Search results for "value"

Explaining Extreme Mobile Experiences

2013

Extreme service or product experiences have a major influence on perceptions and behavior. Therefore, numerous studies have collected such single positive and negative experiences to understand which factors affect (dis)satisfaction, value, and quality. However, most of these studies lack the process approach needed for understanding why and how these experiences take place and proceed, whereas the context of mobile applications has also remained highly unexplored. This study aims to fill the gap by presenting the mobile experience process model with empirical evidence of extreme experiences from 606 actual mobile application users. With the help of the model and the detailed descriptions o…

Professionals’ views on children’s service user involvement

2021

Purpose Children are gradually attaining recognition as service users and their involvement in service development has been advanced in recent years. This study draws on empirical research in social and health-care services designed for children and families. The purpose of this paper is to analyse how professionals understand children’s involvement as experts by experience. The focus is on professionals’ views and intergenerational relations. Design/methodology/approach The research data comprise 25 individual and 10 group interviews with managers and professionals working in social and health-care services in one Finnish province. The data were analysed using qualitative thematic analysi…

Factors that foster or prevent sense of belonging among social and health care managers.

2018

Purpose The purpose of this study is to identify factors that foster or prevent sense of belonging among frontline and middle managers in social and health-care services in Finland. Design/methodology/approach The data have been collected among social and health-care managers (n = 135; 64 per cent nursing managers) through two open-ended questions in a questionnaire concerning sense of community. The results of the open-ended questions have been analyzed using qualitative content analysis. Findings Among managers, six categories of factors that foster sense of belonging (open interaction, effective conversation culture, support and encouragement, common values, a shared vision of the work …

The value of academics’ research-related online writing

2020

Research productivity indicators tend to ignore online and social media writing of academics, nevertheless, many academics for instance tweet and blog. It thus seems that there is additional value for writing in these genres. This study sets out to explore what roles writing in these hybrid online genres plays in relation to academics’ research activities. Drawing on in-depth research interviews with 29 academics with various L1s from three different disciplines, the study focuses on the participants’ perceptions of tweeting and blogging, and how they value writing in these genres in relation to core research-writing genres in their fields. Besides some differences in the evaluations betwee…

Changes in Young Europeans’ Values During the Global Financial Crisis

2019

We investigate the impact of the global financial crisis (GFC) on the personal values of youth and young adults (age 16–35 years) from 16 European countries. Using time series cross-sectional data from seven waves (2002–2014) of the European Social Survey, we examined (1) whether the GFC led to value shifts between cohorts of young people and (2) whether welfare state provision moderate the expected value shifts. Multilevel analyses showed that, following the GFC, the importance of security, tradition, benevolence, and, to a lesser extent, conformity values increased. In contrast, hedonism, self-direction, and stimulation values decreased. In line with our moderation hypothesis, power, and…

Cybernetics of Value Co-creation

2014

The paradigm shift from value creation to value "co-creation" calls for a deeper grasp of organizational learning in marketing theory. This paper adopts a cybernetic view of the process of value co-creation to shed light on its relevant aspects and to supply a framework to implement operations and strategies to foster this process. Can cybernetics help to better understand the process of value co-creation? Can the Viable System Model (Beer, 1979) be a sound approach to shape a more effective value co-creation process able to achieve higher satisfaction and value? In this theoretical paper we will show how cybernetic can be effectively used to give a positive answer to both questions above

Sustainability focused decision-making in building renovation

2017

Abstract An overview of recent research related to building renovation has revealed that efforts to date do not address sustainability issues comprehensively. The question then arises in regard to the holistic sustainability objectives within building renovation context. In order to deal with this question, the research adopts a multi-dimensional approach involving literature review, exploration of existing assessment methods and methodologies, individual and focus group interviews, and application of Soft Systems Methodologies (SSM) with Value Focused Thinking (VFT). In doing so, appropriate data about sustainability objectives have been collected and structured, and subsequently verified …

Agent-based modelling of values: the case of value sensitive design for refugee logistics

2020

We have used value sensitive design as a method to develop an agent-based model of values in humanitarian logistics for refugees. Schwartz's theory of universal values is implemented in the model in such a way that agents can make value trade-offs, which are operationalized into a measure of refugee wellbeing and a measure of public opinion about how the refugee logistics is being handled. By trying out different ‘value-scenarios’, stakeholders who are responsible for, or involved in refugee logistics can have insights into the effects of various value choices. The model is visualized and made usable as a platform (interactive website) for decision-makers to understand the trade-offs in pol…

Value at risk : eksponentiaalisesti painotettu historiallinen simulaatio

2014

Tämän tutkimuksen tarkoituksena oli toteuttaa Value at Risk-malleja vertaileva backtesting-tutkimus. Malleiksi valikoituivat perinteinen painottamaton historiallinen simulaatio ja eksponentiaalisesti painotettu historiallinen simulaatio. Tavoitteena oli tutkia kannattaako havaintoja painottaa koska molemmat mallit olivat siinä mielessä vertailukelpoisia, että painotettu malli toteutettuna painotuskertoimella 1, eli kaikki havainnot saavat saman painon vastaa painottamatonta variaatiota. Lähtökohtana oli, että painottaminen on kannattavaa koska painottamattomassa versiossa pienillä havaintomäärillä havaintojoukko ei ole edustava ja suurilla havaintomäärillä taas malli ei kykene huomioimaan m…

The relationship between Value Co-creation and Defensive Medicine

The purpose of this study is to analyse the patient-physician relationship from the perspective of its consequences in terms of risk of defensive medicine behaviour and of likelihood of value co-creation occurrence. We develop, first, a theoretically informed model which explains the patient-physician relationship in terms of the two phenomena above mentioned; we then collect qualitative empirical data, elaborate on the theory, and develop an empirically informed model. The main result of this research is the definition of four archetypes of the patient-physician relationship, whose discussion leads to theoretical contributions and managerial implications.