Search results for "Organizational learning"
showing 10 items of 110 documents
The importance of management innovation and consultant services on ERP implementation success
2011
Enterprise resource planning (ERP) implementation has been an important activity for improving efficiency. However, an ERP system is a critical investment that can significantly affect future performance of a company. Many ERP projects report an unusually high failure rate. This study empirically investigates the involvement of management consultants in ERP implementation success. The results from our field survey of 134 ERP end-users in Spanish ceramic tile companies show that ERP implementation success significantly depends on the quality of consultant services. The results also indicate the importance of internal management throughout the learning process. Overall, these findings contrib…
Applying System Dynamics Modeling To Foster a Cause-and-Effect Perspective in Dealing with Behavioral Distortions Associated with a City’s Performanc…
2015
This paper aims to show how applying system dynamics methodology to performance management can provide a powerful modeling perspective enabling public sector organizations to prevent, detect, and counteract behavioral distortions associated with performance measurement. A dynamic performance management approach is able to support performance management system designers in outlining and implementing a consistent set of measures that can allow public sector decision-makers to pursue sustainable organizational learning and development. This perspective implies a major shift from a static to a dynamic picture of organizational processes and results. It means framing delays between causes and ef…
Social-cognitive outcomes of teachers’ engagement in learning communities
2014
Purpose– The purpose of this paper is to seek to investigate Etienne Wenger's theory of social learning in a community of practice by modeling two simultaneous aspects of teachers’ collaborative learning: their engagement in close-knit internal groupings and engagement with colleagues that work externally to the core group. These two learning processes are related to two social-cognitive outcomes: teachers’ organizational commitment and their sense of impact.Design/methodology/approach– The study investigated a field sample of 246 individual teachers from ten Finnish primary schools. Hypotheses were developed and tested by using multiple regression and structural equation modeling.Findings–…
Groupware Support for Requirements Management in New Product Development
2005
Large high-technology companies operate in fiercely competitive international markets. To succeed, they need to shorten the cycle time of new product development (NPD) while improving product quality and maintaining or reducing the total resources required. Their abilities to meet these business goals depend on how extensively and effectively they collect, analyze, and utilize requirements in their product development. Creating and sharing such knowledge is complicated partly because the NPD activities of large companies are geographically distributed. Groupware technologies allow knowledge to be created and shared more effectively. Thus, they hold considerable potential as means of meeting…
Self-assessment application and learning in organizations: A special reference to the ontological dimension
2003
Quality management self-assessment is a powerful tool for management continuous improvement, and it may foster the process of learning in the organization. In this paper, we identify some links between self-assessment and learning. From the analysis of the learning processes at the three ontological levels--individual, group and organizational--and taking the contributions of Crossan et al. (1999) and Kim (1993) as a reference point, we propose a model of organizational learning. This model explicitly recognizes the importance of group level as a link between individual and organizational levels, and it can be employed in order to analyse the effect of self-assessment application at the dif…
TQM Application through Self-Assessment and Learning: Some Experiences from Two EQA Applicants
2006
[This abstract is based on the author's abstract.]The introduction of international quality awards has increased the importance of self-assessment in the implementation of total quality management initiatives. Models underlying these awards stress the p..
A Knowledge Management System using Bayesian Network
2009
In today's world, decision support and knowledge management processes are strategic and interdependent activities in many organizations. The companies' interest on a correct knowledge management is grown, more than interest on the mere knowledge itself. This paper proposes a Knowledge Management System based on Bayesian networks. The system has been tested collecting and using data coming from projects and processes typical of ICT companies, and provides a Document Management System and a Decision Support system to share documents and to plan how to best use firms' knowledge.
L’influence des facteurs stratégiques et organisationnels sur les relations entre contrôle de gestion environnemental et apprentissage organisationne…
2020
Cet article étudie les relations entre contrôle de gestion environnemental (CGE) et apprentissage organisationnel (AO) en inscrivant le modèle de Simons (1995) dans une perspective contingente. Par des facteurs stratégiques et organisationnels, ce modèle enrichi explique les liens entre les modes de contrôle (diagnostique et interactif) de Simons et les niveaux d’apprentissage (en simple et double boucle) d’Argyris et Schön (1978). S’appuyant sur le « cas révélateur » d’une éco-PME missionnaire, l’étude montre l’influence de trois facteurs (valeurs fortes, stratégie proactive, cycle de vie des activités) sur les quatre configurations relationnelles CGE-AO et ouvre de nouvelles perspectives …
Testing a methodology to improve organizational learning about crisis communication by public organizations
2011
Purpose – The purpose of this paper is to test a measurement system with performance indicators to improve organizational learning about crisis communication by public organizations enhancing public safety in large scale emergencies. The tool can be used to conduct a preparedness audit or to evaluate communication performance in a real situation or in an emergency exercise. Evaluation is part of the strategic planning and development of crisis communication.Design/methodology/approach – The construction of the instrument and its theoretical underpinnings are first explained, after which the series of empirical tests that were implemented to scrutinize the clarity and appropriateness of the …
Improvisation for innovation: The contingent role of resource and structural factors in explaining innovation capability
2018
The file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link. This paper focuses on resource and structural factors to explore the relationship between organizational improvisation and innovation capability. Although the role of improvisation has attracted increasing academic attention in fast-changing environments, little is known about the conditions under which firms benefit from improvisation. This paper addresses this gap using an organizational learning perspective that explains the role of a firm's organizational structure and organizational resources for improvisation and innovation. A large-scale …