Search results for "Satisfaction"
showing 10 items of 1427 documents
Advances in tourism marketing research: introduction to a special issue on consumer behavior in tourism destinations
2009
PurposeThe purpose of this editorial is to introduce the reader to six articles related to consumer behavior in tourism destinations.Design/methodology/approachThe paper introduces the papers in this special issue.FindingsTourists are part of the tourism production process. They engage with supply networks and interact with destinations.Originality/valueThe paper provides an introduction to six contributions that are particularly relevant for understanding and managing the content of the interaction between the network nodes, in particular business‐to‐consumer relationships.
Do IMC and ecological knowledge drive value co-creation? The new way to loyalty in hospitality
2021
Despite co-creation being considered a valuable strategy for incremental changes towards more sustainable activities and consumers’ declared interest, hospitality businesses still did not experience the expected level of client engagement in their service interactions. Therefore, the primary purpose of this paper is to examine the nature of value co-creation and its antecedents and consequences within the hotel industry context through the lens of sustainability. Integrated marketing communication (IMC) and ecological knowledge are examined as factors that enhance value co-creation. Satisfaction is observed as a mediator of the relationship between value co-creation and customer loyalty. A …
Future Intentions of Fitness Center Customers: Effect of Emotions, Perceived Well-Being and Management Variables
2020
One of the main objectives of fitness center managers is to obtain high levels of loyalty from the customers of these fitness centers. Within the existing literature on fitness center management, previous research has analyzed the importance of the management variables themselves to determine the behavioral intentions of their customers, ignoring other psychological and sociodemographic aspects and focusing on linear relationship models. Therefore, this study, which aims to analyze the impact of different management variables along with psychological (emotions and subjective well-being) and demographic variables (age and sex) on the satisfaction, perceived value (PV) and future intentions (…
Self-Efficacy, Satisfaction, and Academic Achievement: The Mediator Role of Students Expectancy-Value Beliefs
2017
Although there is considerable evidence to support the direct effects of self-efficacy beliefs on academic achievement, very few studies have explored the motivational mechanism that mediates the self-efficacy–achievement relationship, and they are necessary to understand how and why self-efficacy affects students’ academic achievement. Based on a socio-cognitive perspective of motivation, this study examines the relationships among academic self-efficacy, students’ expectancy-value beliefs, teaching process satisfaction, and academic achievement. Its main aim is to identify some motivational-underlying processes through which students’ academic self-efficacy affects student achievement and…
Implant-supported overdenture with horizontal insertion for treating the edentulous atrophic maxilla: A case series
2020
Abstract Statement of problem Rehabilitation of edentulous patients with severe maxillary atrophy is a clinical challenge. Although several treatment options are available, the implant-supported overdenture has been widely advocated. However vertical insertion implant-supported overdentures have drawbacks, including wear, aging, and the continuous maintenance of retention systems. Whether an implant-supported overdenture with a horizontal insertion pathway can overcome these problems is unclear. Purpose The purpose of this observational study was to determine the clinical and biological behavior of a new type of implant-supported overdenture with a horizontal insertion pathway over a mean c…
An Integrative Approach for Product Development and Customer Satisfaction Measurement
1999
As soon as the automotive industry in the western world countries recognizes that the outstanding performance of Japanese manufacturers is the result of a customer-oriented understanding of quality, the QFD approach became a famous instrument to achieve the product quality demanded by customers. Nevertheless this concept has its limits. In this article we suggest the extension of the QFD approach on the base of customer values and benefits.
Benefits of formal voluntary work among older people. A review
2011
Background and aims: A narrative review of quantitative population-based longitudinal studies was conducted to examine the association of formal voluntary work and personal well-being among older people doing the voluntary work and those being served. Methods: To be included, the study had to be published in a peer-reviewed journal, written in English and conducted in Western countries, participants were at least 60 years of age, the study employed a longitudinal or experimental design, the methodology and outcomes were explicitly described, and voluntary work quantified as visits or hours within a certain time frame. Results: Sixteen studies out of 2897 met the inclusion criteria for the r…
Satisfacción de las mujeres con la duración del proceso de valoración adicional en el cribado mamográfico
2011
ResumenObjetivosConocer los factores asociados a la satisfacción con la duración del proceso de valoración adicional en el cribado mamográfico.MétodosEstudio transversal descriptivo y multivariado mediante encuesta telefónica a una muestra representativa de mujeres (N=316) participantes en el Programa de Prevención del Cáncer de Mama de la Comunidad Valenciana, que requirieron valoración adicional mediante pruebas complementarias para confirmar el diagnóstico. Análisis descriptivo mediante tablas de contingencia (p<0,05) y de asociación mediante odds ratio (OR) con modelos de regresión logística (intervalo de confianza del 95% [IC95%]).ResultadosLa satisfacción con la duración del proceso f…
The Conceptions of Quality of Life, Wellness and Well-Being: A Literature Review
2022
In the last few years, a growing body of research has been interested in wellness, quality of life, and well-being issues. Furthermore, institutions, governments, and policymakers start to introduce numerous physical and mental well-being programs, whereas scholars interested in well-being research use different indicators to evaluate them. Although these terms are popular in the scientific debate, they are variously interpreted and at the conceptual level do not have a standard definition. This disagreement is particularly relevant when considering the questions related to their measurement and application in empirical research. This review explores the main theoretical conceptions of qual…
Change and stability: Within-person life satisfaction over a 20-year period using data from the HUNT survey
2020
Background: The aim of the present study was to investigate within-person life satisfaction (LS) dynamics for two age groups, 20–29 and 30–39 years, from 1984 to 1986 and to follow them over a 20-year period. Methods: Data from 1984 to 2008 were extracted from the large, prospective, longitudinal North-Trøndelag Health Study (HUNT), Norway. This paper includes data from more than 14,500 persons. Data were analysed using logistic regression, and LS dynamics were modelled using gender, time and self-rated health. Results: The analyses revealed that about 20% of people in these age groups had a stable level in LS, also known as set point. Long-term LS change, defined as ⩾2 SDs, was reported f…