Search results for "eGovernment"
showing 10 items of 11 documents
Tensions in Information System Artefacts: Explaining Land Information Systems’ Sub-optimal Impact in Indonesia
2017
Part 14: Current Issues; International audience; Despite the advancement of more integrated land information systems (LIS), conflicts and disputes over land in Indonesia remain. Our study seeks to explain this situation. Using an interpretive case study conducted in Eastern Indonesia and framed within the concepts of information system (IS) artefacts, we find that tensions within and between information, technology, and social artefacts help to explain the sub-optimal LIS impacts. Inconsistent information, unsuitable technology, and conflicting social arrangements are examples of such tensions. Unless the tensions are properly resolved, LIS use cannot fulfil its potential for more appropria…
Understanding the dynamics in e-Participation initiatives: Looking through the genre and stakeholder lenses
2011
Accepted version of an article published in the journal: Government Information Quarterly. Also available from the publisher at: http//dx.doi.org/10.1016/j.giq.2010.10.005 Conventionally, e-Participation initiatives are considered to be successful only if users use these services. While the growing body of e-Participation literature has listed and studied challenges and barriers to achieving this end, conceptual clarity on why such projects are considered as failures is yet to be achieved. We argue that this is due to the inadequate understanding of the complex stakeholder dynamics of an e-Participation project. In this paper, we seek to address this knowledge gap by proposing that using St…
Translating the Idea of the eGovernment One-Stop-Shop in Indonesia
2013
Article from the Book:Information and Communication Technology, Springer 2013. Also available on SpringerLink:http://dx.doi.org/10.1007/978-3-642-36818-9_1 This study aims to understand how the idea of an eGovernment one- stop-shop (OSS) has been translated into a new setting. Since the beginning of 2000, this idea has been implemented in a variety of ways by Indonesian local governments. Using an interpretive case study in the city of Yogyakarta, the study revealed that the specificity of each setting influences the translation process of the idea of OSS during its institutionalization. It also identified a set of editing rules used during the translation process. These include the editing…
Understanding eParticipation services in indonesian local government
2014
Published version of a chapter in the book: Information and Communication Technology. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-55032-4_32 This study aims at understanding how local government from a developing country, in this case Indonesia, implement and manage eParticipation services. In doing so, we combine institutional theory and stakeholder theory to build a sharper analytical lens. From an interpretive case study in the city of Yogyakarta, we reveal the institutionalization process of the services since their inception and identify major stakeholders and their salience. Based on our findings, we propose implications for practice and suggest implicati…
Enhancing Performance Management and Sustainable Development through e-government policies in Urban Areas
2013
The goal of this paper is to demonstrate how system dynamics modelling can be used in e-government policy and systems as an aid to spport territorial ananlysis, planning and governance, sustainable performance in urban areas and the assessment of policy outcomes. Topics such as renewable energy, efficiency, the design and exploitation of urban energy, water and waste management infrastructure and the alignment of different stakeholders provide relevant fields of study for the analysis of this paper. Specifically, we reflect upon the way in which a preliminary dynamic performance management model of an exemplary case study can be used to foster a common shared view among different policy mak…
The shape of eParticipation:Characterizing an emerging research area
2008
Author's version of an article published in Government Information Quarterly, 25 (2008), 400-428. Also available from the publisher at: http://dx.doi.org/10.1016/j.giq.2007.04.007 The phenomenon of eParticipation is receiving increasing attention, demonstrated by recent technology implementations, experiments, government reports, and research programs. Understanding such an emerging field is a complex endeavor because there is no generally agreed upon definition of the field, no clear overview of the research disciplines or methods it draws upon, and because the boundaries of the field are undecided. Using conventional literature review techniques, we identify 131 scientific articles consid…
Territorial Governance, E-Government and Sustainable Development Policy: A System Dynamics Approach
2013
Part 1: Research Foundations; International audience; The goal of this paper is to demonstrate how system dynamics modelling can be used in e-government policy and systems as an aid to spport territorial ananlysis, planning and governance, sustainable performance in urban areas and the assessment of policy outcomes. Topics such as renewable energy, efficiency, the design and exploitation of urban energy, water and waste management infrastructure and the alignment of different stakeholders provide relevant fields of study for the analysis of this paper. Specifically, we reflect upon the way in which a preliminary dynamic performance management model of an exemplary case study can be used to …
Steering Institutionalization through Institutional Work: The Case of an eProcurement System in Indonesian Local Government
2014
Corruption is arguably one of the main hindrances to development. In their effort to combat corruption, governments in developing countries turn to information technology to enhance transparency in decision making. However, implementation of an information system in this context is not straightforward. Premised upon institutional theory, this interpretive case study traces the role of institutional actors in the institutionalization of an eProcurement system in Indonesian local government. It draws on different streams of research on institutional work to develop an interpretive lens to understand what institutional actors do to steer the institutionalization process. It identifies a set of…
Tensions in Online Communities: The Case of a Mass Size eParticipation Initiative
2017
Part 4: Critical Reflections; International audience; While Online Communities (OCs) are increasingly used to involve people in organizations and societies, few studies focus on how OC influence political decision making within eParticipation initiatives. This issue is explored through an interpretive case-study of the Italian Five Star Movement (M5S), a mass-size eParticipation political initiative recently founded by private citizens. The use of OCs is a common strategy to involve groups of people to easily connect on-line, cooperating on common and shared interests. We here focus on understanding the internal and external forces influencing on the OCs, to better understand how to manage …
The current state of research on eGovernment in developing countries: A literature review
2012
Published version of a chapter in the book: Electronic Government. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-33489-4_1 This paper reports a review of literature on eGovernment in the context of developing countries published between 2005 and 2010. The insights emerging from this review may guide researchers in their continued investigation of eGovernment implementation, especially in the context of developing countries. From a review of 108 papers, the study found some substantive changes in the field of eGovernment research. These included increased adoption of interpretive paradigm and increased use of theories in the research. Some future research directio…