Search results for "Retail"
showing 10 items of 163 documents
What is meaningful for responsible shoppers in online fashion retail?
2022
This qualitative study investigates what is meaningful for responsible shoppers in online fashion retail. The study aims to identify and describe these essential themes from the customers’ perspective. The data were collected by interviewing nine self-proclaimed responsible shoppers aged 26–51 years. All participants were female. The findings highlight six meaningful themes for responsible shoppers. These include 1) comprehensive and versatile information; 2) familiar brands and retailers; 3) domesticity; 4) pricing; 5) justification of purchase; and 6) the durability of fashion wear. The study indicates that these meaningful themes are related to the online store characteristics and brands…
Rileggendo la città: le recenti trasformazioni del commercio a Catania
2016
This paper aims at scrutinizing the evolution of the retail sector and, consequently, of retailscapes in a Southern Italy city, Catania. Starting from the outputs of an empirical place-based research project carried out by the authors in the mid ’2000s, the work deepens the recent transformations occurred both in the central areas and in the suburbs, in order to explore the processes and dynamics – produced by and within the retail field – which have been shaping urban morphology and socio-economic functions in the last decade.
Plate-forme contre canal : quel cadre théorique pour analyser la distribution ?
2019
Traditional retailers are facing the competition of new actors born in the internet world. Whereas those physical retailers try to expand online, the virtual operators recognize the need to develop a physical presence in the marketplace. Models of marketing channels are used to implement distribution strategies in physical stores, and the concept of multisided platform is now classically referred to for internet operations. How can those diverging theoretical frames be combined to help managers in their strategic decisions ?
The urban rent in the multicultural city: retail shops, migrants and urban decline in the historic centre of Palermo [La rendita urbana nella città m…
2020
Changes in consumer shopping behavior and in retail spaces, such as shopping malls, department stores and e-commerce, have modified localization models of traditional retail shops, also affecting urban fabric and spatial distribution of urban rent. Even city centers have undergone significant transformations or even decline, especially if local economic system and real estate market are weak and recessionary. A significant amount of commercial properties may have long vacancy due to excess supply, since many traditional shops close their business because they are no longer competitive and, moreover, there is no immediate takeover by new tenants. The decline of central urban areas depends on…
El efecto moderador de la edad en la relación entre el valor percibido, las TIC del minorista y la lealtad del cliente
2010
AbstractInformation and communication technology (ICT) may represent a source of benefits for retailers. However, there is a debate in the literature on how ICT influences customer-supplier relationships. In addition, the evidence on the effect of age on consumer attitudes towards retail technological solutions is not conclusive. This paper proposes and tests a model to analyze the influence of retail ICT on consumer loyalty towards the retailer, as well as to assess the moderating role of consumer age on this relationship. As a result, customer assessment of retail ICT, together with perceived value, exerts a positive influence on consumer commitment and satisfaction, being the latter an a…
BENEFICIOS RELACIONALES, SATISFACCIÓN Y LEALTAD EN EL COMERCIO MINORISTA: UNA COMPARATIVA INTERSECTORIAL
2009
RESUMENEn el contexto del marketing de relaciones, resulta de gran importancia para el establecimiento minorista identificar el tipo de beneficios de la relación que influye en mayor medida sobre sus resultados en términos de satisfacción del cliente y lealtad hacia el minorista, de manera que se garantice una relación continua y satisfactoria. Dichos beneficios pueden tener distinto peso en función del tipo de actividad llevada a cabo por el minorista. El presente trabajo pretende analizar empíricamente un modelo que refleje los distintos tipos de beneficios relacionales obtenidos por los clientes, así como los beneficios obtenidos por la organización en términos de lealtad del consumidor …
The Moderating Effect of Store Format on the Relationships Between ICT, Innovation and Sustainability in Retailing
2021
Innovation and sustainability are postulated as key variables for the future of large commercial distribution. In addition, the development of Information and Communication Technologies (ICT) solutions, and especially those related to Artificial Intelligence (i.e., Just Walk Out, Intelligent Retail Lab) and digitization, are particularly relevant factors in the current pandemic scenario in which retail companies operate. These tools are essential to face the derived changes in commercial relations, especially between companies and consumers. For all these reasons, this work aims to examine the effect of ICT, as a driving factor for innovation and its direct and indirect impact on sustainabi…
Simulating retail locations using GIS and an agents decision model for urban planning
1998
Chinese University of Hong Kong, IGU, Commission on Modelling Geographical Systems; International audience; This paper focuses on a methodological approach which intends to simulate subsequent transformations of urban patterns within a GIS. We describe conceptual models of data and process dedicated to a problem interfacing actors and territory: location strategy of retail outlets.
Online grocery shopping before and during the COVID-19 pandemic: A meta-analytical review.
2021
The COVID-19 pandemic has forced people to limit their physical interactions, which has led to explosive growth in online grocery shopping. However, there is no clear consensus in the retailing literature on whether consumers prefer to buy groceries online. The objective of this current study is to synthesize research about online grocery shopping published before and during the COVID-19 pandemic and to develop a conceptual framework about online grocery purchase intentions and their determinants, the mediation effects of consumers’ attitudes, the moderating effects of COVID-19, and control variables. The meta-analysis presents data derived from 50 independent samples with a sample size of …
La stratégie de la distribution : des interrogations managériales aux contributions académiques.
2004
Le secteur du commerce de détail connaît une remise en cause d'un certain nombre de modèles stratégiques dominants qui ont accompagné les transformations de ce secteur depuis une cinquantaine d'années. Les professionnels du secteur sont ainsi confrontés à la recherche de nouveaux cadres normatifs susceptibles d'orienter leur prise de décision. Cet article analyse les contributions possibles des recherches académiques à trois champs stratégiques majeurs du distributeur : le cadre stratégique du détaillant, l'optimisation du canal de distribution et le positionnement de l'offre du point de vente.