Search results for "User-Centered Design"
showing 10 items of 31 documents
User-Centered Design of a National Medical Registry for Tick-Borne Diseases
2018
Tick-borne diseases are increasing in a global perspective, with Lyme disease and tick-borne encephalitis as the most frequent. The Norwegian National Advisory Unit on Tick-borne Diseases is preparing the development of a national medical registry for clinical follow-up of patients with tick-borne diseases based on the best practice guidelines and for research purposes. This paper presents the methodological approach of a user-centered design process applied in the initial phase of the registry development. A user workshop identified user needs, requirements and proposed a service workflow for the registry operation. As the next step, a simulation of the proposed service workflow was perfor…
Designing Touchless Gestural Interactions for Public Displays In-the-Wild
2015
Public displays, typically equipped with touchscreens, are used for interactions in public spaces, such as streets or fairs. Currently low-cost visual sensing technologies, such as Kinect-like devices and high quality cameras, allow to easily implement touchless interfaces. Nevertheless, the arising interactions have not yet been fully investigated for public displays in-the-wild (i.e. in appropriate social contexts where public displays are typically deployed). Different audiences, cultures and social settings strongly affect users and their interactions. Besides gestures for public displays must be guessable to be easy to use for a wide audience. Issues like these could be solved with use…
DETECTING FALLS AT HOME: USER-CENTERED DESIGN OF A PERVASIVE TECHNOLOGY
2016
Falling is the main cause of domestic accidents and fatal injuries to seniors at home. In this paper, we describe the design process for a new pervasive technology (CIRDO). The aim of this technology is to detect falls (via audio and video sensors) and to alert the elderly's family or caregivers. Two complementary studies were performed. Firstly, the actual risk situations of older adults were analyzed. Secondly, social acceptance was investigated for the different homecare field stakeholders. Our results highlight the tensions among social actors towards the tool and their impacts on technology acceptance by the elderly. Also, we show a significant change in the fall process due to the dev…
Sosiaalialan korkeakoulutettujen ammattilaisten arviot asiakastietojärjestelmistä 2020
2022
Artikkelissa tarkastellaan sosiaalialan korkeakoulutettujen ammattilaisten arvioita käyttämistään asiakastietojärjestelmistä. Artikkelissa arvioidaan Sote-tieto hyötykäyttöön strategian tavoitteiden toteutumista sosiaalialan ammattilaisten näkökulmasta ja tuotetaan tuotemerkkikohtaista tietoa käyttäjäkokemuksista kehittämisen tueksi. Artikkelin tutkimuskysymyksenä oli: Minkälaisia arvioita sosiaalialan korkeakoulutetut ammattilaiset antavat käyttämilleen asiakastietojärjestelmille vuonna 2020 käyttäjäkokemuksiinsa perustuen? Tutkimusaineistona hyödynnettiin STePS 3.0 -hankkeessa syyslokakuussa 2020 ammattiliittojen kanssa yhteistyössä kerättyä tutkimusaineistoa (n=990), josta tähän artikkel…
Sosiaalialan ammattilaiset halukkaita osallistumaan asiakastietojärjestelmien kehittämiseen – osallistumistavoissa kehitettävää
2020
Tietojärjestelmien kehittämistyön lähtökohtana tulee olla vahva ymmärrys käyttäjien tarpeista, tehtävistä sekä toimintaympäristöstä. Lisäksi suunnitteluratkaisuja tulee arvioida käyttäjien kanssa kehittämisprosessin aikana ja käyttöönoton jälkeen. Vaikka kansallisesti kohdennetaan runsaasti resursseja tietojärjestelmäpalveluiden kehittämiseen, sosiaalialalta tutkimusta aiheesta löytyy niukasti. Sosiaalialan ammattilaisten kokemuksia asiakastietojärjestelmien kehittämistyöstä kartoitettiin osana keväällä 2019 toteutettua valtakunnallisesta käyttäjäkokemuskyselyä. Kysymyksissä käsiteltiin kokemuksia yhteistyöstä tietojärjestelmätoimittajan kanssa, osallistumisesta kehittämistyöhön ja osallist…
Designing a Multichannel Map Service Concept
2013
This paper introduces a user-centered design process for developing a multichannel map service. The aim of the service is to provide hikers with interactive maps through several channels. In a multichannel map service, the same spatial information is available through various channels, such as printed maps, Web maps, mobile maps, and other interactive media. When properly networked, the channels share a uniform identity so that the user experiences the different channels as a part of a single map service. The traditional methods of user-centered design, such as design probes, personas, and scenarios, proved useful even in the emerging field of developing multichannel map services. The findi…
Minimalism for the Win : User-Centered Design for Guidance in Industrial Maintenance
2022
Background: We conducted an exploratory study to test the delivery of technical instructions built on the principles of minimalism. The aim was to investigate how we could support target users’ skill levels in a context-sensitive manner. Literature review: Related work examines minimalism, user needs and profiling, and industrial maintenance and technician experience. Research questions: 1. How can the semantic structure of DITA XML be utilized in delivering technical information to users based on their skill levels? 2. How would a layered system of information support the principles of minimalism? Methodology: We created material and tested the concept in user studies with maintenance pers…
Grounding the innovation of future technologies
2005
Mobile and ubiquitous technologies can potentially change the role of information and communication technology in human lives. Empirical, human-centered approaches are emerging as an alternative to technology-driven approaches in the innovation of these technologies. Three necessary empirical stages, intertwined with analytical ones and with each informing and grounding the succeeding stages, are analyzed. First, needfinding is utilized to discover societal and individual demands for technology. Second, observational and experimental studies examine the social and cognitive preconditions for interaction. From these two steps, a hypothesis is formulated regarding how technology will change e…
Social Psychology of Persuasion Applied to Human Agent Interaction
2008
This paper discusses and evaluates the application of a social psychologically enriched, user-centered approach to agent architecture design. The major aim is to facilitate human–agent interaction (HAI) by making agents not only algorithmically more intelligent but also socially more skillful in communicating with the user. A decision-making model and communicative argumentation strategies have been incorporated into the agent architecture. In the presented content resource management experiments, enhancement of human task performance is demonstrated for users that are supported by a persuasive agent. This superior performance seems to be rooted in a more trusting collaborative relationship…
Probing a Proactive Home : Challenges in Researching and Designing Everyday Smart Environments
2006
Based on the results of a 3-year interdisciplinary study, this article presents an approach in which proactive information technology was introduced into homes, and discusses the derived design principles from a human-centered perspective. The application of proactive computing in homes will face particularly sensitive conditions, as familiar and reliable household elements remain strongly preferred. Since there is considerable resistance towards the increase of information technology in homes, both the calm system behaviors and the degree of variety in aesthetic designs will play major roles in the acceptance of proactive technology. If proactive technology will be an embedded part of a ho…