What are the relationships among Web 2.0, market orientation and innovativeness?

PurposeFirms are adopting Web 2.0 technologies to improve collaboration, participation and communication; however there are few empirical studies testing the impact of this adoption. The purpose of this article is to analyze if there is a linkage amongst market orientation, Web 2.0 adoption and innovativeness.Design/methodology/approachStructural equation modeling was used to test the relationships amongst the variables. A sample of 244 firms of the hospitality industry was used. The theoretical approach is based on the market orientation and innovativeness, concepts, which have been studied by various authors in the literature.FindingsA positive relationship was found between market orient…

Evaluating security and privacy issues of social networks based information systems in Industry 4.0

[EN] The present study aimed to analyse the main risks related to security and privacy of social networks based information systems in Industry 4.0. The methodology we used is an innovative exploratory data-driven process divided into three steps. First, we performed sentiment analysis to divide the database composed of 67, 206 tweets into feelings. Second, we applied a topic-modelling algorithm to extract topics. Third, we applied textual analysis to collect insights. A total of 10 topics related to security and privacy issues were identified as results. The paper concludes with a discussion of the challenges and main concerns related to the identified topics.

Aggregation systems for sales forecasting

Abstract Sales forecasting consists of calculating the expected sales of a specific product or company. An important issue when dealing with sales forecasting is the calculation of the average sales, usually using the arithmetic mean or the weighted average. This study introduces new methods for calculating the average sales. These methods are two modern aggregation operators: the ordered weighted average, and the unified aggregation operator. The main advantage of this approach is the possibility to deal with uncertain and complex environments in a more complete way. The study develops some key examples through multi-person and multi-criteria techniques. The study also presents a numerical…

The effect of learning-based distinctive competencies on firm performance: a study of spanish hospitality firms

In spite of the importance of knowledge assets, few empirical studies have examined how knowledge is generated in organizations and the effect of knowledge management on learning-based competencies. This research studies the effect of introducing knowledge management programs in the development of learning-based distinctive competencies as these factors relate to a firm¿s performance. Based on responses from managers at 193 Spanish hospitality firms, the study concludes that the introduction of knowledge management principles and practices promotes creation of learning-based distinctive competencies, which, in conjunction with a knowledge management approach, has a positive causal relations…

How to create international business competences and their impact on firm performance

[EN] This work aims to analyse the effect of the holistic view, continuous learning and information technology infrastructure on the creation of international business competences. The study also investigates whether the creation of this type of competence significantly affects firm performance using the structural equation modelling method of hypothesis testing. A survey of 257 companies from the biotechnology and telecommunications industries verifies the mediating role of international business competences. These findings suggest that managers should emphasise the creation of a holistic view, promote continuous learning and improve the information technology infrastructure in order to de…

Corrigendum to “Aggregation systems for sales forecasting” [J. Bus. Res. 68(11) (2015) 2299–2304]

Fuzzy set qualitative comparative analysis (fsQCA) applied to the adaptation of the automobile industry to meet the emission standards of climate change policies via the deployment of electric vehicles (EVs)

Abstract Facing global climate change challenges entails a sustainable development of transportation. Governments and automobile manufacturers are highly aware of how a large-scale deployment of Electric Vehicles (EVs) can reduce greenhouse gas (GHG) emissions and mitigate global warming. This study aids the design of the adaptation strategies of the automotive industry to meet global goals on climate change by means of a fuzzy-set qualitative comparative analysis (fsQCA), which makes it possible to measure the level of actors’ satisfaction. This allows identification of a combination of factors leading to the outcome while dealing with uncertain environments due to the heterogeneous nature…

How to improve organisational results through knowledge management in knowledge-intensive business services

[EN] In the future, the only sustainable competitive advantage will be the creation of collective and tacit knowledge. From a strategic point of view, and also from the directive management perspective, this is the type of knowledge that adds the greatest value to an organisation. However, it has not been easy to prove that there are positive effects when investments are made in knowledge assets and firm performance. We thus study the relationship between knowledge management and both tangible and intangible organisational results (ORs). Results are tested in 122 knowledge-intensive business services, and they confirm that this relationship is direct and positive, thereby suggesting that th…

Key factors of information management for crowdfunding investor satisfaction

Abstract Crowdlending platforms are becoming increasingly important as a collective financing mechanism for entrepreneurs and small and medium-sized enterprises (SMEs), especially those at an early stage. This study, which is based on a survey of investors on a Spanish crowdlending platform, uses fuzzy-set qualitative comparative analysis (fsQCA) to examine investor satisfaction with crowdlending platforms. Specifically, the study examines communication policies and the quality of the investor experience based on the information provided by these platforms. The value of this article lies in its examination of the antecedents of crowdlending investor satisfaction. The analysis shows that the…

Social entrepreneurship and organizational performance: A study of the mediating role of distinctive competencies in marketing

Abstract Social economy is considered as the option that offers the best response in times of crisis. In this context, social economy companies play an essential role in the promotion of sustainable growth. This research wants to present the importance of social entrepreneurship in the organizational performance of a company. It also aims to show the positive relationship between the extent to which social entrepreneurship is implemented and the creation of distinctive marketing competences, as well as the mediating role these competences have between social entrepreneurship and organizational performance. For this purpose, an analysis of 221 Spanish social-economic entities has been develo…

From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets

Abstract In recent years, strategies focused on data-driven innovation (DDI) have led to the emergence and development of new products and business models in the digital market. However, these advances have given rise to the development of sophisticated strategies for data management, predicting user behavior, or analyzing their actions. Accordingly, the large-scale analysis of user-generated data (UGD) has led to the emergence of user privacy concerns about how companies manage user data. Although there are some studies on data security, privacy protection, and data-driven strategies, a systematic review on the subject that would focus on both UGD and DDI as main concepts is lacking. There…

A bibliometric analysis of social entrepreneurship

Social entrepreneurship is a relatively new topic which is gathering researchers' attention because of the social input and the boom of this kind of business. The main aim of this article is to orient researchers in creating a theoretical framework and to guide researchers who are new in social entrepreneurship research so that they know which journals and authors to consult when studying this phenomenon. To do so, this study uses the Web of Science database to determine the research areas with the greatest research output, the countries and languages responsible for most social entrepreneurship research, the year in which research on social entrepreneurship began, the journals that publish…

Organizational commitment and its effects on organizational citizenship behavior in a high-unemployment environment

[EN] Organizational commitment is an important concept in management and a construct on which extensive research exists. This study considers the relationship of the three dimensions of organizational commitment (affective, normative, and continuance commitment) with employees' organizational citizenship behavior in a high-unemployment environment. By analyzing the effect of high unemployment on the displacement of the self-concept from individual toward relational and collective levels, this work predicts differences in the effect of unemployment on each of the organizational-commitment dimensions. The results show that in a high-unemployment environment the affective and normative dimensi…

Knowledge assets for internationalization strategy proposal

[EN] Lack of trust, lack of references and the confidential nature of cybersecurity projects make internationalization in companies from the cybersecurity sector a great challenge. The development of lean methodologies over recent years has presented a method to reduce time and effort, measure performance in each step and pivot when it is necessary to apply a process to a different field. Considering that internationalization resembles entrepreneurship, because of uncertainty and risk in a new market where the value proposition should be validated, the Lean Start-up philosophy will serve as a theoretical framework in which to operate. The study of international challenges of cybersecurity c…

Aggregation methods to calculate the average price

Abstract Average price is a numerical value that represents a set of prices, which may relate to firms, countries, or regions. This study presents new methods of average price aggregation that build on the unified aggregation operator (UAO). The UAO combines a wide range of sub-aggregation processes into a single formulation capable of accounting for the importance of each concept in the analysis. The aggregation system is flexible, can adapt to different environments, and provides a complete representation of relevant information. The UAO can calculate the average price for numerous geographical contexts such as supranational regions and countries. The study illustrates the UAO's utility b…

Modeling Local Social Migrations: A Cellular Automata Approach

In local social migrations, agents move from their initial location looking for a better local social environment. Social migrations processes do not change the number of social agents of a given type (i.e., the empirical distribution of the population) but their spatial location. Although cellular automata seems to appear as a natural approach to model of social migrations, the evolution of the configuration through a cellular automata might induce a new configuration wherein the number of agents of each type might be actually modified. This article provides a characterization of these cellular automata rules such that for any initial empirical distribution, the evolution of the configurat…