0000000000526798

AUTHOR

Serena Volo

Tourism statistics: methodological imperatives and difficulties: the case of residential tourism in island communities

Tourism statistics are one of the key sources of information for economists, public officials and tourism decision-makers. The aim of the present paper is to describe and critique the methodological difficulties encountered when approaching statistical studies in tourism. The case of hidden tourism in island communities is used to illustrate that in tourism statistics there exists a lack of clarity and convention concerning definitions, procedures, measurement and analytic approaches. The conclusions and the study implications should help tourism authorities and tourism statisticians to better define and standardise methodological and measurement approaches and practices and to more effecti…

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Real dimension of tourism in the Aeolian Islands

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Flussi turistici ufficiali. Il ciclo di vita e la stagionalità

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Il Marketing Mix dell’offerta turistica sommersa

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Foundation for an innovation indicator for tourism: an application to SME.

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The Role of Roots in the Perception of a Destination: an Exploratory Study on Sicily

ABSTRACT This study was conducted to determine the effect of ancestry on perception of Sicily as a tourist destination. Central Florida students' perception of Sicily was explored using a combination of qualitative and quantitative design with a sample of 276 students. While all respondents perceived Sicily as a tourist destination rich in scenery, culture and sun, sand and sea opportunities, those students with Italian ancestors had a statistically more significant positive image of Sicily.

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A consumer-based measurement of tourism innovation

SUMMARY The present paper reviews the innovation literature related to tourism and examines the twin problems of operational definitions and measurement of innovation in the tourism sector. A conceptual model is then proposed by which the most relevant aspects of innovation and the most relevant aspects of the “tourism experience” can be integrated conceptually, and which can guide the development of related operational definitions and measurements and lead to a standardization of, and therefore an ability to aggregate, tourism innovation statistics across products, providers, markets and geopolitical regions. The model first categorizes innovations along two dimensions: an “invention-adopt…

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Evaluating tourits experiences

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Customer Satisfaction for the Airport Services

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Tourism recovery amid COVID-19: The case of Lombardy, Italy

Travel restrictions and social distancing imposed to curb the spread of the new coronavirus have been strongly hitting tourism since March 2020. Tourism forecasting literature addressed the effects of shocks in contexts characterized by a predictable route to recovery. COVID-19 is without precedents. In this article, monthly overnight stays for the period January 2010 to December 2020 are used to estimate the impact of the pandemic in Lombardy, Italy’s most affected region. A model-based approach is implemented, and the number of overnight stays up to December 2023 is forecasted. Four models are compared. Estimation results from an augmented SARIMA model suggest that, provided a new lockdo…

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A journey through tourism statistics: accuracy and comparability issues across local, regional and national levels

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Tourism Destination Innovativeness

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Tourism Statistics: Methodological Imperatives and Difficulties: The Case of Residential Tourism in Island Communities1,3

Tourism statistics are one of the key sources of information for economists, public officials and tourism decision-makers. The aim of the present paper is to describe and critique the methodological difficulties encountered when approaching statistical studies in tourism. The case of hidden tourism in island communities is used to illustrate that in tourism statistics there exists a lack of clarity and convention concerning definitions, procedures, measurement and analytic approaches. The conclusions and the study implications should help tourism authorities and tourism statisticians to better define and standardise methodological and measurement approaches and practices and to more effecti…

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A Framework For Measuring Tourism Innovation

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L’offerta turistica eoliana: tassi di utilizzo e fatturato delle strutture ricettive

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Hybrid Approaches To Estimating Hidden Tourism

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Customer Satisfaction nell’impresa-aeroporto

Il lavoro introduce alcune riflessioni sulla customer satisfaction nell'impresa aeroporto, azienda e non più semplice località destinata all'approdo degli aeromobili e al transito dei passeggeri. Il tema è di attualità in relazione alle rapide trasformazioni delle filiere aeroportuali e ai conseguenti interessi di una pluralità di stakeholders locali

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The Relationship between Risk-Taking, Sensation-Seeking, and the Tourist Behavior of Young Adults: A Cross-Cultural Study

This study analyzed the effects of the combined psychological characteristics of risk-taking and sensation seeking on the travel behavior and preferred tourist activities of young adults on leisure trips. The results of this cross-cultural study, which was conducted among 1,429 students at 11 universities located in 11 different countries, found that respondents with high combined risk-taking and sensation seeking (RSS) scores differed significantly in their travel behavior, mode of destination choice, preferred tourist activities and demographics, from those who had low RSS scores. The study also discovered a significant difference between nationalities on RSS scores.

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Building composite indicators in tourism studies: Measurements and applications in tourism destination competitiveness

Abstract Composite indicators are useful tools to synthesize and monitor multidimensional phenomena. The aim of this paper is twofold: to offer the methodological foundations to build composite indicators in tourism and to evaluate a set of currently available composite indicators. Tourism destination competitiveness indicators constitute the object of this contribution. Their definitions, concepts and measures are analyzed and their evaluation is performed through the application of an original protocol. The results highlight that several methodological issues still surround the measurement of destinations competitiveness indicators. This paper provides tourism scholars and practitioners w…

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Seasonality in Sicilian Tourism demand

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Service Charter for airport customer satisfaction: an exploratory study

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Tourism Statistics: Methodological Imperatives and Difficulties. The Case of Residential Tourism in the Aeolian Islands

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Visitor arrivals forecasts amid COVID-19: A perspective from the Africa team

Abstract COVID-19 disrupted international tourism worldwide, subsequently presenting forecasters with a challenging conundrum. In this competition, we predict international arrivals for 20 destinations in two phases: (i) Ex post forecasts pre-COVID; (ii) Ex ante forecasts during and after the pandemic up to end 2021. Our results show that univariate combined with cross-sectional hierarchical forecasting techniques (THieF-ETS) outperform multivariate models pre-COVID. Scenarios were developed based on judgemental adjustment of the THieF-ETS baseline forecasts. Analysts provided a regional view on the most likely path to normal, based on country-specific regulations, macroeconomic conditions,…

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