Search results for "Ethics"
showing 10 items of 2130 documents
Intercultural communication: Where we’ve been, where we’re going, issues we face
2015
The purpose of this review is to critically analyze the state of intercultural communication literature. This review has three purposes. First, this review summarizes where the discipline has been, paying close attention to the discipline’s history and some key areas of research. Second, this review discusses where the discipline is going, with an emphasis on how the discipline is expanding into new contextual areas of research. Finally, the review presents challenges, issues, and areas for future discussion for intercultural communication.
The Use of and Commitment to Goods
2004
In social theory, goods have usually not been included in the social world. However, in the sociology of consumption, they have been seen as mediating social relations and offering opportunities to make social distinctions. It is precisely the symbolic aspect of goods that makes this possible. In helping to make these distinctions, goods are only given a passive role in our lives. They only get to function as markers of social differences, tastes, and so on. However, the use value of goods cannot be reduced to their symbolic aspect. Generally speaking, the use value also has two other aspects which I will call the ‘functionality’ and ‘productivity’ of goods. I am going to argue that becaus…
Why do people purchase from food delivery apps? A consumer value perspective
2021
Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and quick food delivery. Yet, the existing research offers a limited understanding of consumers’ behavioral responses to the visibility and values derived from FDAs. Our study utilized the theory of consumption values (TCV) to examine associations between FDA visibility, consumption values, and purchase intentions. The mediating role of consumption values and the moderating role of attitude was also studied. A qualitative study was conducted with 15 FDA consumers to derive context-specific consumption values. Responses from 355 FDA consumers from the United States of America (USA) were obtained through Proli…
Replicating consumer value scales: A comparative study of EVS and PERVAL at a cultural heritage site
2021
Abstract PERVAL (PERceived VALue) scale has been frequently replicated and adapted in tourism to measure consumer value; however, EVS (Experiential Value Scale) better reflects the experiential nature of tourism consumption. Focusing on a famous cultural heritage site in France (Chambord castle), this research compares PERVAL and EVS by replicating them as concisely as possible. The results of a quantitative survey of 402 visitors show the similarities and dissimilarities between these two scales regarding their psychometric properties, predictive ability, practicality, and actionability. In contrast to a literature review (favoring PERVAL scale for tourism), this research underlines the co…
Emotional and Altruistic Values as Drivers for a Loyalty-Based Segmentation in Retailing: An Approach to Postrecession Spanish Apparel Consumers
2016
ABSTRACTResearch on consumer behavior has supported the usefulness of the experiential approach to explain shopping and consumption in the context of retailing. The present article aims at assessing the soundness of an extended experiential value concept for segmenting apparel retail customers in terms of their loyalty toward the store. A CHAID algorithm based on a sample of postrecession Spanish apparel retail customers has identified three segments of customers with differentiated levels of loyalty toward the store: play (emotional value) and ethics (altruistic value) are the most relevant variables for defining these segments.
How customer knowledge affects exploration: Generating, guiding, and gatekeeping
2021
Abstract The importance of understanding customers in order to sustain the long-term success of the company has been claimed by academics and practitioners for decades, to the point that the claim has turned into a truism. And still, the role of customer knowledge in organizational renewal, especially via explorative new product development (NPD), remains ambiguous. While existing literature generally emphasizes the value of customer knowledge, critics argue that a strong customer focus can also de-motivate and misguide exploration. This study adds clarity to our understanding of this tension by drawing from an intensive analysis of the corporate archives of a rapidly growing high-tech comp…
Ethical consumerism: a view from Finland
2004
Business ethics and corporate social responsibility have gained more attention in recent years. However, the consumers’ perspective on ethics is still a little researched area. This study reports a survey ( n = 713) on the views of Finnish consumers about ethics in trade. Consumers’ willingness to promote business ethics as well as the obstacles to ethical consumption are investigated. The results of the study show that while the majority of the respondents regard business ethics as important, this attitude does not translate into their choice behaviour. Consumers are uncertain about which products and firms follow ethical rules and which do not. The most important obstacles to ethical cons…
Research methods in business: Quantitative and qualitative comparative analysis
2020
[EN] Research in the social sciences is built on either quantitative or qualitative analysis, depending on the research context. Using both quantitative and qualitative analyses in the same study presents major obstacles. In the real business world, empirical studies could benefit from using multiple research methodologies. Thus, this editorial presents an overview of the literature on quantitative and qualitative research methods in business research to clarify some key issues on the subject. The following section introduces the papers included in the special issue on "Research Methods in Business: Quantitative and Qualitative Comparative Analysis" and highlights several novel ideas, emerg…
Open Science now: A systematic literature review for an integrated definition
2018
Abstract Open Science is a disruptive phenomenon that is emerging around the world and especially in Europe. Open Science brings about socio-cultural and technological change, based on openness and connectivity, on how research is designed, performed, captured, and assessed. Several studies show that there is a lack of awareness about what Open Science is, mainly due to the fact that there is no formal definition of Open Science. The purpose of this paper is to build a rigorous, integrated, and up-to-date definition of the Open Science phenomenon through a systematic literature review. The resulting definition “Open Science is transparent and accessible knowledge that is shared and develope…