Search results for "manager"

showing 10 items of 221 documents

The eXtensible Dynamic Presentation Manager for content adaptation

2008

Human Computer Interaction studies deals with systems and tools that are able to improve user experience during interaction with computer. For this purpose, modern web application are expected to supply multimodal and multi-channel access, adaptivity and transcoding features. We will present in this work the eXtensible Dynamic Presentation Manager (XDPM) which is a set of innovative tools that support the eXtensible Presentation Language (XPL) in the adaptation of contents to different working contexts. The adaptation is performed according to the delivery context information which have been formalized by means of a profiler system. A profile holds information about the specific access devi…

Settore ING-INF/05 - Sistemi Di Elaborazione Delle InformazioniMultimediaComputer sciencebusiness.industryContent adaptationcomputer.software_genreApplication softwareUser experience designDesign patterns presentation languagesWeb applicationSoftware systemAdaptation (computer science)businesscomputerPresentation ManagerContent management
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A garantia constitucional da Responsabilidade Gerencial no Brasil e na Itália

2020

Rule of Law presupposes the provision of efficient public services. In this context, the managerial liability of public administration is highlighted. The main sustained theoretical hypothesis states that the exercise of managerial positions by the high bureaucracy and to seek results with autonomy and with the power to plan and execute public policies is the appropriate way to relate politics and public administration. In Brazil, the managerial public administration model and accountability were introduced especially through State Reform in the nineties of the last century, by Constitutional Amendment no 19 of 2008 and currently by Federal Law no 13.934 of 2019. In turn, the analysis of th…

Settore IUS/10 - Diritto AmministrativoPublic Administration Politics Managerial Liability ResultsAdministración Pública Política Responsabilidad Gerencial Resultados
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Una ricerca esplorativa con focus group. I dirigenti d'azienda tra management e fattore umano

2011

Settore M-PSI/07 - Psicologia DinamicaSettore M-PSI/05 - Psicologia Socialestress management formazione manageriale criticità e capacità di coping manageriale
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Scritti in onore di Pellegrino Capaldo

2014

La qualità dei servizi è stata riconosciuta come un rilevante aspetto caratterizzante la performance dell’azienda pubblica, analogamente alla capacità di operare secondo criteri di efficienza e nel rispetto dei vincoli di bilancio. Sebbene sia possibile riscontrare alcuni significativi casi di adozione di politiche di customer satisfaction nelle amministrazioni pubbliche italiane, a tutt’oggi il tema presenta significative criticità, specialmente in ordine agli aspetti metodologici e agli strumenti operativi che consentano di integrare dette politiche nel sistema di programmazione e controllo delle aziende che erogano tali servizi. Il presente lavoro adotta una diversa prospettiva di analis…

Settore SECS-P/07 - Economia AziendaleQuality in delivering public services has been recognised as a major issue challenging performance in the public sector as well as the ability to operate effectively and within budget constraints. Empirical findings shown by the literature demonstrate that concrete efforts have been produced towards the evaluation and improvement of satisfaction levels of citizens and other Public Administration’s ‘customers’. However still today this issue portrays many unresolved criticalities particularly concerning the methodological approaches and operative tools to adopt in order to integrate ‘customer satisfaction’ programs with the wider organisational control system in each public administration. This paper adopts a non-conventional view of the ‘customer satisfaction’ concept. This is currently meant as a matter of social reporting or even statistical analysis based on the users’ perceptions on the level of provided services by a given (front office) unit in the public sector. Here an inter-institutional perspective is adopted with a view to map the overall value chain leading to the final product delivered to citizens or the community. Inside this chain tracking the underlying administrative products delivered by back-office units to their ‘internal clients’ in the public administration is recommended as a fundamental step to understand how to improve performance in satisfying citizens’ needs. This should also require a proper link between the administrative units’ goals and performance measures to the desired efficiency and effectiveness of processes leading to the attainment of administrative products providing the basis of the final services delivered to the private sector. Based on first empirical findings from field analysis in the Italian context the paper aims to outline an approach which could assist both politicians and managers to better assess and improve performance according to a customer satisfaction perspective.
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Manager e cambiamento organizzativo alla Biennale di Venezia

2008

Nel 1998 il legislatore ha avviato in Biennale una fase di rin- novamento alla cui guida si sono alternati tre presidenti. Confrontandone strategia e operato, nonché le relazioni che hanno instaurato con l’ambiente di riferimento, si intende verificare il grado di successo del cambiamento nonché il diverso ruolo gioca- to dal presidente, dalla strategia adottata, dalle pressioni politiche, legislative e del mondo culturale. In altri termini, si vuole valutare se il cambiamento previsto dal legislatore sia stato effettivamente realizzato e in quale misura, oppure se, al contrario, si registri la mera adesione formale ai nuovi valori aziendali. L’analisi ha evidenziato come ciascuno dei tre p…

Settore SECS-P/10 - Organizzazione AziendaleBiennale di Venezia manager cambiamento organizzativoBiennale di Veneziacambiamento organizzativoSettore L-ART/03 - Storia dell'Arte ContemporaneaSettore SECS-P/08 - Economia e Gestione delle ImpreseSettore L-ART/05 - Discipline Dello Spettacolomanager
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TEORIE DELLA LEADERSHIP. NOTE SULLA FORMAZIONE E LA VALUTAZIONE DEI CAPI

2017

L’autorevole rivista The Leadership Quarterly, interamente dedicata ai temi della leadership, ha recentemente pubblicato un approfondito studio che fa il punto sulla letteratura esistente in materia di leadership dopo decenni di ricerche. Scopo di questo articolo è mettere a fuoco le implicazioni di questo studio per ricercatori, responsabili delle risorse umane e manager impegnati nella direzione di strutture organizzative aziendali. L’interrogativo al quale queste note cercano di rispondere è: quali sono i criteri di riferimento per un corretto programma di formazione e valutazione dei capi? Sulla base dell’analisi della letteratura sembrano emergere quattro dimensioni del comportamento l…

Settore SECS-P/10 - Organizzazione AziendaleTeorie della leadership - Implicazioni manageriali
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Integration of environmental tools to support agri-food chain strategical decisions: a techno-management approach

2010

Settore SECS-P/13 - Scienze MerceologicheEnvironmental tools support decision tools techno-managerial approach agro-food chain land-use
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Rethinking the risk matrix

2011

So far risk has been mostly defined as the expected value of a loss, mathematically PL (being P the probability of an adverse event and L the loss incurred as a consequence of the adverse event). The so called risk matrix follows from such definition. This definition of risk is justified in a long term “managerial” perspective, in which it is conceivable to distribute the effects of an adverse event on a large number of subjects or a large number of recurrences. In other words, this definition is mostly justified on frequentist terms. Moreover, according to this definition, in two extreme situations (high-probability/low-consequence and low-probability/high-consequence), the estimated risk…

Settore SECS-S/02 - Statistica Per La Ricerca Sperimentale E TecnologicaRisk matrix Risk & sustainability Managerial perspective of risk Social perspective of risk
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Intrasexual competition at work: Sex differences in the jealousy-evoking effect of rival characteristics in work settings

2010

Sex differences in jealousy-evoking rival characteristics in the relationship with a supervisor at work were examined in a community sample of 188 individuals from Argentina. Among men, the rivals’ social dominance and communal attributes evoked the most jealousy, followed by physical dominance. Among women, the rival’s communal attributes evoked the most jealousy, followed by social dominance and physical attractiveness. For men physical dominance of the rival and for women physical attractiveness of the rival evoked relatively more jealousy, especially among those high in intrasexual competition and confronted with a same-sex supervisor. When confronted with an opposite-sex supervisor, s…

Sociology and Political ScienceSocial PsychologySexual jealousymedia_common.quotation_subjectSOCIAL-COMPARISON ORIENTATIONJealousyENVYATTRACTIONINDIVIDUAL-DIFFERENCESMANAGERIALDevelopmental psychologyjealousyDevelopmental and Educational PsychologyROMANTIC JEALOUSYintrasexual competitionSCALEmedia_commonCommunicationPhysical attractivenessAPPLICANTSBEAUTYWOMENAttractionDominance (ethology)Sexual selectionScale (social sciences)BeautyPsychologySocial psychologyrelationships in organizations
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Managers’ Moral Struggle : A Case Study on Ethical Dilemmas and Ethical Decision-making in the Context of Immigration

2019

This qualitative study explores the types of ethical dilemmas that Finnish managers working in reception centres for asylum seekers have encountered and whether the moral intensity of the ethical issues was observable in the ethical decision-making. It concludes that the majority of the managers interviewed encountered ethical dilemmas relating to the termination of reception services. The ethical dilemmas were stratified into seven groups: ambiguous or complete absence of relevant instructions, lack of support, conflicting values, withholding information, pressure, discretionary stress, and unjust decisions on asylum applications. In addition, various dimensions of moral intensity were obs…

Sociology and Political Sciencemedia_common.quotation_subjectRefugeeImmigrationpäätöksentekoContext (language use)0603 philosophy ethics and religionristiriidatmaahanmuutto050602 political science & public administrationreception centresvastaanottokeskuksetSociologymedia_commonmanagers05 social sciencesEthical decisionethical dilemmasEnvironmental ethics06 humanities and the artseettisyysMoral intensity0506 political sciencePhilosophymoraalidilemmatmoral intensity060301 applied ethicsetiikkaethical decision-makingQualitative researchjohtajat
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