Factors related to the ease of societal uptake of scientific knowledge
2016
Science policy increasingly focuses on maximising societal benefits from science and technology investments, but often reduces those benefits to activities involving codifying and selling knowledge, thereby idealising best practice academic behaviours around entrepreneurial superstars. This paper argues that societal value depends on knowledge being used, making knowledge's eventual exploitation partly dependent upon on whether other users-societal or scientific-can use that knowledge (i.e. on how far new knowledge is cognate with users' existing knowledge). When scientists incorporate user knowledge into their research processes, what we call 'open research behaviours', their knowledge may…