Search results for "Performance Management"

Applying a Dynamic Performance Management Framework to Wicked Issues: How Coproduction Helps to Transform Young People's Services in Surrey County Co…

2017

This article explores how a dynamic performance management (DPM) approach can give policy makers a more integrated, time-related understanding of how to address wicked problems successfully. The article highlights how an outcome-based approach to solving wicked policy problems has to balance three very contrasting objectives of stakeholders in the policy making process-improving service quality, improving quality of life outcomes and improving conformity to the principles of public governance. Simultaneous achievement of these three objectives may not be feasible, as they may form an interactive dynamic system. However the balancing act between them may be achieved by the use of DPM. Policy…

Knowledge transfer in the field of Supply Chain Management

2017

Abstract This paper aims to analyse the actual state of research in the field of supply chain management and to identify eventual gaps of knowledge and potential research directions in the field concerned. The research has been accomplished using various bibliographical sources, books, scientific reports, internal reports and information material. This paper analyses different national and international studies in the field of supply chain management, converge to identify eventual differences concerning authors’ opinion, problems and research gaps. It has been found that the specialty literature analyses in general subjects such as supply chain management, supplier performance, suppliers’ s…

Applying System Dynamics Modeling To Foster a Cause-and-Effect Perspective in Dealing with Behavioral Distortions Associated with a City’s Performanc…

2015

This paper aims to show how applying system dynamics methodology to performance management can provide a powerful modeling perspective enabling public sector organizations to prevent, detect, and counteract behavioral distortions associated with performance measurement. A dynamic performance management approach is able to support performance management system designers in outlining and implementing a consistent set of measures that can allow public sector decision-makers to pursue sustainable organizational learning and development. This perspective implies a major shift from a static to a dynamic picture of organizational processes and results. It means framing delays between causes and ef…

A Dynamic Viewpoint to Design Performance Management Systems in Academic Institutions: Theory and Practice

2014

This article illustrates how to design and apply Performance Management systems in academic institutions by identifying and modeling those factors affecting academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the article, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo (Italy) are discussed.

Teaching Public Administration Abroad through the Fulbright Specialist Program

2011

The purpose of this article is to promote the benefits of the Fulbright Specialist Program—which was created in 2001 as a short-term complement to the Fulbright Scholar Program—and to encourage more public administration scholars to consider teaching abroad. After providing an overview of the Fulbright Specialist Program and the collaborative teaching approach we used for the preparation and delivery of instructional materials, it presents a number of lessons learned from the perspective of the Fulbright Specialist and the host institution for maximizing the experience of teaching abroad. This article also is dedicated to the work of Fulbright, which has pursued its mission to increase mutu…

Applying Dynamic Performance Management to the Photovoltaic Sector: the Municipality of Palermo case study

Today, the even more compelling need to limit carbon dioxide emissions from energy generation – to address the ongoing global warming – implies the recourse to renewable energy sources (RESs). Indeed, these latter are able to meet energy demand into a more sustainable way. Considering the EU targets for the year 2020 in the matter of climate and energy, public organizations are expected to take an active role e.g. by adopting and promoting RESs. In Italy, over the last decade, among the various technologies based on RESs, solar PV technology witnessed a remarkable growth thanks to the support of a government incentive scheme, which ceased to be applied in 2013. Since then, the PV power inst…

A DYNAMIC PERFORMANCE MANAGEMENT APPROACH TO FOSTER MUNICIPAL POLICE STRATEGIES IN PALERMO TO CONTAIN SPEEDING AND DRUNK DRIVING

Road related fatalities kill 1,25 million people every year around the world and rank as the ninth cause of death according to some recent statistics by the WHO. Actions to reduce this phenomenon have been taken, at different institutional levels, with promising results, particularly in western societies, where the magnitude of such occurrences has been almost halved in the last decade. Nevertheless the level of attention, with regard to road safety, will have to be kept high if a further reduction of this phenomenon is to be reached. Traditional road safety-related approaches mainly focus on prevention through the constant improvement of vehicles’ safety devices and the rationalization of …

Using dynamic performance management to deal with behavioral distortions associated with school performance measurement systems

2020

Leveraging Collaborative Governance: How Co-production Contributes to Outcomes and Public Value in a Small Town

2020

Collaborative governance is increasingly considered an effective approach to improve outcomes and public value. This chapter focuses on co-production as an instrument to implement collaborative governance at local level. It is not uncommon that small towns develop co-production processes to deliver cultural and touristic services. Out of a literature review, the study develops a Dynamic Multidimensional Performance Management framework to explore the impact of co-production on community outcomes. To this end, this chapter discusses the case “Museo Civico di Castelbuono (MCC)”,which concerns the co-production process of the guided tour of the museum’s venue. The resulting model provides insi…

Navigating efficiency and effectiveness relationships across local government services: Another step toward strategic resource management

2013

A major part of maintaining a well-managed performance measurement system in local government is providing the infrastructure for performance management. The problem is that local officials often struggle with moving from adopting performance measures to actually using them for improving services and for making resource allocation decisions. This article responds to this struggle by presenting information on the relationships between efficiency and effectiveness measures across six local government service areas, with the goal of providing guidance on using performance measures to support strategic resource management. Our research suggests that stronger correlations exist between efficienc…