Search results for "servi"
showing 10 items of 4470 documents
A User-Centric Approach for Personalized Service Provisioning in Pervasive Environments
2011
Published version of an article published in Wireless Personal Communications (2011). Also available from the publisher at http://dx.doi.org/10.1007/s11277-011-0387-3 The vision of pervasive environments is being realized more than ever with the proliferation of services and computing resources located in our surrounding environments. Identifying those services that deserve the attention of the user is becoming an increasingly-challenging task. In this paper, we present an adaptive multi-criteria decision making mechanism for recommending relevant services to the mobile user. In this context, "Relevance" is determined based on a user-centric approach that combines both the reputation of the…
Exploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workers
2011
Job satisfaction is particularly important in the service industries since it involves direct contact with customers and thus has a direct influence on company performance. This paper analyses the impact of 10 working conditions on job satisfaction by means of structural equation modeling in a representative stratified random sample of 1553 service sector employees in Catalonia, Spain. Significant effects in social aspects (recognition of a job well done and social support) were found, followed by psychological loads (emotional demands and job insecurity) and by task contents (development and meaning, and predictability). These variables explained 50% of the variance in job satisfaction.
Oneri di sbilanciamento (diritto dell'energia)
2018
The article aims to explore to what extent consumers protection, as principle constitutionally guaranteed by art.38 of EU’s Charter of Fundamental Rights, should affect the rules governing the electricity dispatching service and the balancing system. On a market such as the electricity market, where demand is inflexible and the product concerned cannot be stored, electricity dispatching service is designed to ensure that, within the national transmission system, the supply of electricity matches demand, thereby guaranteeing security and continuity in the energy supply. Transparent market-based mechanisms for the supply and purchase of electricity needs to be combined with balancing measures…
A dynamic life-cycle model for the provisioning of software testing services
2014
Information and communications technology (ICT)-enabled international sourcing of software-intensive systems and services (eSourcing) is a powerful strategy for managing businesses more effectively. China is becoming a superpower for eSourcing service provisioning, but most Chinese providers are small- or medium-sized and leverage the mediated eSourcing model, delivering services to foreign ICT clients who interface with end-clients onshore. This model restricts the providers to low-value projects. This paper probes eSourcing of software testing services within the Chinese market because testing is one of the best ICT services small- and medium-sized providers can provide to develop domain …
Internal Public Audit in the Financial Crisis Context
2013
Abstract The financial crisis effects have left their mark on the area of internal audit, but the attention on the responsibility that internal auditors could have in preventing the onset of such a crisis is quite low. Audit plays a vital role in the entities functioning by contributing to economic credibility. In this paper we have presented the role and objectives of internal audit, the organization and activity of internal audit in local government in Romania, the outsourced system and how it helped in preventing and/or managing the economic downturn.
Towards More Efficient Incentives for Agri-environment Measures in Degraded and Eroded Vineyards
2015
Evaluating the economic damage caused by soil erosion is important. In addition to increasing the awareness of the problem among farmers and policy makers, evaluation of the economic damage caused by erosion can promote the implementation of more sustainable soil management practices. In the present study, we describe a new approach to evaluate incentives for the adoption of agri-environment measure (AEM) in degraded and eroded vineyards. To estimate this incentive, the replacement cost (RC) and the loss of income are calculated when the vineyard is managed with conventional tillage versus a cover crop (AEM). Our findings show that the incentive could range from the loss of income due to AE…
IS PUTTING USERS FIRST AN ORGANISATIONAL KEY TO SUCCESS IN CROSS-PROFESSIONAL COOPERATION? An interview study about cooperation between service units…
2019
Cooperation among professionals in health, social and educational sectors is much needed to let the patient/client/pupil experience an entirety of services provided. However, cooperation is not easy in general. It seems even more challenging when it comes to service provisions to people affected by dual diagnoses. Our research question is influenced by this challenge and reads: What promotes cross-units’ cooperation between professionals involved in service provisions for people affected by both intellectual disability and mental illness? The knowledge is constructed by means of interviewing municipality-employed professionals (N = 21) about their experiences with successful cases. The stud…
Finnish pre-service teachers’ perceptions of their strategic learning skills and collaboration dispositions
2019
To support the development of pupils’ 21st-century skills, teachers themselves must also be competent in these skills and learn them during pre-service teacher education. The aim of this study is to investigate what kind of profiles emerge among Finnish first-year pre-service teachers’ (N = 872) in terms of perceptions of their strategic learning skills and collaboration dispositions and what background variables explain membership of the profiles found. Latent profile analysis showed five student profiles corresponding to perceived strategic learning skills and collaboration dispositions. The most robust factor explaining the membership of the profiles was life satisfaction. Pre-service te…
Preparing teacher-students for twenty-first-century learning practices (PREP 21) : a framework for enhancing collaborative problem-solving and strate…
2016
With regard to the growing interest in developing teacher education to match the twenty-first-century skills, while many assumptions have been made, there has been less theoretical elaboration and empirical research on this topic. The aim of this article is to present our pedagogical framework for the twenty-first-century learning practices in teacher education. We will first review the current status of policy frameworks for the twenty-first-century learning skills. Based on our previous work and current understanding in the field of learning sciences, we will next elaborate the processes and strategies for collaborative problem-solving skills and strategic learning skills to specify curre…
«Lex Google»: Copyright Law and Internet Providers, Future Enemies or Allies?
2013
The German Federal Parliament is discussing the approval of the so-called “Lex Google” which will amend the German Copyright Act and provide for a number of improvements to the management of copyrighted content by Internet Service Providers. This paper focuses on the advantages and disadvantages linked to the diffusion of copyrighted content over the Internet and suggests that the Lex Google would benefit from taking better into account E-Commerce rules and ECJ case-law on Internet Service Providers.