Search results for "Stakeholders"
showing 10 items of 91 documents
The determinants of stakeholder engagement in digital platforms
2018
Abstract Consumer engagement has been heralded as strategic in facilitating sales growth, competitive advantage, and profitability. Expanding the notion of consumer engagement to the stakeholder context, this study examines the determinants of multi-stakeholder digital engagement. Based on a digital setting (Expo2015), this study collected all the social media posts (n = 984) in the Facebook page with restricted access to the stakeholders involved in the event. Initial regression results suggest that the presence of transformation, in terms of activation of creative resource integration in posts, is a strong predictor of compliant and interactive engagement. Fuzzy-set qualitative comparativ…
Negative Engagement
2018
Negative engagement has steeply increased on the scholarly agenda along with the introduction of real time and social media, though negative experiences and emotions are as such not new phenomena. This chapter takes a future perspective and focuses on negative stakeholder engagement online in the context of organizations and brands, which increasingly face visible forms of negative stakeholder emotions or even fierce "shit storms". It begins by defining what negative stakeholder engagement refers to in the context of organizations and brands. The chapter introduces the development of negative engagement via related concepts. After introducing the concepts, the process and the outcomes of ne…
The Common Good Balance Sheet, an Adequate Tool to Capture Non-Financials?
2019
In relation to organizational performance measurement, there is a growing concern about the creation of value for people, society and the environment. The traditional corporate reporting does not adequately satisfy the information needs of stakeholders for assessing an organization&rsquo
A fuzzy framework to evaluate service quality in the healthcare industry: An empirical case of public hospital service evaluation in Sicily
2016
A novel fuzzy framework is considered to analyze healthcare service quality.The fundamental quality structure of healthcare service delivered in Sicily is described.The public healthcare in Sicily (Italy) is strategically analyzed.Strategic stakeholders' oriented implications for healthcare improvements are given. A novel fuzzy evaluation framework is applied in this study to evaluate service quality in the public healthcare sector. In particular, the proposed framework is based on the ServQual disconfirmation paradigm and incorporates the Analytic Hierarchy Process (AHP) method to elicit reliable estimations of service quality expectations. Moreover, degrees of uncertainty, subjectivity an…
New Challenges of Economic and Business Development – 2012 : Conference Proceedings (May 10 - 12, 2012, Riga, University of Latvia)
2012
Support for Conference Proceedings by ERAF Project "Support for the international cooperation projects and other international cooperation activities in research and technology at the University of Latvia" No. 2010/0202/2DP/2.1.1.2.0/10/APIA/VIAA/013
La territorialisation comme condition de durabilité des organisations
2019
Insertion in territories allows an organization to cope with environmental and cultural changes, because territorial insertion allows face-to-face. This face-to-face depends on actors’ personal commitments but it can be facilitated or hindered by existing structures and institutions. A fossilized organization becomes incapable of adapting to environmental changes or to distinct institutional contexts. As the organization focuses on abstract issues, the concrete satisfaction of stakeholders is ignored for the benefit of a statistical representation which focuses on past realities. Reconstructing the face-to-face transforms the figured representation because the face-to-face brings additional…
Company stakeholder responsibility : an empirical investigation of top managers’ attitudinal change
2017
Purpose Company stakeholder responsibility considers stakeholder engagement and management as key to long-term firm success. The purpose of this paper is to examine how top managers’ stakeholder responsibility attitudes change and how they balance stakeholder responsibilities and economic interests. Design/methodology/approach The authors conducted empirical research using the company stakeholder responsibility framework by conducting a repeated cross-sectional survey in Finland in 1994, 1999, 2004, 2009 and 2014. Findings The study shows how development in the business context influences managers’ attitudes towards stakeholder responsibility. Simultaneously with the expansion of free comp…
Les choix des parties prenantes dans les organisations de microfinance au Sénégal
2019
As African organizations operate according to universal principles (Western) while such principles often ignore African specificities, this study proposes to relate Western theory to African specificities. This doctoral study examines a Western model, the Mitchell and al. (1997)’s model, applied to the governance of microfinance organizations in Senegal. Many researches explain that microfinance organizations’ problems are related to corporate governance difficulties. Moreover, most studies consider that the concept of stakeholder is the foundation of the governance of microfinance organizations. Finally, the model of Mitchelland al. (1997) is cited as one of the most relevant typologies in…
Cultural differences in nature park management and visitor experiences in a French-Hungarian comparison
2016
Cross-cultural investigations in management prevail over those on for-profit organizations, while intercultural studies on protected natural areas is a relatively untapped field of research. This thesis proposes cross-cultural models (adapted from the existing model of Hofstede, along with marketing and management concepts) for the analysis of the park management and visitor experiences at (protected) European natural parks. Among the various methods used, the most relevant were the semi-directed interviews with actors of the park management and the visitor survey, while document analysis and observations also completed our findings. Using our analysis of the park management, stakeholders, …
Saskarsmes prasmju sekmēšana rotaļdarbībā vidējā pirmsskolas vecuma bērniem
2017
Darba autore: Liene Učaikina Darba temats: Saskarsmes prasmju sekmēšana rotaļdarbībā vidējā pirmsskolas vecuma bērniem Darba veids: Kvalifikācijas darbs Darba zinātniskā vadītāja:lekt. Mg.paed. Rasma Purmale Darba apjoms: 48lappuses, 2 tabulas, 19 attēli, 46 literatūras avoti, 2 pielikumi. Atslēgas vārdi: Vidējā pirmsskolas vecuma bērni, saskarsme, rotaļdarbība Pētījuma mērķis: Pētīt un analizēt vidējā pirmsskolas vecuma bērnu saskarsmes attīstības iespējas rotaļdarbībā. Pētījuma hipotēze: Bērniem būs labi attīstīta saskarsmes prasme, ja pedagogs pedagoģiskajā procesā rotaļdarbībās veidos pozitīvi vidi, organizēs rotaļdarbības atbilstoši bērnu vajadzībām un interesēm. Teorētiskais pamatojum…