Search results for "trust."
showing 10 items of 429 documents
Politiche antitrust e diritti dei consumatori in Italia dopo le recenti riforme
2013
Il saggio si sofferma sul modello di azione di classe, come delineato nell'art. 140 bis codice di consumo, dopo l'ennesima revisione intervenuta ad opera del Decreto legge 24 gennaio 2012, n. 1 convertito nella Legge 24 marzo 2012 n.27. In particolare, il passaggio dal riferimento a i "diritti identici" a i "diritti omogenei" , con le relative implicazioni, e il rivisto congegno di quantificazione del danno. La disamina dei problemi applicativi è svolta in costante raffronto con le più mature esperienze ( e i problemi ivi prospettatisi), della class action di matrice anglosassone. Anche alla luce del nuovo art.37 bis codice di consumo ( controllo in via amministrativa delle clausole abusive…
Winning the hearts and minds of followers: The interactive effects of followers' emotional competencies and goal setting types on trust in leadership
2015
La confianza de los seguidores es un elemento esencial de un liderazgo eficaz. Las aproximaciones tempranas a la formación de la confianza hacia los líderes, adoptaron un enfoque basado en evaluaciones basadas en información. Sin embargo, avances recientes en la investigación de la confianza sugiere que estas evaluaciones también contienen un componente afectivo. En este estudio proponemos que las competencias emocionales, como (1) atención, (2) claridad y (3) reparación emocional predecirán la confianza hacia el líder en momentos tempranos de la relación líder-seguidor. A medida que esta relación se desarrolla en el tiempo, las evaluaciones sobre la fiabilidad del líder cambiaran su objeti…
Análisis de los factores determinantes de la lealtad hacia los servicios bancarios online
2011
ResumenEl rápido crecimiento de la banca online refleja las ventajas que ésta ofrece respecto a las sucursales convencionales. No obstante, son muchos los consumidores que todavía utilizan los servicios bancarios online de forma esporádica, fundamentalmente para la comprobación de saldos, evitando realizar transacciones con un mayor nivel de riesgo. El objetivo de este estudio es analizar los factores determinantes de la lealtad hacia los servicios bancarios online, a través de un modelo integrador de la influencia del riesgo percibido y la confianza en las webs bancarias con el marco conceptual de la Teoría del Comportamiento Planificado (TCP). La configuración del riesgo percibido se ha p…
El papel de la confianza, la imagen y los valores compartidos en la creación de valor y lealtad: aplicación a la relación egresado-universidad
2014
ResumenEl presente estudio plantea una aplicación del marketing de relaciones en el ámbito de la educación superior, específicamente la relación egresado-universidad. El modelo propuesto aporta variables poco estudiadas en este ámbito y tiene como objetivo estudiar el papel de la confianza en la relación egresado-universidad, sus posibles antecedentes y sus consecuencias. Los resultados muestran cómo la imagen de la universidad, la satisfacción y los valores compartidos de los egresados influyen positivamente en la confianza, la cual, a su vez, afecta al valor percibido y a los niveles de lealtad. Las conclusiones e implicaciones aportan conocimientos innovadores con relación al mantenimien…
How Terrorism Changed the Ways of Interpreting Hospitality
2017
The consolidation of Thana-Capitalism doubtless affected the tourism industry, but also changed the ways in which the Other is conceived. Needless to say, anthropology should play a leading role in providing new theories to understand ‘cosmopolitanism’, and the position of this global dangerous Other in Europe. Discussing and engaging directly with Derrida as well as other scholars, this chapter focuses on how hospitality is dying. The end of hospitality represents a serious challenge of Europe simply because it was ‘the alma matter’ of its rationality and social trust. At times, terrorism targets ‘the exemplary centre of consumption’ to extortionate the developed nation-states, the surveil…
Nuova introduzione al diritto inglese
2021
Il passaggio del tempo è già di per sé una ragione sufficiente per consigliare l’aggiornamento di un’opera attraverso la pubblicazione di una sua nuova edizione che contempli anche solo informazioni ed opinioni sopravvenute relative alla materia trattata. Il quinquennio trascorso da quando vide la luce la “Nuova introduzione allo studio del diritto inglese”, prosecuzione ideale e tematica dell’originaria fatica di Giovanni Criscuoli all’inizio del XXI secolo non è, tuttavia, la sola circostanza che mi ha indotto a curare e ad assumere la gravosa responsabilità della rinnovata edizione, sempre avvalendomi dell’indicazione con un asterisco delle parti da me direttamente redatte. Essa si è res…
Consumer protection from greenwashing
2023
The purpose of this paper is to offer some reflection on the importance of reliable green claims to encourage sustainable production. The role of market is fundamental. Businesses and consumers are both involved in achieving environmental protection objectives. There is the real risk of the phenomenon of so-called green washing or misleading marketing. The problem arises of verifying the reliability of green claims to prevent competitive elements from become distorting factors of competition.
Contribution to variational analysis : stability of tangent and normal cones and convexity of Chebyshev sets
2014
The aim of this thesis is to study the following three problems: 1) We are concerned with the behavior of normal cones and subdifferentials with respect to two types of convergence of sets and functions: Mosco and Attouch-Wets convergences. Our analysis is devoted to proximal, Fréchet, and Mordukhovich limiting normal cones and subdifferentials. The results obtained can be seen as extensions of Attouch theorem to the context of non-convex functions on locally uniformly convex Banach space. 2) For a given bornology β on a Banach space X we are interested in the validity of the following "lim inf" formula (…).Here Tβ(C; x) and Tc(C; x) denote the β-tangent cone and the Clarke tangent cone to …
Factors influencing tourists’ intention to use COVID-19 contact tracing app
2020
AbstractThe purpose of this study was to develop and test a model that explores the antecedents of tourists’ acceptance of COVID-19 contact tracing app (CTA). Data was obtained from a crowdsourcing platform (Pollfish), in which 400 respondents answered the questionnaire. We used SmartPLS to analyse the data. Results reveal that trust and structural assurance have the strongest relationship. Furthermore, the relationship between trust and destination safety was positive. Finally, self-efficacy moderated the relationship between trust and intention, implying that trust was stronger for tourists who have higher levels of self-efficacy. Recommendations are offered.
Perceived Decrease in Workplace Security Since the Beginning of the COVID-19 Pandemic: The Importance of Management Styles and Work-Related Attitudes
2021
The coronavirus disease 2019 (COVID-19) pandemic has reduced the sense of security of people in everyday life. The efforts of managers in the workplace to minimize the health risks and economic damage, however, can provide the employees with a greater sense of security. The aim of this study was to identify the types of workplace responses to the pandemic outbreak with respect to the characteristics of employees and their employers accomplishing the differences in subjective sense of workplace security before the pandemic and during the outbreak. Three hundred and thirty-seven Polish employees completed an online survey during the first 2 weeks of the COVID-19 pandemic in March 2020. Using …