Search results for "Process management"
showing 10 items of 460 documents
Certification as support for resilience? Behind the curtains of a certification body — a qualitative study
2020
AbstractBackgroundCertification in healthcare often involves independent private sector bodies performing legally required or voluntary external assurance activities. These certification practices are embedded in international standards founded in traditional beliefs about rational and predictable processes for quality and safety improvement. Certification can affect organizational and cultural changes, support collaboration and encourage improvement that may be conducive to resilient performance. This study explores whether ISO 9001 quality management system certification can support resilience in healthcare, by looking at characteristics in the objectives, methods, and practice of certifi…
Financial Evaluation of SLA-based VM Scheduling Strategies for Cloud Federations
2017
In recent years, cloud federations have gained popularity. Small as well as big cloud service providers (CSPs) join federations to reduce their costs, and also cloud management software like OpenStack offers support for federations. In a federation, individual CSPs cooperate such that they can move load to partner clouds at high peaks and possibly offer a wider range of services to their customers. Research in this area addresses the organization of such federations and strategies that CSPs can apply to increase their profit.In this paper we present the latest extensions to the FederatedCloudSim framework that considerably improve the simulation and evaluation of cloud federations. These si…
Structuring a System Dynamics Model using Group Model Building : Case Study on Flight Test Human Resources
2019
This paper presents a method that allows capture and organization of mental models of all levels of Stakeholders in order to elaborate a System Dynamics Model closer to the reality and more effective on Strategy proposition. This is done through information raised on the application of Group Model Building (GMB), and using PSM specific tools, like Mental Maps and Cognitive Maps. All these tools allow merge opinions and elicitate knowledge from many stakeholders involved on the process. In order to demonstrate the method’s suitability, it was applied on a Case Study to develop a System Dynamics Model for the Flight Test Specialized Human Resources Career Flow. The method has five stages: fir…
Measuring business performance in the metal finishing industry by combining theory with practice
2019
Little attention has been spent on the adaptation and implementation of theoretical Business Performance Measurement (BPM) models to specific industry and company contexts leading to a limited prac...
Adaptation of course of operations research to needs of engineering study programmes by including specific models and examples
2018
MAVIE-Lab Sports: a mHealth for Injury Prevention and Risk Management in Sport
2018
International audience; Smart-phones technology and the development of mHealth (Mobile Health) applications offer an opportunity to design intervention tools to influence health behavior changes. The MAVIE-Lab is a mHealth application including a DSS (Desicion Support System) to assist in the personalized evaluation of HLIs (Home, Leisure and Sport Injuries) risk and to promote the adoption of prevention measures. MAVIE-Lab Sports will be the first module of the mobile application. The purpose of this PhD project is to improve a particular module of MAVIE-Lab, devoted to sports (MAVIE-Lab Sports), in different aspects: statistical modeling, design and ergonomics. It also aims to evaluate sy…
Do I Know My Learners…?
2019
As digital technologies become an integrated part of our everyday lives, we need to consider how to harness their educational potential in higher education. However, despite considerable research into the use of technology in higher education, there still remains a gap between what teachers might perceive as valuable digital curriculum design and what students perceive as valuable digital learning experiences. One key component is how ubiquitous technologies can be harnessed to support students' learning experiences. In this chapter, the authors examine the implications of students' preferences and usage of u-technologies for designing teaching and learning curricula that positively exploit…
Cyclic Dynamic Evaluation of Logistics Services Stakeholders Based on System with OFN Model
2021
The challenge for enterprises and supply chains is to deliver successful logistics services in compliance with their aims. Logistics services are affected by many stakeholders. Recognizing their impact on the undertaken services is important for the planning and execution of a sufficiently rigorous stakeholder management process. The aim of the paper is to present a new approach to the analysis of stakeholders - cyclic dynamic evaluation, which could be used in service management, such as in logistics services. We present a novel fuzzy inference system based on the mathematical apparatus of Ordered Fuzzy Numbers (OFNs). The evaluation of stakeholders consists in assessing key factors as - f…
Proposal for the Reengineering of Processes in the Management of Information and Communication Technology
2019
This article describes the strategies implemented in the improvement of the processes in the management of information and communication technology (ICT) on the “Universidad Nacional de Loja” carried out by the “Unidad de Telecomunicaciones e Informacion” (UTI). First, the analysis of the processes carried out in the management of ICT is narrated. Subsequently, the experiences and best practices of information technology management implemented are described, considering the processes recommended by the Technology Infrastructure Library of Information (ITIL v3). Finally, the results obtained from the process of reengineering in ICT management carried out by the UTI are shown, using free soft…
Project complexity and team-level absorptive capacity as drivers of project management performance
2018
Abstract Many believe that project complexity reduces project management performance. However, so far research has failed to establish this causal relationship conclusively. We extend research on project complexity by introducing the concept of team-level absorptive capacity and by studying its role as mediator between project complexity and project management success. Applying structural equation modelling to a sample of 285 respondents, we find an unequivocal, direct and positive statistical association between project complexity and delays and overspending. Further, we show that team-level absorptive capacity is critical for successful project management, but also that absorptive capacit…