Search results for " indicator"
showing 10 items of 613 documents
Dealing with Multi-Level Governance and Wicked Problems in Urban Transportation Systems: The Case of Palermo Municipality
2015
Italian New Public Management (NPM) has been mainly characterized by a political orientation toward power decentralization to local governments and privatization of public companies. Nowadays, local utilities in Italy are often run by joint stock companies controlled by public agencies such as Regional and Municipal Administrations. Due to this transformation, these companies must comply with a set of diverse expectations coming from a wide range of stakeholders, related to their financial, competitive and social performance. Such fragmented governance increases the presence of “wicked” problems in the decision-making sphere of these entities. Given this multi-level governance structure, ho…
Conflicting interests but filtered key targets: Stakeholder and resource-dependency analyses at a University of Applied Sciences
2013
Stakeholder theory (SHT) emphasizes that different stakeholders and their interests need to be identified and addressed to maximize firm performance. This emphasis can make the design of performance measurement systems (PMS) challenging because the interests of stakeholders are often in conflict. Based on previous research and using stakeholder and resource dependency theories, we develop a theoretical model suggesting that resource dependency acts as a “filter” in selecting which of the PMS design measures are emphasized for decision making. We find various conflicting interests between stakeholders in our case organization (a unit of University of Applied Sciences in Finland) that affecte…
The impact of training andad hocteams in industrial settings
2006
This paper aims to reflect the use of training via ad hoc teams to adopt lean production practices. In our research, eleven automobile manufacturer suppliers implement training interventions to achieve better results through lean production, concluding that training helps companies to develop lean production systems and to improve performance indicators.
A systematic analysis of duplicate records in Scopus
2015
In recent years, the Web of Science Core Collection and Scopus databases have become primary sources for conducting studies that evaluate scientific investigations. Such studies require that duplicate records be excluded to avoid errors of overrepresentation. In this line, we identify duplicate records in Scopus and examine their origins. Identifying journals with duplicate records in Scopus, selecting and downloading bibliographic journal records, and identifying and analyzing the duplicate records is the methodology adopted. Duplicate records are found when articles published in a journal are incorrectly mapped by Scopus to this journal and to a different journal from the same publisher a…
Aligning Inner Peripheries with rural development in Italy: Territorial evidence to support policy contextualization
2021
Abstract Inner Peripheries is a recent concept based on both peripherality and marginality features, thus far from the commonly adopted geographical notion of periphery. Inner Peripheries are fragile territories covering rural Europe, which suffer from depopulation, low economic potential, and weak territorial cohesion. However, these territories are extremely important for the provision of goods and services, and the stewardship of natural and semi-natural environments. Such dichotomous condition poses several challenges for planning in the EU context, particularly regarding the implementation of the Rural Development Policy. Therefore, current planning needs to contextualize the policy im…
An analysis of the scientific productivity and visibility of publications on usability (1971-2005)
2009
Aims: To analyse usability-related articles published in the period 1971-2005 from a bibliometric point of view. Methods: A search for articles was made in the CSIC databases, the Social Science Citation Index, Science Citation Index, PsycInfo, MEDLINE and Inspec databases, using ad hoc search strategies designed for each. Contribution, specific contribution and overlap indices were calculated, as were the indicators of change in scientific production, the productivity of institutions and journals, and the distribution of journals by area of knowledge. Results: An exponential increase in the number of published articles was recorded, with the highest increase seen over the last five years. …
Vers une tridimensionalité du contrôle interactif
2011
We propose in this paper to revisit the concept of interactive control, highlighted by Robert Simons, examining the use of "environmental control systems" in Ten French Companies proactive in ecology. By showing that interactivity of "control systems" is not limited to a vertical dimension as suggested by Simons, but it tends towards three-dimensional (vertical, transversal and external), this study highlights the interest of explore further upstream the concept of interactive control little studied in the literature.
Combined fuzzy TOPSIS and AHP-based methodology for the prioritization of maintenance key performance indicators: Application to an oil refinery plant
2017
A Maintenance Performance Measurement model based on the use of Maintenance Key Performance Indicators (MKPIs) is proposed in the present paper. Referring to a specific industrial context, a multi-level hierarchical structure is firstly designed to highlight the most meaningful perspectives which affect the maintenance performance. Then, MKPIs selected from the literature or properly formulated to detail some particular perspective of the investigated maintenance process are assigned to the hierarchical framework and prioritized by a Fuzzy Technique for Order of Preference by Similarity to Ideal Solution (FTOPSIS) and Analytic Hierarchy Process (AHP)-based approach.
A knowledge-based exploratory framework to study quality of Italian mobile telecommunication services
2017
A novel two-step knowledge-based exploratory framework is proposed in this paper for studying quality of Italian Mobile Telecommunication Services (MTSs). Particularly, the Delphi technique is initially considered to finalize an overall quality structure of MTSs features, indicators and drivers, herein described on the basis of a comprehensive review of the fundamental references for the field, and also to select the key elements with reference to the Italian context. At the second step, selected key elements are prioritized via the Analytic Hierarchical Process (AHP) method according to viewpoints of the fundamental stakeholders for the sector. Furthermore, possible uncertainty and ambigui…
Communication Gaps in Disaster Management: Perceptions by Experts from Governmental and Non-Governmental Organizations
2011
The complexity of current disasters creates a challenge for crisis communication. This paper aims at identifying gaps in communication in disaster management experienced in practice in order to facilitate learning from those situations. The research was conducted using a qualitative online open-ended questionnaire. It shows that despite the developments in the discipline, communication as an integral part of decision making in disaster management needs to be further developed. The paper provides a practical-oriented overview of the communication constraints in complex crisis situations, which has not been provided so far. This research is part of an international project developing performa…