Search results for "Engineering"
showing 10 items of 44231 documents
Continuous Requirements Risk Profiling in Information Systems Development
2015
With the increasing adoption of agile, lean, and iterative development methods, information systems development (ISD) has become continuous, meaning that system development moves rapidly from release to release. This means that work practices and challenges that practitioners face have changed. Despite these changes, requirements development is still critical in ISD. However, IS literature is silent on how to manage requirements-related risks in the practice of continuous IS development. To fill this gap, we propose a continuous requirements risk profiling method. The study is informed by design science research methodology, and we apply focus group interviews and a Delphi study for data co…
An Information Systems Design Product Theory for Integrated Requirements, Test and Defect Management Systems
2012
Software companies need to develop high-quality products fast and with low cost. Development activities are typically distributed in different places and involve multiple stakeholders in different countries. Testing is an important way to ensure product quality but it is costly and takes ample time and resources. Sourcing testing services from specialized service providers is often the most viable option for software businesses. Flexible and effective test process management is especially vital to support the testing life-cycle when external testing service providers are involved. Yet, the extant literature provides little theoretical guidance for managing the testing life-cycle, including …
A Serendipity-Oriented Greedy Algorithm for Recommendations
2017
Most recommender systems suggest items to a user that are popular among all users and similar to items the user usually consumes. As a result, a user receives recommendations that she/he is already familiar with or would find anyway, leading to low satisfaction. To overcome this problem, a recommender system should suggest novel, relevant and unexpected, i.e. serendipitous items. In this paper, we propose a serendipity-oriented algorithm, which improves serendipity through feature diversification and helps overcome the overspecialization problem. To evaluate our algorithm and compare it with others, we employ a serendipity metric that captures each component of serendipity, unlike the most …
Conceptualizing the Value Co-Destruction Process for Service Systems: Literature Review and Synthesis
2017
This study conceptualizes the notion of value co-destruction by reviewing and synthesizing the scattered and scarce value co-destruction literature in interdisciplinary fields. Building on our synthesis, we outline a conceptual framework for the value co-destruction process consisting of three interrelated categories of key concepts. Our framework helps in identifying, analyzing and rectifying unwanted outcomes of a service process and highlighting the dynamic nature of value co-destruction in service systems. peerReviewed
Domain Specific Case Tool for ICT-Enabled Service Design
2014
One major problem in service design is the limited availability of information gathered during the development process. In particular, information on end-user requirements is difficult for designers, developers, and maintainers to access. Here, we provide a mechanism that supports the gathering and modeling of various types of information throughout the service and software development life cycle. As various existing tools focus on a particular part of the life cycle, essential information is not available, or it is more difficult to obtain in later stages. The linkage between information collected in the different stages is often lost. The implemented tool support enables the modeling of r…
Flexible entity search on surfaces
2016
Surface computing allows flexible search interaction where users can manipulate the representation of entities recommended for them to create new queries or augment existing queries by taking advantage of increased screen estate and almost physical tactile interaction. We demonstrate a search system based on 1) Direct Manipulation of Entity Representation on Surfaces and 2) Entity Recommendation and Document Retrieval. Entities are modeled as a knowledge-graph and the relevances of entities are computed using the graph structure. Users can manipulate the representation of entities via spatial grouping and assigning preferences on entities. Our contribution can help to design effective infor…
A two-step, user-centered approach to personalized tourist recommendations
2017
Geo-localized, mobile applications can simplify a tourist visit, making the relevant Point of Interests more easily and promptly discernible to users. At the same time, such solutions must avoid creating unfitting or rigid user profiles that impoverish the users' options instead of refining them. Currently, user profiles in recommender systems rely on dimensions whose relevance to the user is more often presumed than empirically defined. To avoid this drawback, we build our recommendation system in a two-step process, where profile parameters are evaluated preliminarily and separately from the recommendations themselves. We describe this two-step evaluation process including an initial surv…
Vertical Software Industry Evolution: The Impact of Software Costs and Limited Customer Base
2013
ContextSoftware systems are commonly used in a variety of industries as a means of automating organizational business processes. Initially, such software is often developed in-house by the vertical organizations possibly with the support of professional IT service providers; however, in many cases, internally developed software is eventually replaced with the software products provided by independent software vendors. These vendors often use license fees to recover their software development investments, as well as to gain some margin. However, if the vendor's customer base for a specific type of software is limited, then either the license fees are too high and hence the customers may pref…
Semi-automatic literature mapping of participatory design studies 2006--2016
2018
The paper presents a process of semi-automatic literature mapping of a comprehensive set of participatory design studies between 2006--2016. The data of 2939 abstracts were collected from 14 academic search engines and databases. With the presented method, we were able to identify six education-related clusters of PD articles. Furthermore, we point out that the identified clusters cover the majority of education-related words in the whole data. This is the first attempt to systematically map the participatory design literature. We argue that by continuing our work, we can help to perceive a coherent structure in the body of PD research.
Social Collaborative Viewpoint Regression with Explainable Recommendations
2017
A recommendation is called explainable if it not only predicts a numerical rating for an item, but also generates explanations for users' preferences. Most existing methods for explainable recommendation apply topic models to analyze user reviews to provide descriptions along with the recommendations they produce. So far, such methods have neglected user opinions and influences from social relations as a source of information for recommendations, even though these are known to improve the rating prediction. In this paper, we propose a latent variable model, called social collaborative viewpoint regression (sCVR), for predicting item ratings based on user opinions and social relations. To th…