Search results for "SATISFACTION"

Using a Multidimensional Measure of Resilience to Explain Life Satisfaction and Academic Achievement of Adults With Reading Difficulties.

2014

We assessed the impact of intrapersonal and interpersonal resilience, persistence, and number of difficulties in addition to reading problems on life satisfaction (general, social, and self) and academic achievement. A total of 120 adults with reading difficulties who either were completing a university degree or were recent graduates responded to an in-lab or online survey. Results indicated that intrapersonal resilience correlated positively with interpersonal resilience and persistence, and both resilience factors were negatively associated with number of difficulties. Using structural equation modeling, intrapersonal resilience explained general satisfaction, intrapersonal resilience a…

Los empleados de las entidades de créditos españolas, desde una óptica de responsabilidad social empresarial

2015

La exigencia de la sociedad occidental de considerar algo más que beneficios económicos por parte de las entidades de crédito, requiere y reclama beneficios sociales. Es cada vez mayor, el convencimiento de que la repercusión de las actividades de una entidad de crédito en los derechos humanos de sus empleados y de las comunidades locales, sobrepasa el ámbito de los derechos laborales. El objetivo es evaluar si las entidades de crédito con mayor sensibilidad hacia Responsabilidad Social Empresarial implementan prácticas de valores compartidos con sus empleados. El trabajo de campo se realizó a través de una encuesta postal contestada por los responsables de la Responsabilidad Social Empresa…

Predicting life satisfaction in Angolan elderly: the moderating effect of gender

2014

Existe abundante investigación que ha estudiado la satisfacción vital en personas mayores y ha encontrado evidencia empírica de sus mejores predictores. Cuando se estudia la satisfacción con la vida de las personas mayores y sus predictores se hallan diferencias en función del género incluyendo, por ejemplo, las interacciones con la viudedad. En este contexto, el presente estudio se ha centrado en los siguientes objetivos: (1) poner a prueba la invarianza en función del género de una medida de satisfacción con la vida, (2) predecir la satisfacción vital usando varias variables relacionadas con el proceso de envejecimiento y (3) poner a prueba el potencial efecto moderador del género en esta…

The Effect of Consumer Local Engagement and Personal Values to Local Store Patronage

2016

The question of why customers patronize small stores is important to academics and practitioners alike, but the perspective of rural and local retail patronage is understudied and underdeveloped (Pan and Zinkhan 2006; Brown and Dant 2006; Runyan and Droge 2008). Also, store patronage from the standpoint of local communities seems to have been only little investigated (Runyan and Droke 2008).

Patients' satisfaction with medication during psychiatric inpatient treatment

2000

Evaluación de un programa de conciliación e información al paciente trasplantado cardíaco

2010

Introduction: The objective is to assess a pharmaceutical care programme for heart transplant patients upon patient admission and discharge. Material y methods: Observational study of heart transplant patients, performed during the first quarter of 2007. Upon admission, the patient was interviewed regarding home treatments, adherence, allergies and adverse effects, and his/her prescriptions were compared with the last discharge report (drug reconciliation). At time of discharge, treatment was checked against the last hospital prescription (reconciliation) and an informative report was drawn up and personally delivered to the patient. Subsequently, a satisfaction questionnaire was carried ou…

Insatisfaction et restauration de la relation client-fournisseur par un système de management de la performance

2016

International audience; A travers une étude qualitative via la méthodologie de la recherche action, cet article permet d’enrichir les études existantes sur le management des relations client-fournisseurs en se focalisant sur la manière dont un fournisseur industriel, ici un bureau d’achats, réagit pour faire face au mécontentement de son client. Ce travail permet d’éclairer et de valider empiriquement le processus de résolution de conflit dans le but de maintien d’un client industriel. Nos résultats indiquent que le système de management de la performance combiné avec une communication régulière des résultats influence l’extension du contrat via son renouvellement.

Quality of Life in Argentina

2011

This chapter describes results of several research projects developed by the author studying the changes in the level of satisfaction with quality of life of people in Argentina. The research was conducted from 2002 to 2010. The chapter begins with the results of the first research project developed immediately after the national political, economic, and social crisis that besieged the whole country in 2001, and extends to the last survey that took place in 2010. In 2002, 2003, and 2005, the survey applied the Well-Being Index (Cummins et al. 2001). When politics and social conditions began to change in a positive way, another survey was conducted to capture quality of life in relation to h…

Motivation zur psychosomatisch-psychotherapeutischen Bearbeitung von beruflichen Belastungen - Entwicklung und Validierung eines Fragebogens

2005

Background There is a lack of questionnaires assessing the motivation of inpatients to scrutinize occupational stresses and deal with them as part of their psychotherapeutic treatment. Work-related stress contributes significantly to the development of mental disorders. Vocational reintegration is an outcome criterion for the success of vocational rehabilitation. Patients are often not motivated for dealing with occupational stresses during inpatient medical rehabilitation. Therefore it is necessary to assess patient motivation at the beginning of treatment, in order to assign them to specific interventions, e. g. promoting motivation. Method A questionnaire (Fragebogen zur berufsbezogenen …

Nuevas herramientas y nuevas ideas para los responsables de recursos humanos. Validez estructural y predictiva del cuestionario de satisfacción ponde…

2013

One of the fundamental tasks for an Human Resource Management (HRM) practitioner consists in designing a reward system that can be broadly understood and can influence the attitudes and, subsequently, the behavior of individuals to permit achievement of organizational objectives. To do so, appropriate tools are necessary to allow key actions to be identified in terms of motivating employees; thereby, avoiding opportunistic costs derived from allocating resources needed to close the gap in employee satisfaction, with regard to non-priority factors for workers in satisfying their own personal needs. This article, thus, presents a dual assessment scale consisting of 44 items, categorized into …