6533b82cfe1ef96bd128f724
RESEARCH PRODUCT
Organizational performance focused on users' quality of life: The role of service climate and "contribution-to-others" wellbeing beliefs.
Yolanda EstrederJosé M. PeiróCarolina MolinerLuminița PătrașVicente Martínez-turEsther Graciasubject
Attitude of Health PersonnelHealth PersonnelApplied psychologySocial WorkersOrganizational performanceEudaimoniaQuality of lifeOccupational TherapistsIntellectual Disability0502 economics and businessIntellectual disabilityDevelopmental and Educational PsychologymedicineHumansPsychologyService userFamilyPractical implicationsHealth Services AdministrationMotivationOrganizations05 social sciencesmedicine.diseaseOrganizational CulturePhysical TherapistsClinical PsychologyMediationMultilevel AnalysisQuality of Life050211 marketingService climatePsychology050203 business & managementdescription
The investigation of organizational factors as precursors of the quality of life (QoL) of service users in organizations for individuals with intellectual disability has been relatively neglected.With this in mind, this study tests the mediation of service climate between employee's "contribution-to-others" wellbeing beliefs (COWBs) and organizational performance focused on the QoL of individuals with intellectual disability. A total of 104 organizations participated in the study. Data were collected from 885 employees and 809 family members of individuals with intellectual disability. The results of the multilevel mediation model supported the hypotheses. When employees believe that their own wellbeing depends on helping others (COWBs) service climate reported by employees is stimulated. Service climate in turn was associated with organizational performance focused on QoL of people with intellectual disability, assessed by family members. The manuscript concludes with theoretical and practical implications of the study.
| year | journal | country | edition | language |
|---|---|---|---|---|
| 2017-10-23 | Research in developmental disabilities |