Search results for " managers"

showing 10 items of 34 documents

Measuring the financial capability of investors

2011

PurposeThe purpose of this paper is to provide further understanding of the financial capability of mutual fund investors, and compare internet and branch office investors. It seeks to examine mutual fund investors' abilities and awareness of the terms and risks of mutual fund investments using a novel measurement instrument.Design/methodology/approachAbility measurement techniques adapted from educational and psychological studies were applied in the paper. Empirical survey data were collected in Finland.FindingsThere were differences between different types of investors in terms of financial knowledge. The channel used by the investors in making investments differentiated the more knowled…

MarketingFinancebusiness.industryManager of managers fundFund administrationBranch officeOpen-end fundClosed-end fundTarget date fundMarketingbusinessMutual fundInvestment fundInternational Journal of Bank Marketing
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The role of goal pursuit in the interaction between psychosocial work environment and occupational well-being

2010

Abstract The relation of the core components of the Effort–Reward Imbalance model (ERI; Siegrist, 1996 ) to goal pursuit was investigated. Goal pursuit was studied through categories of goal contents – competency, progression, well-being, job change, job security, organization, finance, or no work goal – based on the personal work goals of managers ( Hyvonen, Feldt, Salmela-Aro, Kinnunen, & Makikangas, 2009 ). The study focused on the contribution of the ERI components (effort, reward, effort–reward imbalance, OVC) to goal contents, as well as on the mediating and moderating effects of goal contents between the ERI components and occupational well-being (burnout, work engagement) among youn…

Organizational Behavior and Human Resource Managementmedia_common.quotation_subjecttyöhyvinvointiBurnoutponnistelutEducationoccupational well-beingLife-span and Life-course StudiesFunction (engineering)Applied Psychologymedia_commonpersonal work goalsWork engagementtyötavoitteetyoung managersnuoret esimiehetWork environmentpalkkiotJob securityWork (electrical)ylisitoutuminenWell-beingERIPsychologyPsychosocialSocial psychology
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Organizational change in higher education in Colombia: Perspectives and challenges

2020

[ES] Este artículo presenta, de un lado, una perspectiva de las principales transformaciones y retos de la educación superior en Colombia y, de otro, los cambios organizativos que, en el marco de dichos retos, vienen desarrollando las instituciones de educación superior, así como un panorama frente a las estructuras administrativas y el perfil de formación de sus dirigentes. Para ello se desarrolló un análisis teórico y un estudio empírico que consistió en el diseño, validación y aplicación de un cuestionario a directores de programas del campo de la educación física en el país. Los resultados del análisis teórico dan cuenta de la evolución histórica de la educación superior en diversos mom…

Organizational changeAdministración de la educaciónEducation management05 social sciencesadministración educativagestión del centro de enseñanzaDirectores de instituciones educativasGeneral MedicineColombiaLEducation0506 political scienceCambio organizacionalenseñanza superior0502 economics and businessPhysical educationEducación superior050602 political science & public administrationEducational institutions managersEnsenyament universitariHigher educationEnsenyament Innovacionsdirector del centroEducación física050203 business & management
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Promuovere la relazione scuola-famiglia. Il punto di vista dei dirigenti e dei genitori

2018

Per costruire una scuola inclusiva, è indispensabile curare la collaborazione con le famiglie, il territorio, gli operatori scolastici ed extrascolastici in un’ottica di costruzione di alleanze concrete e significative. Un positivo rapporto tra famiglia e scuola è considerato un indicatore di qualità della scuola stessa poiché influisce significativamente sull’apprendimento e sul benessere degli alunni. Promuovere la cultura della partecipazione e creare una scuola come comunità, diventa un obiettivo prioritario per alimentare una corresponsabilità fondata sulla reciprocità tra famiglia e scuola. La ricerca, di tipo qualitativo, si è basata sull’analisi delle interviste e sull’analisi dei R…

Relazione scuola famiglia Scuola comunità Partecipazione Dirigenti RAVSchool-family relationship School as a community Participation School managers internal evaluation in the schoolSettore M-PED/04 - Pedagogia SperimentaleSettore M-PED/03 - Didattica E Pedagogia Speciale
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Scritti in onore di Pellegrino Capaldo

2014

La qualità dei servizi è stata riconosciuta come un rilevante aspetto caratterizzante la performance dell’azienda pubblica, analogamente alla capacità di operare secondo criteri di efficienza e nel rispetto dei vincoli di bilancio. Sebbene sia possibile riscontrare alcuni significativi casi di adozione di politiche di customer satisfaction nelle amministrazioni pubbliche italiane, a tutt’oggi il tema presenta significative criticità, specialmente in ordine agli aspetti metodologici e agli strumenti operativi che consentano di integrare dette politiche nel sistema di programmazione e controllo delle aziende che erogano tali servizi. Il presente lavoro adotta una diversa prospettiva di analis…

Settore SECS-P/07 - Economia AziendaleQuality in delivering public services has been recognised as a major issue challenging performance in the public sector as well as the ability to operate effectively and within budget constraints. Empirical findings shown by the literature demonstrate that concrete efforts have been produced towards the evaluation and improvement of satisfaction levels of citizens and other Public Administration’s ‘customers’. However still today this issue portrays many unresolved criticalities particularly concerning the methodological approaches and operative tools to adopt in order to integrate ‘customer satisfaction’ programs with the wider organisational control system in each public administration. This paper adopts a non-conventional view of the ‘customer satisfaction’ concept. This is currently meant as a matter of social reporting or even statistical analysis based on the users’ perceptions on the level of provided services by a given (front office) unit in the public sector. Here an inter-institutional perspective is adopted with a view to map the overall value chain leading to the final product delivered to citizens or the community. Inside this chain tracking the underlying administrative products delivered by back-office units to their ‘internal clients’ in the public administration is recommended as a fundamental step to understand how to improve performance in satisfying citizens’ needs. This should also require a proper link between the administrative units’ goals and performance measures to the desired efficiency and effectiveness of processes leading to the attainment of administrative products providing the basis of the final services delivered to the private sector. Based on first empirical findings from field analysis in the Italian context the paper aims to outline an approach which could assist both politicians and managers to better assess and improve performance according to a customer satisfaction perspective.
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Factors that foster or prevent sense of belonging among social and health care managers.

2018

Purpose The purpose of this study is to identify factors that foster or prevent sense of belonging among frontline and middle managers in social and health-care services in Finland. Design/methodology/approach The data have been collected among social and health-care managers (n = 135; 64 per cent nursing managers) through two open-ended questions in a questionnaire concerning sense of community. The results of the open-ended questions have been analyzed using qualitative content analysis. Findings Among managers, six categories of factors that foster sense of belonging (open interaction, effective conversation culture, support and encouragement, common values, a shared vision of the work …

Value (ethics)terveyspalvelutKansanterveystiede ympäristö ja työterveys - Public health care science environmental and occupational healthsosiaalipalvelutmedia_common.quotation_subjectSense of community03 medical and health sciences0302 clinical medicineHealth Facility AdministratorsOriginalitySurveys and QuestionnairesHealth careTerveystiede - Health care scienceHumansConversationQuality (business)Interpersonal Relations030212 general & internal medicineNurse Administratorsfrontline managersFinlandmedia_common030504 nursingyhteisöllisyysbusiness.industryMiddle managementmiddle managersPublic relationsOrganizational CultureSelf ConceptsisällönanalyysiContent analysishealth and social servicessense of belonging0305 other medical sciencebusinessPsychologyjohtajatLeadership in health services (Bradford, England)
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Evaluation of the Effects of a Bullying at Work Intervention for Middle Managers.

2020

The aim of the study is to evaluate the effects of a workplace bullying intervention based on the training of middle managers regarding bullying awareness, the consequences of bullying, strategies in conflict resolution and mediation/negotiation abilities. Overall, 142 randomly selected middle managers participated in the study. First, participants completed an information record and two scales assessing bullying strategies, role conflict and role ambiguity. The last two scales were completed again in a second phase three months after the intervention had finished. The intervention produced a decrease in the following bullying strategies: effects on self-expression and communication, effect…

Workplace bullyingAdultMaleWorkHealth Toxicology and Mutagenesismedia_common.quotation_subjectInterprofessional RelationsApplied psychologylcsh:MedicineRole conflictPersonnel ManagementArticle03 medical and health sciences0302 clinical medicineQuality of life (healthcare)Intervention (counseling)0502 economics and businessConflict resolutionHumans030212 general & internal medicineWorkplaceinterventionmedia_commonlcsh:R05 social sciencesPublic Health Environmental and Occupational HealthPsychosocial Support SystemsMiddle managementBullyingMiddle Agedmiddle managersNegotiationLeadershipMediationQuality of LifeFemaleworkplace bullyingpsychosocial safety climatePsychology050203 business & managementInternational journal of environmental research and public health
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Journal of Economics and Management Research, Volume 8

2019

creativity - company developmenteconomic activity - LatviaDiscipline - HR managersblue mussel:SOCIAL SCIENCES::Business and economics [Research Subject Categories]development - Latviatotal quality managementNigeria - TechnologyEconomic growth
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Integrated marketing communications in high-quality hotels of central and southern Dalmatia - A study from the perspective of managers and guests

2012

Although the implementation of Integrated Marketing Communications (IMC) has been studied in different contexts and countries all over the world, further contributions are needed to consolidate the concept. Little research has been done on the integration of marketing communications in tourism-related sectors. Moreover, previous studies have focused mainly on managers’ opinions while overlooking consumers’ perceptions of IMC. The purpose of this research is to study in greater detail the IMC concept in the tourism sector, specifically in the hotels of Central and Southern Dalmatia, from a double perspective: managers-guests. Therefore, managers of 15 high-quality hotels and 118 guests were …

integrated marketing communications managers guests high-quality hotels DalmatiaDalmatialcsh:Marketing. Distribution of productsmanagerslcsh:HF5410-5417.5integrated marketing communicationshigh-quality hotelsguestsTržište
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Integrirana marketinška komunikacija u visoko kategoriziranim hotelima Dalmacije: istraživanje iz perspektive menadžera i gostiju

2012

Although the implementation of Integrated Marketing Communications (IMC) has been studied in different contexts and countries all over the world, further contributions are needed to consolidate the concept. Little research has been done on the integration of marketing communications in tourism-related sectors. Moreover, previous studies have focused mainly on managers’ opinions while overlooking consumers’ perceptions of IMC. The purpose of this research is to study in greater detail the IMC concept in the tourism sector, specifically in the hotels of Central and Southern Dalmatia, from a double perspective: managers-guests. Therefore, managers of 15 high-quality hotels and 118 guests were …

integrirana marketinška komunikacija; menadžeri; gosti; visoko kategorizirani hoteli; Dalmacijaintegrated marketing communications; managers; guests; high-quality hotels; DalmatiaMarket-Tržište
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