Search results for "Knowledge Management"

Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation

2014

Information Technology Infrastructure Library ITIL is a popular framework for IT governance, but little academic research on ITIL exists. The authors investigate the overlap between ITIL and IT governance practices to illustrate ITIL's potential to stimulate IT governance. A field study shows that IT implementation success is particularly influenced by group efficacy and organizational resources, and, to a lesser extent, senior-management involvement. Findings show that ITIL, as expected, is a framework that contributes to IT governance by stimulating process management practices.

Management of Corporate Identity Dimensions in the Health Care

2012

Abstract The objective of this paper is to research the latest literature on the corporate identity concept, its definition and dimensions, and the general strategic management framework in the context of health care industry enterprises – both, hospitals and private clinics. The novelty of the paper is bringing together the framework of corporate identity concept with available research on the management of the health care organizations. This paper researches and reflects on findings by both, corporate identity researchers (Melewar; Balmer) and internationally recognized corporate identity development practitioners (e.g. Olins). Paper also reflects strategic management frameworks related t…

Cultural Product Management from Environment to Territorial Context

2014

This chapter aims to represent the evolution of the cultural vocation of the territory with relation to the cultural product. The authors achieve this by adopting a holistic, viable-systemic approach. This approach proves useful to draw a better representation of the relationships existing among members of the territory - which is a prerequisite for the creation of any cultural product - and among them and the stakeholders to whom the cultural product itself is targeted. The authors consider the notion of relationship as a form of interactive connection determining - in causal fashion - a series of input-output effects among system members.

MoodlePeers: Factors Relevant in Learning Group Formation for Improved Learning Outcomes, Satisfaction and Commitment in E-Learning Scenarios Using G…

2016

High-scale and pure online learning scenarios (like MOOCs) as well as blended-learning scenarios offer great possibilities to optimize the composition of learning groups working together on the assigned (or selected) tasks. While the benefits and importance of peer learning for deep learning and improvement of e.g. problem-solving competency and social skills are indisputable, little evidences exist about the relevant factors for group formation and their combination to optimize the learning outcome for all participants (in all groups). Based on the GroupAL algorithm, MoodlePeers proposes an plugin solution for Moodle. Evaluated in a four-week online university mathematics preparation cours…

Digital Transformation through Collaborative Platformization: A Study of Incumbent-Entrepreneur Relations

2021

Deliberate and Emergent Changes on a Way Toward Document Management

2006

A unit of Fortum Service Ltd. operates and maintains the Rauhalahti power plant in Central Finland. In 1996-97, the unit launched a project pursuing coordinated organization-wide electronic document management (EDM). This case follows deliberate and emergent changes related to document management in the organization since the initiation of the project until February 2000. New information technologies were adopted, and responsibilities for continuous improvement of EDM were assigned. The continuous improvement was implemented as an extension of the ISO 9002 quality system earlier adopted for process improvement. The case shows that a shift from the paper-based era towards organization-wide E…

Hybrid Synergy for Virtual Knowledge Working

2009

Recent rapid technological advancement has influenced communication and information management. In addition, it has facilitated collaboration, an interactive process that engages participants who work together to achieve outcomes they could not accomplish independently. Using new technologies for remote collaboration from U.K., Finland, and Greece, we created our own collaboration and creativity technique as best practices for our team by utilizing an adaptation of Collaborative E-Learning and Six Thinking Hats. We call this model for knowledge working to enhance collaborative creativity Hybrid Synergy. The question under investigation was “What tools, methodologies, techniques, and practic…

Human Capital and E-Learning

2009

Companies are increasingly conscious of the fact that the achieving of their objectives, together with the improvement of their competitive advantages, depends on the appropriate management of the human factor. The dynamism and strong competition that characterize the business world make it increasingly necessary to introduce a system of human resources to allow the exploiting of the knowledge and skills of both people and teams, thus encouraging their learning capacity. In this context, e-learning is becoming established as a flexible and quick way of improving the acquiring of knowledge and skills within a company. The rapid growth and expansion of e-learning, together with the failure of…

A Barrier Framework for open E-Learning in public administrations

2015

A comprehensive literature review on E-Learning and OER in public administrations.A contextualized Barrier Framework about core barriers in the public sector.Lessons learned to improve implementation and adoption processes of open E-Learning.The relevance of organizational, social and technical barriers in the public sector. E-Learning and openness in education are receiving ever increasing attention in businesses as well as in academia. However, these practices have only to small extent been introduced in public administrations. The study addresses this gap by presenting a literature review on Open Educational Resources OER and E-Learning in the public sector. The main goal of the article …

Innovation and knowledge creation: perspectives on the SMEs sector

2013

Purpose – The paper aims to look at small to medium‐sized enterprises' (SMEs') approach to learning and innovation.Design/methodology/approach – The first research direction focuses on the internal and external sources for learning used in the innovation process. A second research direction focuses on the main types of innovation SMEs engage in along with some of the obstacles or constraints identified within the innovation process. In order to answer the research questions set, the authors conducted a survey among 161 Romanian SMEs from various economic sectors and covering different geographical areas.Findings – Romanian SMEs display a learning orientation related to innovation, using bes…