Search results for "servi"
showing 10 items of 4470 documents
La reputación como ventaja competitiva sostenible
2019
En los actuales contextos globalizados, las empresas se encuentran en una búsqueda incesante por diferenciarse. La oferta de bienes y servicios en general ha crecido, tanto en cantidad como en calidad. A tal grado se produce este fenómeno que, si la empresa no encuentra una buena razón (y la comunica correctamente) para ser elegida por los consumidores, se condena a perder mercado y/o rentabilidad. Las tradicionales fuentes de ventaja competitiva se encuentran sobreexplotadas. Además de presentar problemas con su sostenibilidad. En principio, es necesario definir la reputación corporativa y diferenciarla de otros conceptos con los cuales se relaciona. Con esta base, se procederá a referirse…
Effects of a Justice-Based Partnership Between Employees and Families in Creating Services and Supports to Enhance Quality of Life Outcomes
2021
Abstract We propose a justice-based partnership between employees and family members as a means to create services and support systems for people with intellectual disability, enhancing quality of life indicators. More specifically, we examine the links from mutual intergroup justice to three outcomes reported by family members: satisfaction with the center, service quality delivered by employees, and performance focused on the quality of life of people with intellectual disability. We used data from 111 centers. In each center, a group of family members (n = 845) and a group of employees (n = 914) participated. Multilevel modeling revealed that mutual intergroup justice (between employees …
ICT for external use in Croatian four- and five-star hotels
2016
The Purpose – The objective of the paper is to examine the implementation of advanced technology and promotional supports in hotel companies and to compare their performance in four- and five-star hotels. More specifically, ICT for external use are analysed, i.e. customer relationship management (CRM), communication with customers, promotional supports, and online order receptions. Design/Methodology/Approach – The empirical research took place in 38 upscale (26 four and 12 five-star) hotels located in Croatia, in the regions of Dalmatia, Istria, and Kvarner, and in the city of Zagreb. The data were collected through a structured questionnaire administered mainly during personal interviews …
La educación en tiempos virales: el caso de Portugal
2021
Este artículo presenta una contribución para comprender los efectos de la pandemia de COVID-19 en la educación (básica y secundaria). Se centra en el proceso de confinamiento y la consiguiente transición hacia un modelo de enseñanza a distancia vivido en Portugal entre marzo y junio de 2020. Para ello, se empieza por buscar un marco teórico adecuado que permita comprender un fenómeno novedoso, imprevisible y que cuenta con un trasfondo biológico, pero que ha accionado un conjunto complejo de dinámicas políticas, económicas, sociales y culturales. A continuación, se discuten algunos informes internacionales relevantes. En la segunda parte, tras algunas notas metodológicas, se analizan los pr…
Robotic i.v. medication compounding: Recommendations from the international community of APOTECAchemo users.
2016
Purpose The development of recommendations for advancing automated i.v. medication compounding is described. Summary Managing the shift from manual to robotic compounding of i.v. therapies requires an awareness of how automation affects practice and how to best implement robotics into current practice. An international panel of pharmacy professionals, researchers, and technology leaders with experience in i.v. robotics collaborated during a two-day meeting in August 2014 to define a general set of principles to broaden the understanding of the fundamental elements of robotic compounding worldwide. Participants were divided into four working groups (technology and safety; drugs and products;…
Rethinking exchange and prices
2017
Our monetary economies of production are not based upon relative exchanges described by the standard theory. Money is neither a commodity nor a positive asset; it cannot be exchanged against physical goods and services. It follows that payments do not consist of mutual transfers of commodities. In fact, each producer working for the needs for the community produces wealth for himself. Further, transactions on any markets are absolute exchanges. One of the consequences of this is that market prices do not measure wealth; rather, they are coefficients of redistribution of products.
E-Fairs: a Cyber-Physical System for Aggregation and Economy of Scale in e-Commerce
2018
In recent years, the e-commerce arena has deeply changed because of the advent of new business models and the growing weight of huge global actors like Amazon. Some business models create competition between users, and the product price tends to rise (e.g., online auctions); other models, including group-buying, make users cooperate, and the price tends to go down. The present study extends the group-buying model and proposes a cyber-physical system called e-fair, in which both sellers and buyers are grouped to negotiate on a specific product or service. E-fairs minimize the global purchase price and the shipping resources respectively with the aggregation of demand and supply as well as or…
Supervisor leadership style, employee regulatory focus, and leadership performance: A perspectivism approach
2019
[EN] Drawing on regulatory focus theory, this research proposes that transformational leadership performance depends on followers' circumstances. The analysis of 125 people from two Spanish service firms reveals that, apart from transformational leadership, the presence of academic education, intrinsic job satisfaction and high customer contact, and the absence of family responsibilities, are core conditions for the presence of high leadership performance. The first contribution of this study is the direct inference of follower's regulatory focus from the observation of individuals' circumstances. The second contribution is that leaders should consider followers' circumstances to adopt a su…
Innovation and The Evolution of the Economic Web
2019
Fifty thousand years ago the global economy may have had a diversity of a few thousand goods and services, including fire, unifacial stone scrapers, hides, and so forth [...]
In the Service of the Reich: Aspects of Copernicus and Galileo in Nazi Germany’s Historiographical and Political Discourse
2001
ArgumentFocus of this paper is on the historiographical fate of Nicholas Copernicus and Galileo Galilei in Nazi Germany. Both played interesting roles in Nazi propaganda and the legitimization of Nazi political goals. In the “Third Reich,” efforts to claim Copernicus as a German astronomer were closely linked to revisionist policies in Eastern Europe culminating in the war-time expansion. The example of Galileo’s condemnation by the Catholic Church in 1633 became a symbol of its unjustified opposition to new “scientific” results, namely Nazi racial theory. After Catholic opposition against Nazi racial theory had reached a peak in 1937, the Galileo affair was turned into an instrument of Naz…