Search results for "Custom"

Power's Ambiguity or the Political Significance of Gada

1996

Il caso Diigalu Tiiti. Strutture sociali e processi produttivi presso i Borana dell'Etiopia

1990

This paper concerns the social elements which are relevant in relation with some important productive features of the Borana of Southern Ethiopia. Recent field-data seem to indicate that the structure provided by descent is particularly significant with regard both to economical mutual assistance and to management of wells, the crucial natural resources. Cet article concerne les éléments sociaux importants par rapport à des procédés de production des Borana du sud de l'Ethiopie. Le système de parenté semble particulièrement significatif aussi bien en ce qui concerne l'assistance réciproque que pour la gestion des puits, la ressource naturelle cruciale.

ERP and Organizational Misfits: An ERP Customization Journey

2016

Abstract Enterprise resource planning (ERP) projects are complex and resource demanding. Some ERP projects fail due to what is called ‘misfit’ between the adopting organization's business requirements and the ERP's functionalities. Existing literature has studied how ERP systems match to different organizations and have argued that there always exists a gap between the business rules embedded in the system, and the practices and processes that exist in organizations. Thus, tailoring might be an important procedure during ERP implementations, in which the ERP customization takes place in order to ensure the compliance with the organizations’ critical business processes and requirements. Via …

Asiakkuudenhallinta ja sen hyödyt sekä haasteet palveluyrityksissä

2015

Asiakkuudenhallinta hyödyttää yrityksen liiketoimintaa useilla eri tavoilla. Jatkuvasti kasvavan palvelusektorin yrityksille se luo paljon lisäarvoa asiakas-suhteiden hallinnan ja kehittämisen muodossa. Tässä kandidaatin tutkielmassa on tarkasteltu asiakkuudenhallinnan hyödyntämistä palveluyrityksissä. Lisäk-si tutkielmassa on arvioitu asiakkuudenhallinnan haasteita ja mahdollisia on-gelmia palveluyrityksissä ja palvelutuotannossa yleisesti. Aluksi on tarkasteltu asiakkuudenhallintaa yleisellä tasolla, määritelty keskeiset käsitteet, kuvattu asiakkuudenhallinnan yleiset vaiheet ja prosessit sekä tarkasteltu asiakkuu-denhallinnan toteuttamisessa hyödynnettäviä tietojärjestelmiä. Seuraavassa …

Genomic portrait of a sporadic amyotrophic lateral sclerosis case in a large spinocerebellar ataxia type 1 family

2020

Background: Repeat expansions in the spinocerebellar ataxia type 1 (SCA1) gene ATXN1 increases the risk for amyotrophic lateral sclerosis (ALS), supporting a relationship between these disorders. We recently reported the co-existence, in a large SCA1 family, of a clinically definite ALS individual bearing an intermediate ATXN1 expansion and SCA1 patients with a full expansion, some of which manifested signs of lower motor neuron involvement. Methods: In this study, we employed a systems biology approach that integrated multiple genomic analyses of the ALS patient and some SCA1 family members. Results: Our analysis identified common and distinctive candidate genes/variants and related biolog…

World`s Most Valuable Brand Resonation With Categories of Different Customer Needs

2017

One of the key performance indicators of brand success is its value. Brand value is an outcome of brand`s performance in market, and is largely depended from brand`s ability to satisfy certain customer needs. For the greatest success in the world`s market brand should resonate its ability to satisfy some of customer`s most universal needs. In this paper authors strives to find out which of the needs world`s most successful brands are resonating with. Therefore paper goal is to is to determine what customer needs world`s most valuable brands are primarily satisfying. First part of paper authors briefly evaluate Maslow theory of needs. In second part of paper authors identify main challenges …

Role of Marketing and Technological Innovation on Satisfaction and Word of Mouth in Retailing

2017

Despite the importance of innovation in business performance, investigation into innovation in services is scanty and lacking consensus. In retailing, it is a topic that has been awakening considerable academic and business interest in recent years. In this study context, this work analyses innovation in retail experiences from two aspects—marketing innovation and technological innovation—to understand the role it exercises in satisfaction and subsequent recommendation. For that purpose, our objective is to investigate the direct and indirect influence of marketing and technological innovation on satisfaction and word of mouth through three core constructs: store image, consumer value, and …

Employee Satisfaction Measurement – Part of Internal Marketing

2012

Since 1980 service companies have realized that standards and technology are essential for the successful implementing of the adopted strategy, but not enough. Without employees with the proper attitude, knowledge and skills, strategy can not generate the desired results. Great service companies highlight that employees (front-line employees) are responsible for the implementation of the service strategy, their satisfaction and loyalty having a direct and strong influence on the satisfaction and loyalty of the customers. In this context, this paper aims to highlight the importance of employees in delivering reliable services, as well as how to measure employee satisfaction levels. Regarding…

Services supérieurs et recomposition urbaine

2000

Since the 1980s, we have observed an increasing tendency o f specialized services like producer services to leave their « natural habitat » in the center o f large met ropolitan areas in order to re loc at e in suburban zones. This phenomenon is particularly apparen t in North American citi es and seems to be occurring around certain French cities too. This paperinvestigates the forms taken by this new trend, and the reasons behind it. Taking economic geography and economics of cities as our theoretical basis, we first describe the main forces deter mining the agglomeration o f producer services and their preference for certain big cities. Agglomeration factors are to be looked for not only…

Introducing a sensemaking perspective to the service experience

2021

PurposeMost recent service experience research considers customers as sensemakers and sensemaking as a focal process in experience construction. Despite this, the sensemaking theory engendered in organization studies has not been applied in the quest for an in-depth understanding of the service experience. This study introduces a sensemaking perspective to the service experience and develops a conceptualization of how customers construct their experiences cognitively through sensemaking.Design/methodology/approachThe service experience literature is dominated by a focus on firms implementing service experiences for customers. This study, in contrast, investigates service experience and its …