Search results for "performance"
showing 10 items of 4457 documents
Adaptation of elaborated feedback in e-learning
2008
Design of feedback is a critical issue of online assessment development within Web-based Learning Systems (WBLSs). In our work we demonstrate the possibilities of tailoring the feedback to the students’ learning style (LS), certitude in response and its correctness. We observe in the experimental studies that these factors have a significant influence on the feedback preferences of students and the effectiveness of elaborated feedback (EF), i.e. students’ performance improvement during the test. These observations helped us to develop a simple EF recommendation approach. Our experimental study shows that (1) many students are eager to follow the recommendations on necessity to read certain …
Linking Entrepreneurial Orientation and Firm Performance: The Role of Organizational Learning Capability and Innovation Performance
2013
This research contributes to the entrepreneurial orientation (EO)–performance literature by offering a wider picture that includes two intermediate steps: organizational learning capability (OLC) and innovation performance. This study also provides an explanation of intra-industry firm performance differences by focusing on EO. We use structural equation modeling to test the hypotheses on a data set from Italian and Spanish ceramic tile producers. The results support our conceptual model and demonstrate its usefulness in explaining differences in intra-industry firm performance. Findings suggest that OLC and innovation performance should be enhanced by managers in order to boost the positiv…
Communication Gaps in Disaster Management: Perceptions by Experts from Governmental and Non-Governmental Organizations
2011
The complexity of current disasters creates a challenge for crisis communication. This paper aims at identifying gaps in communication in disaster management experienced in practice in order to facilitate learning from those situations. The research was conducted using a qualitative online open-ended questionnaire. It shows that despite the developments in the discipline, communication as an integral part of decision making in disaster management needs to be further developed. The paper provides a practical-oriented overview of the communication constraints in complex crisis situations, which has not been provided so far. This research is part of an international project developing performa…
THE FIRM-LEVEL EFFECTS OF SERVICE INNOVATION: A LITERATURE REVIEW
2010
Despite the importance of service innovation, its effects have been given relatively little explicit attention in the extant literature. Instead, researchers often implicitly assume that firm-level service innovation activities result in a number of positive financial and other effects. This paper conducts a systematic review of literature on the firm-level effects of service innovation and attempts to identify and categorize the effects suggested in the literature. The review reveals a considerable number of potential firm-level service innovation effects that have been discussed in extant research. We suggest that they may be divided into five effect categories: (1) business process effec…
Intrapreneurs: Characteristics and Behavior
2017
Intrapreneurship has become a relevant topic in literature as far as its impact on organizational performance is more and more often highlighted from very diverse points of view. The main goal of this chapter is introducing the specific personal and professional profile of intrapreneurs, considered as highly committed individuals motivated by innovation, continuous improvement and able to leader teams in the direction they foresee within the companies in which they work. This chapter will present the relevance and impact of intrapreneurship, the role and main characteristics of the intrapreneurs, their behavior and motivations, and finally some good practices will be exposed in order to enc…
A fuzzy ServQual based method for reliable measurements of education quality in Italian higher education area
2013
In recent years, the attention that the European Community has focused on the education sector has produced a new university commitment addressed to quality aspects for all education related services. In fact, a quality oriented service requires excellence in the design and planning of service activities, as well as during its delivering and also for the adopted service performance evaluation method. However, considering that service performance evaluations are deeply based on stakeholders' judgments, they can be characterized by possible uncertainties related to incompleteness for partial ignorance, imprecision for subjectivity and even vagueness. Therefore, under these conditions, unrelia…
The need and implications of the human capital management system
2021
In an era where technology and innovation seem to take over every organizational process, differentiation in terms of sustainable economic growth is achieved by implementing a human capital management system. In order to develop a proper model that encompasses a long-term perspective and an infinite organizational mindset, using a survey questionnaire collected data from 118 responses and 3 focus groups were conducted. This paper aims to highlight the results regarding the degree of implementation of the human capital management system and the implications for organizational performance arising from this approach. The results of this study present an evaluation model of human capital in org…
Talent identification and development tools
2014
Purpose – This paper aims to contribute to talent management literature by examining empirically the relationship between talent identification and development tools. Design/methodology/approach – The study sample consisted of 112 Argentina-based companies. All participants completed an online survey containing a list of identification and development practices. Responses were analyzed with SPSS 19. Findings – Results show that companies running more talent identification processes (performance management and potential identification) make use of a greater number of development tools. Significant differences were observed in the use of all development tools analyzed, with the exception of …
Framing the Sources of Image of a Local Area through Outcome-Based Dynamic Performance Management
2018
This article investigates the place image concept. It aims to frame major factors impacting on the image of a local area and to suggest associated measures. The adoption of a dynamic approach enables the exploration of four major factors: the level of tourism development, the fit of contextual attributes, the strength of identity, and the level of synergy between public and private sectors. The emerging conceptual model identifies twelve performance indicators driving interdependencies between outputs and outcomes. Such a model eventually is applied to the “Taormina-Etna district” – located in Sicily (Italy) – with the intent to discussing its effectiveness.
International performance assessment of critical thinking: framework for translation and adaptation
2021
Journal of supernational policies of education, Nr, 13 (2021), S. 62–87