0000000000057461
AUTHOR
Zhenping Zhang
Enhancing the Performance of Chinese High Education Institutions through Collaborative Governance: A Dynamic Performance Management Approach
With the development of the knowledge economy, knowledge generation and application has been a powerful engine for economic development and global competition. Higher Education Institutions (HEIs) are under great pressure to improve their performance in teaching, research and the third mission, to respond to the changing social needs actively. This doctoral thesis is aimed at proposing a framework to enhance the performance of Chinese HEIs through collaborative governance using a dynamic performance management approach. Based on a literature review of performance management in Chinese HEIs, a conceptual framework is proposed to enhance the performance of teaching, research and the third mis…
Applying Dynamic Performance Management to Foster Collaborative Governance in Higher Education: A Conceptual Framework
Higher education is characterized by growing complexity and uncertainty, which highlight how wicked issues cannot be addressed by one organization acting alone. A collaborative governance approach is here proposed to tackle these issues. Such a perspective has been implemented widely, from public services design and delivery to infrastructure development and environmental protection. Although higher education is not less critical than the above areas, less attention has been paid to collaborative governance in this field. To foster collaborative governance in higher education, based on a literature review, we develop a conceptual framework using the dynamic performance management approach. …
Understanding the Impact of Opinion Leaders’ Characteristics on Online Group Knowledge-Sharing Engagement from In-Group and Out-Group Perspectives: Evidence from a Chinese Online Knowledge-Sharing Community
Opinion leaders often play key roles in online knowledge-sharing communities, which has intrigued a lot of researchers and practitioners worldwide. However, it is not clear how various characteristics of opinion leaders may affect different online groups&rsquo
Mining Customer Requirement from Helpful Online Reviews
Today there are a huge quantity of online reviews available across different categories of products. The key question is how to select helpful online reviews and what can we learn from the abundant reviews. In this paper, we first conclude five categories of features to predict reviews' helpfulness from the perspective of a product designer and then present an approach based on conjoint analysis to measure customer requirement. The suggested approach are demonstrated using product data from a popular Chinese mobile phone market.
What limit the research productivity of universities? A case study of a Chinese university
In the era of knowledge economy, university plays an important role in the development of community. Generally, universities are responsible for three missions, i.e. teaching, research and social service. Among them, research lunes at the centre, which provides latest intellectual products for teaching on one hand, and supports social service with advanced practices on the other hand. Critical and influential as it is, after investigation we found that the research productivity of the leading research universities in China is quite stable and thus may not meet the expectation of stakeholders. To address this issue, first we conduct an unstructured interview to conclude the limiting factors …
The Influence of Student Abilities and High School on Student Growth: A Case Study of Chinese National College Entrance Exam
Enabled by available educational data and data mining techniques, educational data analysis has become a hot topic. Current researches mainly focus on the prediction of problems and performance rather than revealing the underlying causal relationships. Based on a unique exam data, we extracted the abilities of examinee from HSEE (High School Entrance Exam) based on the knowledge of educational experts, then we measured student growth from middle school to high school in total score and subject scores. We studied the impact of high school ranking and student abilities of HSEE on student growth by multiple linear regression model, in which high school ranking is divided into 5 levels, Level 1…
What Do Chinese Entrepreneurs Think about Entrepreneurship: A Case Study of Popular Essays on Zhisland
Entrepreneurship is becoming increasingly essential in this current era of the knowledge economy. It contributes to the innovation of products and services as well as improved processes. In the long-run, it can also improve the sustainability of the economy by depicting better efficiency and social goals. To stimulate entrepreneurship, it is essential to investigate the thinking behind entrepreneurship or what entrepreneurs think about entrepreneurship. Such investigations should encompass the mental images of entrepreneurs. In this regard, content analysis, based on the popular Zhisland essays, may be applied to elicit opinions from Chinese entrepreneurs about activities, critical factors …
Mining customer requirements from online reviews: A product improvement perspective
We propose a filtering model to predict helpfulness of reviews for product design.We provide a way to use the KANO model based on online reviews.We explore how to obtain insights from Big Data through knowledge-based view. Big data commerce has become an e-commerce trend. Learning how to extract valuable and real time insights from big data to drive smarter and more profitable business decisions is a main task of big data commerce. Using online reviews as an example, manufacturers have come to value how to select helpful online reviews and what can be learned from online reviews for new product development. In this research, we first proposed an automatic filtering model to predict the help…