Search results for "office"

showing 10 items of 167 documents

Scritti in onore di Pellegrino Capaldo

2014

La qualità dei servizi è stata riconosciuta come un rilevante aspetto caratterizzante la performance dell’azienda pubblica, analogamente alla capacità di operare secondo criteri di efficienza e nel rispetto dei vincoli di bilancio. Sebbene sia possibile riscontrare alcuni significativi casi di adozione di politiche di customer satisfaction nelle amministrazioni pubbliche italiane, a tutt’oggi il tema presenta significative criticità, specialmente in ordine agli aspetti metodologici e agli strumenti operativi che consentano di integrare dette politiche nel sistema di programmazione e controllo delle aziende che erogano tali servizi. Il presente lavoro adotta una diversa prospettiva di analis…

Settore SECS-P/07 - Economia AziendaleQuality in delivering public services has been recognised as a major issue challenging performance in the public sector as well as the ability to operate effectively and within budget constraints. Empirical findings shown by the literature demonstrate that concrete efforts have been produced towards the evaluation and improvement of satisfaction levels of citizens and other Public Administration’s ‘customers’. However still today this issue portrays many unresolved criticalities particularly concerning the methodological approaches and operative tools to adopt in order to integrate ‘customer satisfaction’ programs with the wider organisational control system in each public administration. This paper adopts a non-conventional view of the ‘customer satisfaction’ concept. This is currently meant as a matter of social reporting or even statistical analysis based on the users’ perceptions on the level of provided services by a given (front office) unit in the public sector. Here an inter-institutional perspective is adopted with a view to map the overall value chain leading to the final product delivered to citizens or the community. Inside this chain tracking the underlying administrative products delivered by back-office units to their ‘internal clients’ in the public administration is recommended as a fundamental step to understand how to improve performance in satisfying citizens’ needs. This should also require a proper link between the administrative units’ goals and performance measures to the desired efficiency and effectiveness of processes leading to the attainment of administrative products providing the basis of the final services delivered to the private sector. Based on first empirical findings from field analysis in the Italian context the paper aims to outline an approach which could assist both politicians and managers to better assess and improve performance according to a customer satisfaction perspective.
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Accountability, organizzazione e rendicontazione sociale nelle amministrazioni giudiziarie italiane: alcune evidenze empiriche

2015

Questo articolo illustra i contenuti della rendicontazione sociale dell’amministrazioni giudiziarie italiane che emergono dall’analisi di un campione di trenta bilanci sociali. Prima di presentare i risultati della ricerca empirica vengono affrontate alcune questioni concernenti il quadro teorico della rendicontazione sociale sia in termini generali che con particolare riferimento alle organizzazioni pubbliche e giudiziarie. La responsabilita sociale e una forma di cura delle relazioni tra organizzazione e ambiente che si esprime attraverso la rappresentazione di fatti e cifre cha hanno una qualche rilevanza per i portatori di interesse. Ma mentre nelle organizzazioni private la responsabil…

Settore SECS-P/10 - Organizzazione Aziendaleaccountabilityjudicial offices.social reportingorganizationpublic administrationcontrolSTUDI ORGANIZZATIVI
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Evaluation and management of hemorrhoids: Italian society of colorectal surgery (SICCR) consensus statement

2020

Hemorrhoidal disease (HD) is the most common proctological disease in the Western countries. However, its real prevalence is underestimated due to the frequent self-medication. The aim of this consensus statement is to provide evidence-based data to allow an individualized and appropriate management and treatment of HD. The strategy used to search for evidence was based on application of electronic sources such as MEDLINE, PubMed, Cochrane Review Library, CINAHL, and EMBASE. These guidelines are inclusive and not prescriptive. The recommendations were defined and graded based on the current levels of evidence and in accordance with the criteria adopted by American College of Chest Physician…

Surgical treatmentSpecial conditionHemorrhoidHemorrhoidal diseaseOffice-based procedureConservative treatmentPostoperative complication
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Decoupling Office Energy Efficiency From Employees' Well-Being and Performance: A Systematic Review

2019

Energy efficiency (i.e., the ratio of output of performance to input of energy) in office buildings can reduce energy costs and CO2 emissions, but there are barriers to widespread adoption of energy efficient solutions in offices because they are often perceived as a potential threat to perceived comfort, well-being, and performance of office users. However, the links between offices' energy efficiency and users' performance and well-being through their moderators are neither necessary nor empirically confirmed. The purpose of this study is to carry out a systematic review to identify the existing empirical evidence regarding the relationships between energy-efficient solutions in sustainab…

THERMAL COMFORTmedia_common.quotation_subjectlcsh:BF1-990energy-efficiencyGREENSocial SciencesPsycINFO050105 experimental psychologydecoupling03 medical and health sciencesJOB-PERFORMANCE0302 clinical medicineEmpirical researchsystematic reviewwell-beingPerceptionPsychology MultidisciplinaryINDOOR ENVIRONMENTAL-QUALITYPsychology0501 psychology and cognitive sciencesFIELDEmpirical evidenceGeneral PsychologyOCCUPANTSmedia_commonWORKBUILDINGSoffice buildings05 social sciencesEnvironmental economicsMODELlcsh:PsychologyWell-beingUSER SATISFACTIONGreen buildingPsychology030217 neurology & neurosurgeryperformanceEfficient energy useSystematic searchFrontiers in Psychology
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Major Janusz Rowiński - żołnierz walczący o niepodległość i oficer bydgoskiej Ekspozytury nr 3 Oddziału II SG WP

2016

Artykuł przedstawia drogę służby wojskowej i k ariery oficera polskiego wywiadu mjr. Janusza Rowińskiego (1895-1980) od wybuchu wojny światowej (1914-1918) jako żołnierza armii Austro-Węgier, w niepodległej Polsce jako oficera zawodowego Wojska Polskiego, po II wojnę światową jako oficera Polskich Sil Zbrojnych na Zachodzie aż do zakończenia jego służby w 1947 r.

Technical BureaupułkarmiaReferat Technicznyekspozyturaregimentoficerwywiadarmybranch officeintelligenceofficer
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Success Factors in Funding Acquisition for Research Projects through Competitive Calls: A study of R&D Public Centres

2017

Durante los últimos años, la capacidad de generación de recursos financieros derivados de la obtención de fondos competitivos ha sido una preocupación creciente para las organizaciones públicas de investigación y desarrollo (I+D), al garantizar su supervivencia y el futuro de los actuales sistemas de bienestar público implementados en la mayoría de los países europeos (Bazeley, 1998; Lee y Om, 1996; Muñoz, 2007; Santamaría, Brage-Gil, y Modrego, 2010). La literatura actual describe ampliamente las características y el impacto de los principales programas de financiación competitiva internacional (Galsworthy y McKee, 2013; Grimpe, 2012; Laudel, 2005, 2006), la magnitud de la eficacia de los …

UNESCO::CIENCIAS ECONÓMICASProject management offices research competitive funds success rate public non-profit organizations research project teams:CIENCIAS ECONÓMICAS [UNESCO]
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Sprawa operacyjnego sprawdzenia kryptonim „Zakonnik”. inwigilacja ks. Henryka Surmy przez Służbę Bezpieczeństwa w latach 1974-1977

2018

Celem opracowania jest ukazanie na przykładzie jednego z zakonników sposobu postępowania Służby Bezpieczeństwa wobec duchownych, którzy znaleźli się w spektrum zainteresowania tej instytucji, z uwagi na podejrzenie prowadzenia „antypaństwowej” działalności. Tego rodzaju sprawy operacyjnego sprawdzenia zakładane były przez Służbę Bezpieczeństwa PRL bardzo często i miały na celu sprawdzenie doniesień o prowadzeniu przez duchownych działalności uznawanej przez władze komunistyczne za wrogą ustrojowi PRL. Ks. Henryk Surma, nie godząc się na komunistyczne ograniczenia praw człowieka, ani na dążenia władz PRL zmierzające do marginalizacji Kościoła, próbował na własną rękę pozyskać środki na remon…

Urząd Bezpieczeństwa; PRLSecurity Office; People’s Republic of Poland; surveillance; freedom of conscience and religion; Church-State relations; monks; clergy; Church in the period of People’sPolska Rzeczpospolita Ludowa; inwigilacja; wolność sumienia i religii; relacje państwo-kościół; zakonnicy; duchowni; kościół w PRLStudia z Prawa Wyznaniowego
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Uzņēmuma "ISIC Latvia" informācijas sistēmas pilnveidošana

2017

Diplomdarba autore Annija Graudiņa izstrādāja darbu, kura temats ir “Uzņēmuma “ISIC Latvia” informācijas sistēmas pilnveidošana”. Uzņēmums “ISIC Latvia” vienīgais oficiālais ISIC asociācijas pārstāvis Latvijā, nodrošinot studentiem, skolēniem un pedagogiem starptautiski atzītas identifikācijas kartes. Diplomdarba mērķis ir izanalizēt uzņēmuma esošo informācijas sistēmu un izstrādāt informācijas sistēmas modernizācijas projektu, lai uzlabotu klientu un tiem izsniegtās ISIC karšu reģistrācijas un uzskaites procesu. Diplomdarba pirmajā nodaļā ir sniegta informācija par uzņēmumu un tā raksturojumu. Šīs nodaļas ietvaros tiek aprakstīts ar ko nodarbojas uzņēmums “ISIC Latvia”, kādus pakalpojumus …

VadībzinātneMicrosoft Office AccessRelāciju datu bāzu vadības sistēmasE-komercijaIdentifikācijas kartes
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Uzņēmuma SIA "Lielvārds" pasūtījuma kontroles sistēmas modernizācijas projekts

2021

Darba autors Kārlis Jānis Petrovskis izstrādāja darbu, kura temats ir Uzņēmuma “SIA Lielvārds” pasūtījuma kontroles sistēmas modernizācijas projekts. “SIA Lielvārds” ir uzņēmums kurš darbojas izglītības nozarē nodrošinot mācību iestādes ar mācību materiāliem, mācību līdzekļiem un izglītības tehnoloģijām. Diplomdarba mērķis ir veikt uzņēmuma “SIA Lielvārds” esošo sistēmu funkciju analīzi, veikt pilna pasūtījuma cikla pilnveidošanas modernizācijas projektu, izstrādājot pasūtījuma kontroles sistēmas projektu. Lai to paveiktu un sniegtu risinājumu attiecībā pret uzņēmuma aktuālo problēmu, pilna pasūtījuma cikla statusa konstatēšanu un izsekošanu, tika sniegts autora priekšlikums uzņēmuma pasūtī…

VadībzinātneRelāciju datu bāzes vadības sistēmaE-komercijaPilns pasūtījuma ciklsPasūtījumu vadībaMicrosoft Office Acces
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Development of trust in the CEO-chair relationship

2017

Purpose The purpose of this paper is to explore the trust development in the dyadic relationship of CEO and chair of the board. Design/methodology/approach A narrative approach is adopted to examine the meanings that CEOs and chairpersons give to trust in their relationship, and to explore trust as an evolving phenomenon that can increase or decline over the course of the relationship. The data include 16 CEO-chair dyads from Finnish limited companies. Findings The results suggest that trust may exist on different levels and evolve in various ways during the course of the relationship. Integrity and agreement on company strategy are proposed to form the foundation for trust in the CEO-chai…

Value (ethics)Organizational Behavior and Human Resource ManagementStrategy and Managementmedia_common.quotation_subjectnarrative analysisNarrative inquirynarratiivinen tutkimusOriginalityManagement of Technology and InnovationPhenomenon0502 economics and businessNarrativeBusiness and International Managementinterpersonal relationsLimited companymedia_commonMarketing050208 financebusiness.industrytoimitusjohtajat05 social scienceshallituksen puheenjohtajatFoundation (evidence)trustPublic relationschairpersons of the boardluottamuschief executive officershenkilösuhteetPsychologybusinessSocial psychology050203 business & managementMeaning (linguistics)Baltic Journal of Management
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