6533b857fe1ef96bd12b4295

RESEARCH PRODUCT

ProcessWiki: A Contribution for Bridging the Last Mile Problem in Automotive Retail

Bernd HilgarthSebastian HuberMatthias Kurz

subject

Business process managementProcess modelingProcess managementBridging (networking)business.industryBusiness processInformationSystems_INFORMATIONSYSTEMSAPPLICATIONSKey (cryptography)Automotive industryTarget groupsMarketingbusinessGeneralLiterature_MISCELLANEOUS

description

In many real-world business process management (BPM) installments, the benefit of BPM is diminished by an insufficient implementation of the to-be business processes. One of the key reasons for this problem is the complexity of classical process modeling representations that exceed the BPM knowledge of many target groups.

https://doi.org/10.1007/978-3-642-29294-1_11