Search results for "Custom"
showing 10 items of 488 documents
Applying Dynamic Performance Management to Public Sector Organizations
2016
This chapter will illustrate different examples of DPM applied to public sector organizations.
Analysis of the Aggregate Financial Behaviour of Customers Using the Transtheoretical Model of Change
2014
Abstract The authors addressed the problem of aggregate financial behaviour of customers by using the transtheoretical model of change. Aggregate financial behaviour of customers was studied by analyzing payment cards, private pension savings and mortgage loans. The transheoretical model of change was chosen as a theoretical framework for the analysis. Conclusions are based on results of regression analysis of empirical evidence of customers’ financial behaviour relation to the given products during the time period 2001-2013 in Latvia and further logical inferences by authors, which are consistent with the chosen theoretical framework of the transtheoretical model of change
Banca ética y banca cooperativa. Un análisis comparativo a través del estudio de Caixa Popular y de Fiare Banca Ética
2017
Los bancos sociales representan en la actualidad una alternativa a la banca convencional, sobre todo para aquellos clientes que demandan un consumo socialmente responsable. La banca social está formada por dos tipos diferentes de entidades de crédito: los bancos cooperativos y los bancos éticos. Los primeros desarrollan su actividad desde hace ya más de un siglo a través de un modelo de banca de proximidad enfocada al territorio. Los segundos llevan tres décadas aproximadamente de funcionamiento, dirigiéndose a la realización de inversiones socialmente responsables (proyectos sociales y medioambientales). En el presente trabajo se analizan las similitudes y diferencias entre ambos modelos d…
Understanding the flat sharing experience: spatial ambivalence of the collaborative consumption
2018
International audience
HOLONIC PRODUCTION SYSTEM TO OBTAIN FLEXIBILITY FOR CUSTOMER SATISFACTION
2008
The Holonic Production System (HPS) can be a valid choice to overcome the problems of traditional production sys-tems’ architectures, thanks to its capability to adapt and react to changes in the business environment whilst being able to maintain systemic synergies and coordination. The HPS is made of holons seen as functional production units which are simultaneously autonomous and cooperative. Although the holonic approach could represent a valid solution in order to pursue the necessary levels of agility of production systems, they have been scarcely implemented in practice and even less studied from a business studies perspective. The purpose of this discussion paper is to show the bene…
A “Best Current Practice” for 3GPP-based cellular system security
2014
This paper is an attempt at formulating a Best Current Practice (BCP) for access security and a baseline for core network security in the 3GPP-based systems. This encompasses the 2G circuit-switched GSM system, the 2.5G packet-switched GPRS system, the 3G UMTS system and the 4G LTE/LTE-A system. The 3GPP have defined several security standards, but many measures are optional and there are several areas deliberately not covered by the 3GPP standards. The present document is therefore an attempt at pointing out the best available options and providing advice on how to achieve an overall system hardening, which is badly needed as the cellular systems have undoubtedly become one of the most cri…
CRM in the digital age: implementation of CRM in three contemporary B2B firms
2015
Purpose – The purpose of this study was to contribute to the current discussion on digitization in companies’ marketing from a customer relationship management (CRM) perspective by examining the role and objectives of CRM and the exploitation of social media to serve the objectives of CRM in contemporary business-to-business (B2B) companies. Design/methodology/approach – The data are collected through semi-structured themed interviews with key marketing/sales managers from three B2B firms. Findings – CRM seems to be moving closer to the company’s core activity and becoming everybody’s business to a greater extent than ever before, but its main goal, to enhance customer relationships, will …
Measuring Service Quality in Tourism Industry
2016
AbstractThe expansion of the service sector, the stronger competition resulting from globalization and deregulation, and the emergence of new information technologies have accelerated the shift toward a knowledge-based and innovation-driven economy. With the increasing role of tourism in global economy and the growing competition in the global tourism market, the importance of developing quality tourism products has been recognized by both the public and the private tourism sectors. In order to develop quality tourism, organizations need to know what their competitive advantage is and what capabilities they need to grow and maintain. The aim of this paper is to analyze the customer satisfac…
Relativistic international development and its potential for implementing self-determination in Ethiopia: Policy recommendations
This paper is an abstract of policy recommendations based on my presentation to the 2019 Annual Conference of Oromo Studies Association. It is included in the official Proceedings of the Conference. A longer paper was published open access in Archivio Antropologico Mediterraneo, XXII, n. 21 (2), 2019, title: 'The relativistic attitude in development: reflections on the implementation of the Ethiopian multinational Constitution'.
Wealth Creation and Science Research : Science Research, the root of wealth in our Knowledge Society, is endangered
Two vastly dierent historical stages in wealth creation are the traditional one based on agriculture during past millennia, and the one based on science research in our present globalizing knowledge society. The dierences happen to be so considerable, and the emergence of the second stage relatively so recent, that the awareness of the full range of consequences regarding the proper pursuit of science research, which is the root of wealth in our knowledge society, is missing to an extent that may, even in the medium term, seriously endanger the sustainability of modern human society. Here is presented a brief account of some of such dangers, following which a parable, entitled "Is it a mere…