Search results for "managers"

showing 10 items of 56 documents

Organizational change in higher education in Colombia: Perspectives and challenges

2020

[ES] Este artículo presenta, de un lado, una perspectiva de las principales transformaciones y retos de la educación superior en Colombia y, de otro, los cambios organizativos que, en el marco de dichos retos, vienen desarrollando las instituciones de educación superior, así como un panorama frente a las estructuras administrativas y el perfil de formación de sus dirigentes. Para ello se desarrolló un análisis teórico y un estudio empírico que consistió en el diseño, validación y aplicación de un cuestionario a directores de programas del campo de la educación física en el país. Los resultados del análisis teórico dan cuenta de la evolución histórica de la educación superior en diversos mom…

Organizational changeAdministración de la educaciónEducation management05 social sciencesadministración educativagestión del centro de enseñanzaDirectores de instituciones educativasGeneral MedicineColombiaLEducation0506 political scienceCambio organizacionalenseñanza superior0502 economics and businessPhysical educationEducación superior050602 political science & public administrationEducational institutions managersEnsenyament universitariHigher educationEnsenyament Innovacionsdirector del centroEducación física050203 business & management
researchProduct

Promuovere la relazione scuola-famiglia. Il punto di vista dei dirigenti e dei genitori

2018

Per costruire una scuola inclusiva, è indispensabile curare la collaborazione con le famiglie, il territorio, gli operatori scolastici ed extrascolastici in un’ottica di costruzione di alleanze concrete e significative. Un positivo rapporto tra famiglia e scuola è considerato un indicatore di qualità della scuola stessa poiché influisce significativamente sull’apprendimento e sul benessere degli alunni. Promuovere la cultura della partecipazione e creare una scuola come comunità, diventa un obiettivo prioritario per alimentare una corresponsabilità fondata sulla reciprocità tra famiglia e scuola. La ricerca, di tipo qualitativo, si è basata sull’analisi delle interviste e sull’analisi dei R…

Relazione scuola famiglia Scuola comunità Partecipazione Dirigenti RAVSchool-family relationship School as a community Participation School managers internal evaluation in the schoolSettore M-PED/04 - Pedagogia SperimentaleSettore M-PED/03 - Didattica E Pedagogia Speciale
researchProduct

Scritti in onore di Pellegrino Capaldo

2014

La qualità dei servizi è stata riconosciuta come un rilevante aspetto caratterizzante la performance dell’azienda pubblica, analogamente alla capacità di operare secondo criteri di efficienza e nel rispetto dei vincoli di bilancio. Sebbene sia possibile riscontrare alcuni significativi casi di adozione di politiche di customer satisfaction nelle amministrazioni pubbliche italiane, a tutt’oggi il tema presenta significative criticità, specialmente in ordine agli aspetti metodologici e agli strumenti operativi che consentano di integrare dette politiche nel sistema di programmazione e controllo delle aziende che erogano tali servizi. Il presente lavoro adotta una diversa prospettiva di analis…

Settore SECS-P/07 - Economia AziendaleQuality in delivering public services has been recognised as a major issue challenging performance in the public sector as well as the ability to operate effectively and within budget constraints. Empirical findings shown by the literature demonstrate that concrete efforts have been produced towards the evaluation and improvement of satisfaction levels of citizens and other Public Administration’s ‘customers’. However still today this issue portrays many unresolved criticalities particularly concerning the methodological approaches and operative tools to adopt in order to integrate ‘customer satisfaction’ programs with the wider organisational control system in each public administration. This paper adopts a non-conventional view of the ‘customer satisfaction’ concept. This is currently meant as a matter of social reporting or even statistical analysis based on the users’ perceptions on the level of provided services by a given (front office) unit in the public sector. Here an inter-institutional perspective is adopted with a view to map the overall value chain leading to the final product delivered to citizens or the community. Inside this chain tracking the underlying administrative products delivered by back-office units to their ‘internal clients’ in the public administration is recommended as a fundamental step to understand how to improve performance in satisfying citizens’ needs. This should also require a proper link between the administrative units’ goals and performance measures to the desired efficiency and effectiveness of processes leading to the attainment of administrative products providing the basis of the final services delivered to the private sector. Based on first empirical findings from field analysis in the Italian context the paper aims to outline an approach which could assist both politicians and managers to better assess and improve performance according to a customer satisfaction perspective.
researchProduct

Managers’ Moral Struggle : A Case Study on Ethical Dilemmas and Ethical Decision-making in the Context of Immigration

2019

This qualitative study explores the types of ethical dilemmas that Finnish managers working in reception centres for asylum seekers have encountered and whether the moral intensity of the ethical issues was observable in the ethical decision-making. It concludes that the majority of the managers interviewed encountered ethical dilemmas relating to the termination of reception services. The ethical dilemmas were stratified into seven groups: ambiguous or complete absence of relevant instructions, lack of support, conflicting values, withholding information, pressure, discretionary stress, and unjust decisions on asylum applications. In addition, various dimensions of moral intensity were obs…

Sociology and Political Sciencemedia_common.quotation_subjectRefugeeImmigrationpäätöksentekoContext (language use)0603 philosophy ethics and religionristiriidatmaahanmuutto050602 political science & public administrationreception centresvastaanottokeskuksetSociologymedia_commonmanagers05 social sciencesEthical decisionethical dilemmasEnvironmental ethics06 humanities and the artseettisyysMoral intensity0506 political sciencePhilosophymoraalidilemmatmoral intensity060301 applied ethicsetiikkaethical decision-makingQualitative researchjohtajat
researchProduct

Applying the Identity Status Paradigm to Managers’ Moral Identity

2019

We investigated the applicability of the identity status paradigm in identifying different stages of moral identity maturity among managers, focusing on how they solve moral conflicts in the context of work. Researchers conducted two theory-driven studies. Study 1 was based on focus group discussions among 16 managers, while Study 2 was based on open-ended questionnaire items from 180 managers. Both studies supported the hypothesized identity statuses. The status named diffusion included a lack of commitment to moral values and associated with avoiding moral questions at work. In foreclosure, extrinsic (e.g., organizational) values were adopted and applied to personal decision-making. Manag…

Value (ethics)Virtue ethicsidentity processesmedia_common.quotation_subjectIdentity (social science)Context (language use)lcsh:Labor. Work. Working classmoral identityUtilitarianismlcsh:Industrial psychologyidentiteettita512ta515media_commonlcsh:HD4801-8943managersFocus groupMaturity (psychological)moraaliidentity statusEthics of carePsychology (miscellaneous)PsychologySocial psychologylcsh:HF5548.7-5548.85johtajatScandinavian Journal of Work and Organizational Psychology
researchProduct

Factors that foster or prevent sense of belonging among social and health care managers.

2018

Purpose The purpose of this study is to identify factors that foster or prevent sense of belonging among frontline and middle managers in social and health-care services in Finland. Design/methodology/approach The data have been collected among social and health-care managers (n = 135; 64 per cent nursing managers) through two open-ended questions in a questionnaire concerning sense of community. The results of the open-ended questions have been analyzed using qualitative content analysis. Findings Among managers, six categories of factors that foster sense of belonging (open interaction, effective conversation culture, support and encouragement, common values, a shared vision of the work …

Value (ethics)terveyspalvelutKansanterveystiede ympäristö ja työterveys - Public health care science environmental and occupational healthsosiaalipalvelutmedia_common.quotation_subjectSense of community03 medical and health sciences0302 clinical medicineHealth Facility AdministratorsOriginalitySurveys and QuestionnairesHealth careTerveystiede - Health care scienceHumansConversationQuality (business)Interpersonal Relations030212 general & internal medicineNurse Administratorsfrontline managersFinlandmedia_common030504 nursingyhteisöllisyysbusiness.industryMiddle managementmiddle managersPublic relationsOrganizational CultureSelf ConceptsisällönanalyysiContent analysishealth and social servicessense of belonging0305 other medical sciencebusinessPsychologyjohtajatLeadership in health services (Bradford, England)
researchProduct

Evaluation of the Effects of a Bullying at Work Intervention for Middle Managers.

2020

The aim of the study is to evaluate the effects of a workplace bullying intervention based on the training of middle managers regarding bullying awareness, the consequences of bullying, strategies in conflict resolution and mediation/negotiation abilities. Overall, 142 randomly selected middle managers participated in the study. First, participants completed an information record and two scales assessing bullying strategies, role conflict and role ambiguity. The last two scales were completed again in a second phase three months after the intervention had finished. The intervention produced a decrease in the following bullying strategies: effects on self-expression and communication, effect…

Workplace bullyingAdultMaleWorkHealth Toxicology and Mutagenesismedia_common.quotation_subjectInterprofessional RelationsApplied psychologylcsh:MedicineRole conflictPersonnel ManagementArticle03 medical and health sciences0302 clinical medicineQuality of life (healthcare)Intervention (counseling)0502 economics and businessConflict resolutionHumans030212 general & internal medicineWorkplaceinterventionmedia_commonlcsh:R05 social sciencesPublic Health Environmental and Occupational HealthPsychosocial Support SystemsMiddle managementBullyingMiddle Agedmiddle managersNegotiationLeadershipMediationQuality of LifeFemaleworkplace bullyingpsychosocial safety climatePsychology050203 business & managementInternational journal of environmental research and public health
researchProduct

Journal of Economics and Management Research, Volume 8

2019

creativity - company developmenteconomic activity - LatviaDiscipline - HR managersblue mussel:SOCIAL SCIENCES::Business and economics [Research Subject Categories]development - Latviatotal quality managementNigeria - TechnologyEconomic growth
researchProduct

Johtajien työn eettinen kuormittavuus ja sen yhteydet työhyvinvointiin

2011

Tutkimuksessa selvitetiin suomalaisten johtajien työn eettistä kuormittavuutta kahden kuvaajan avulla. Ensinnäkin tutkittiin, kuinka usein johtajat kohtaavat työssään eettisesti haastavia tilanteita, joihin liittyy kokemus eettisestä dilemmasta (johtaja ei tiedä, mikä on oikea toimintatapa tai tietää, mutta joutuu syystä tai toisesta toimimaan sääntöjen, normien tai arvojen vastaisesti). Toiseksi selvitetiin, kuinka stressaaviksi johtajat nämä tilanteet kokevat. Tutkimuksessa selvitettiin lisäksi eettisen kuormittavuuden yhteyttä johtajien työhyvinvointiin (työuupumus ja työn imu) sekä eettisten dilemmojen yleisyyttä johtamistyön eri tilanteissa. Kaikkiaan 902 eri alojen johtajaa ympäri Suo…

eettinen kuormittavuuslcsh:HD4801-8943managerstyöhyvinvointioccupational well-beingArtikkelitethical strainlcsh:Labor. Work. Working classlcsh:Businesslcsh:HF5001-6182johtajat
researchProduct

Suomalaisten johtajien itsearvioinnit eettisestä johtamistyylistään ja niiden yhteydet eettiseen organisaatiokulttuuriin

2011

Finnish managers’ self evaluations of their ethical leadership styles and connections to ethical organisational culture The present study analyses managers’ evaluations of their own ethical leadership styles, and the association of these evaluations with the ethicality of their organisation’s culture. The results were based on a questionnaire study with 902 respondents throughout Finland. Sixty-nine point seven percent of respondents were male, ranging from 26 to 69 years old, with an average age of 46. Respondents worked in various managerial levels and business lines, in both large and small organisations. The results showed that managers evaluated both the culture of their organisations …

eettinen organisaatiokulttuurimanagersethical leadershipethical culture of organizationseettinen johtajuusjohtajat
researchProduct