0000000000131929
AUTHOR
Jiayin Qi
Applying Dynamic Performance Management to Foster Collaborative Governance in Higher Education: A Conceptual Framework
Higher education is characterized by growing complexity and uncertainty, which highlight how wicked issues cannot be addressed by one organization acting alone. A collaborative governance approach is here proposed to tackle these issues. Such a perspective has been implemented widely, from public services design and delivery to infrastructure development and environmental protection. Although higher education is not less critical than the above areas, less attention has been paid to collaborative governance in this field. To foster collaborative governance in higher education, based on a literature review, we develop a conceptual framework using the dynamic performance management approach. …
Understanding the Impact of Opinion Leaders’ Characteristics on Online Group Knowledge-Sharing Engagement from In-Group and Out-Group Perspectives: Evidence from a Chinese Online Knowledge-Sharing Community
Opinion leaders often play key roles in online knowledge-sharing communities, which has intrigued a lot of researchers and practitioners worldwide. However, it is not clear how various characteristics of opinion leaders may affect different online groups&rsquo
Mining Customer Requirement from Helpful Online Reviews
Today there are a huge quantity of online reviews available across different categories of products. The key question is how to select helpful online reviews and what can we learn from the abundant reviews. In this paper, we first conclude five categories of features to predict reviews' helpfulness from the perspective of a product designer and then present an approach based on conjoint analysis to measure customer requirement. The suggested approach are demonstrated using product data from a popular Chinese mobile phone market.
Applying Dynamic Performance Management to Public Emergency Management: An Analysis of the Wenchuan Earthquake
Previous studies in public emergency management confirm that collaboration assumes a relevant role in strengthening society’s capacity to cope with complex phenomena, such as disasters. However, empirical researches on emergency management show problems in performance measurement, mainly in employing narrow measures focusing on the results of single organisations rather than the entire system. Starting from a Chinese earthquake (Wenchuan) case, as an example, we use the dynamic performance management approach to develop a performance framework. This framework aims at investigating the interrelationships of different actors involved in emergency management and designing appropriate public em…
What Do Chinese Entrepreneurs Think about Entrepreneurship: A Case Study of Popular Essays on Zhisland
Entrepreneurship is becoming increasingly essential in this current era of the knowledge economy. It contributes to the innovation of products and services as well as improved processes. In the long-run, it can also improve the sustainability of the economy by depicting better efficiency and social goals. To stimulate entrepreneurship, it is essential to investigate the thinking behind entrepreneurship or what entrepreneurs think about entrepreneurship. Such investigations should encompass the mental images of entrepreneurs. In this regard, content analysis, based on the popular Zhisland essays, may be applied to elicit opinions from Chinese entrepreneurs about activities, critical factors …
Mining customer requirements from online reviews: A product improvement perspective
We propose a filtering model to predict helpfulness of reviews for product design.We provide a way to use the KANO model based on online reviews.We explore how to obtain insights from Big Data through knowledge-based view. Big data commerce has become an e-commerce trend. Learning how to extract valuable and real time insights from big data to drive smarter and more profitable business decisions is a main task of big data commerce. Using online reviews as an example, manufacturers have come to value how to select helpful online reviews and what can be learned from online reviews for new product development. In this research, we first proposed an automatic filtering model to predict the help…