Opportunities for research on evaluation of seaport performance: A systemic analysis from international literature

The purpose of this article is to analyze the opportunities for research on the theme evaluation of seaport performance through the investigation of a bibliographic portfolio of articles with scientific relevance.  In order to reach this goal, the intervention tool used was ProKnow-C (Knowledge Development Process – Constructivist), which consists of a structured process for the generation of knowledge on a determined theme from the interests and limitations of the researcher, following a constructivist view and requiring a constant interaction between the researcher and the object of his research. The highlighted results are the identification of the main characteristics of the scientific …

AVALIAÇÃO DE DESEMPENHO DE PROCESSOS DE NEGÓCIOS PORTUÁRIOS: UMA REVISÃO DE LITERATURA SOBRE CARACTERÍSTICAS E OPORTUNIDADES

Planejamento da Gestão da Qualidade na Movimentação de Cargas Pelos Portos: Análise da Literatura Internacional

Essa investigacao objetiva identificar as principais caracteristicas dos estudos empiricos internacionais sobre o planejamento da gestao da qualidade na movimentacao de cargas pelos portos, sob a otica da avaliacao de desempenho. Trata-se de um estudo qualitativo, com objetivo exploratorio-descritivo, que utiliza como estrategia de pesquisa a pesquisa-acao por intermedio do instrumento de intervencao o Knowledge Development Process-Constructivist ( ProKnow-C ), em que foram coletados dados primarios e secundarios, de procedimento bibliografico. Apresenta-se como resultados: (a) a rede de autores, sendo composta por vinte e nove (29) clusters ; (b) acoplamento bibiografico, distribuidos em 1…

Research opportunities in performance measurement in public utilities regulation

Purpose – The purpose of this paper is to propose a method to choose a set of scientific articles about performance measurement in public utilities regulation. The method is designed to identify references with high academic relevance in databases accessed via the internet, and, through these articles, to perform a mapping of these publications and conduct a systemic analysis. Design/methodology/approach – The study is characterized as exploratory and descriptive with a qualitative and quantitative approach. Incorporates an inductive logic, and draws on primary and secondary data sources. The research involves the application of a technical procedure for selection and study of selected art…

The construction of knowledge from the scientific literature about the theme seaport performance evaluation

Purpose – The purpose of this paper is to know what scientific literature presents about the theme evaluation of seaport performance, thus enabling the construction of knowledge in the researchers and the identification of gaps in the research that will lead to advances in the area from the identification of the characteristics of a portfolio of relevant international publications. Design/methodology/approach – From the basic philosophical (constructivism), of the kind strategy (research-action) and the method used for the accomplishment of such strategy (structured process knowledge development process – constructivist (ProKnow-C)) the current research has a qualitative approach. Findings…

University Management with Focus on Multicriteria Performance Evaluation: Illustration in the Brazilian Context

Public universities have been facing situations that impel them to improvements in its management towards excellence in reaching, with quality, the objectives for which they were constituted, i.e., to offer teaching, research and extension. In this context, it is up to the managers of the universities to act proactively. The literature points out that the internal control systems are managerial tools capable of providing information for the manager’s actions in his/her activity; however we notice that the academic literature devoted to this demand is still scarce, especially as regards support for decision-making considering organizational specificities. Given the importance of the manager'…

Knowledge construction about port performance evaluation: An international literature analysis

Purpose: This study aims to identify and analyze the characteristics of international scientific research that addresses the segment of literature referring to port performance evaluation, in order to identify the existence of a theoretical alignment between the concept of performance evaluation, as an area of knowledge, and the practical application of port performance evaluation. Design/methodology: For the approach to the problem, this paper makes use of qualitative research, analyzing bibliographical portfolio characteristics related to port performance evaluation. An action research strategy was adopted, according to which the authors selected the bibliographical portfolio based on ana…