Search results for "RELATION"

Choosing the Right Medium for Municipal eParticipation Based on Stakeholder Expectations

2012

Published version of a chapter in the book: Electronic Participation. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-33250-0_3 This paper examines the expectations and communication needs of relevant stakeholder groups for municipal eParticipation in a small Norwegian municipality. We identified relevant stakeholder groups with the municipality, and asked them about their communication preferences through a combined Delphi study and survey approach. The findings show that information about local issues, information about issues relevant for the individual stakeholder, and dialogue on business’ needs and employment are the three most important communication needs. …

Social media and consumer power : Opportunities and challenges for digital marketing activities

2021

Social Media (SM) have not only become an important part of daily life for individuals, governments and organisations but have also transformed the way people work, learn, consume and socially interact. There are many SM uses, posting frequencies and content preferences. User participation also varies from passive to more active behaviours, depending on the motivation for engagement in online conversations. From a marketing perspective, SM have redefined the traditional company - consumer relationship by progressively shifting power from marketing managers to consumers. Organisations are increasingly interested in understanding how SM can benefit (or harm) consumer-brand relationships, incr…

Audit Institutions in the European Union: Public Service Promotion, Environmental Engagement and COVID Crisis Communication through Social Media

2020

This article analyses Social Media (SM) use as a promotion tool for public institutions in the public audit sector. The authors propose a quantitative model to assess online engagement of 94 European audit institutions (national and regional) with their stakeholders, based on SM and web activity metrics of these institutions, with a focus on pressing matters such as environment, sustainability and the current COVID pandemic. The proposed model may be applied to assess organisations from any public or private sector. The research finds that SM presence helps audit institutions to promote their services more effectively by directing their stakeholders to extensive content on the audit institu…

Decomposing issue patterns in crisis communication: the case of the lost airliner

2018

This research explores the relation between a crisis and public discussion on related issues. In organisational crisis communication, a singleissue strategy is often proposed. Such a strategy, however, may not be adequate in more complex crises where the crisis lifecycle is likely to encompass shorter lifecycles of issues that generate media attention. Decomposing the online crisis debate into a pattern of issues supports understanding of public perceptions, and hence of crisis response and communication. This is investigated through an analysis of Facebook posts prompted by the loss of Malaysia Airlines flight MH370 in 2014. The analysis shows that during the life of the crisis a variety o…

Principles of social media monitoring and analysis software

2013

Open Dialogues in social networks: professional identity and transdisciplinary collaboration

2010

Aim: The aim of this article is to explore the challenges connected to the transformation and emergence of professional identity in transdisciplinary multi-agency network meetings and the use of Open Dialogue.Introduction: The empirical findings have been taken from a clinical project in southern Norway concerning multi-agency network meetings with persons between 14 and 25 years of age. The project explores how these meetings are perceived by professionals working in various sectors.Methodology: Data was collected through three interviews conducted with two focus groups, the first comprising health care professionals and the second professionals from the social and educational sectors. Con…

Do social networks bridge political divides? The analysis of VKontakte social network communication in Ukraine

2014

New electronic forms of political communication have become increasingly popular in countries with weak democratic institutions. The effectiveness of these new forms of association in altering political behavior, however, remains uncertain even in developed democratic regimes. This paper investigates connections between regional variation in electoral behavior and regional distribution of electronic social networks in the case of Ukraine's polarized and institutionally unstable democracy. Our analysis of online networks shows that, somewhat contrary to conventional wisdom, electronic communication does not bridge political divides. This finding casts doubt on the effectiveness of online for…

PERSOC: A Unified Framework for Understanding the Dynamic Interplay of Personality and Social Relationships

2011

The interplay of personality and social relationships is as fascinating as it is complex and it pertains to a wide array of largely separate research domains. Here, we present an integrative and unified framework for analysing the complex dynamics of personality and social relationships (PERSOC). Basic principles and general processes on the individual and dyadic level are outlined to show how personality and social relationships influence each other and develop over time. PERSOC stresses the importance of social behaviours and interpersonal perceptions as mediating processes organized in social interaction units. The framework can be applied to diverse social relationships such as first en…

Il servizio sociale: ponte e porto relazionale

2020

Il servizio sociale è una professione che si declina attraverso le sue determinanti relazionali e che tende ad operare in termini di mediazione. Tra le caratteristiche specifiche della professione vi è la potenzialità di rappresentare, per le persone che vi ricorrono, tanto un porto, nel senso di rifugio, quanto un ponte, nel senso di collegamento. Come per i ponti e porti reali, la professione del servizio sociale deve costantemente e attentamente essere oggetto di “manutenzione", per far sì che le competenze dei professionisti rendano possibile un sostanziale riorientamento dei modi di intendere e configurare i rapporti di aiuto e di promozione umana.

Determinants of social skills of students from 7 to 12 years

2015

International audience; Differences of achievement in school, traditionally studied by researchers in Education, can be analyzed in terms of skills and especially social skills. This scientific field is under construction but social skills are becoming a compulsory notion for actors of the school system and for Educational Sciences.Through a multidisciplinary approach, this article proposes to study the determinants of social skills using social and educational indicators widely borrowed into the explanation of the differences of achievement models, with associated self-image, neuroticism and relationship with school measures. Indeed, these three dimensions are involved in the socialization…