Search results for "KNOWLEDGE"
showing 10 items of 3108 documents
Systematic literature review of E-learning capabilities to enhance organizational learning
2021
AbstractE-learning systems are receiving ever increasing attention in academia, business and public administration. Major crises, like the pandemic, highlight the tremendous importance of the appropriate development of e-learning systems and its adoption and processes in organizations. Managers and employees who need efficient forms of training and learning flow within organizations do not have to gather in one place at the same time or to travel far away to attend courses. Contemporary affordances of e-learning systems allow users to perform different jobs or tasks for training courses according to their own scheduling, as well as to collaborate and share knowledge and experiences that res…
Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare
2017
This paper combines entrepreneurial behaviour and service innovation in order to investigate the use of the Idea Window; a virtual tool planned for employee-driven service development in a healthcare organisation. The empirical study investigates the tool used as a method for supporting employees' collaborative knowledge sharing in front-end of innovation in two study cases. Particularly, the research findings focus on how the virtual tool can be used for tackling the unknown - tacit knowledge, hidden possibilities, and initiatives in the context. The results are based on Idea Window entries and survey data collected in a Finnish hospital ward.
Mobile e-Services
2015
E-services are services delivered over the Internet. Such services have different proper- ties and dimensions, e.g. targeting different sectors, being accessible through different channels, or intended for frequent or infrequent use. Throughout this article we address e-services from a mobility perspective. We do this by 1) positioning mobile e-services within the research field; 2) reviewing related work on mobile e-services; and 3) present- ing and examining existing difficulties and opportunities when combining mobility and e-services. We see mobile e-services as the next generation of internet-based services and discuss important focus areas and future directions, giving extra notion to…
Exploration of Location-Based Services Adoption
2011
The purpose of this chapter is to explore aspects of user perceptions of their use of location-based services. As mobile technologies become more ubiquitous in the general population, it is reasonable to assume that individuals will consume services and software to enhance their aspirations and entertainment desires. This study begins by constructing a location-based service prototype simulation. It then conducts an experiment and analysis based on the Unified Theory of Acceptance and Use of Technology (UTAUT) model. A survey was developed to extract usage information from participants, followed by an analysis of the results using PLS. The analysis shows significant indicators that suggest …
Universal Design of ICT for Emergency Management from Stakeholders’ Perspective
2020
While Universal Design principles have been adopted in many areas to ensure that products and services are usable for the broadest possible diversity of users, there is still an open area when it comes to the emergency management domain. This article aims at providing a systematic overview of the current state of the emerging research field of Universal Design of Information and Communication Technology (ICT) for Emergency Management, and to highlight high-impact research opportunities to ensure that the increasing introduction of ICT in Emergency Management can contribute to removing barriers instead of adding more barriers, in particular for the elderly and people with disabilities. A sys…
Verbal and visual representations in task redesign: how different viewpoints enter into information systems design discussions
2005
We explore an important phase of information systems design (ISD), namely task redesign, and especially how different viewpoints enter into the dis- cussions. We study how one particular visual representation, a process diagram, is interpreted and how alternative, even competing, representations are produced verbally. To tie the visual and verbal representations and the representational prac- tices to wider social practices, we develop and use the Extended Three-dimen- sional Model of discourse. Visual representations emerged as focal in bringing in the different viewpoints and as reference points for discussions. Our model pro- vided a focused and powerful means to unveil for the outside r…
Information quality life cycle in secondary use of EHR data
2021
Abstract The paper argues that existing research on information quality (IQ) mainly focuses on the primary use of electronic health record (EHR) data, whereas IQ in secondary use of EHR data needs further deliberation. The current view of IQ in a healthcare context is static. It assumes that once the EHR system generates the information product, individual users may act on the information based on their subjective perception of its quality. However, this view ignores the complexities of secondary use of EHR data, in which users are actively involved in (re)generating and communicating the information product. Thus, IQ does not remain static but keeps on transforming through active engagemen…
Understanding the role of ICT and study circles in enabling economic opportunities: Lessons learned from an educational project in Kenya
2019
In this paper, we explore how the combination of Informa-tion and Communication Technologies (ICT) and self-organised study circles improves rural communities' abilityto enhance their economic oppo ...
Enabling a culture for IT services; the role of the IT infrastructure library
2016
Building on process management and service climate theories, this paper investigates the pertinent issues of whether firms that implement ITIL best practices for IT service management will also experience growth in their process management activities and IT service climate. First, ITIL practices imply that processes in the IT department should be managed on a daily basis; without process management, ITIL will fail beyond its initial implementation. Second, two of the main reasons for adopting ITIL are to become a service-oriented organisation and to deliver IT services that meet business needs. Thus, we hypothesise that as the implementation status of ITIL increases, process management and …
Human capital evaluation in knowledge-based organizations based on big data analytics
2020
Abstract Starting from a Human Capital Analysis Model, this work introduces an original methodology for evaluating the performance of employees. The proposed architecture, particularly well suited to the special needs of knowledge-based organizations, is articulated into a framework able to manage cases where data is missing and an adaptive scoring algorithm takes into account seniority, performance, and performance evolution trends, allowing employee evaluation over longer periods. We developed a flexible software tool that gathers data from organizations in an automatic way – through adapted connectors – and generates abundant results on the measurement and distribution of employees’ perf…