Search results for "Process management"
showing 10 items of 460 documents
IMPLEMENTING A VALUE ASSESSMENT TOOL FOR SERVICE INNOVATION IDEAS
2010
There has not been much discussion of how firms may assess the value of service innovation projects ex-ante in the extant research literature. This paper theoretically derives a value assessment tool for service innovation ideas called QSI (tool for pre-Qualification of Service Innovation projects). Thereafter QSI is implemented in three firms and it is explored to what degree the implementation improved managerial decision making on service innovation projects and investments. The findings indicated that the implementation of QSI had effects both in a portfolio management and a project management perspective. From a portfolio management point of view deployment of QSI improved the particip…
ERP Post-Implementation
2013
This exploratory study focuses on ERP post-implementation issues in Small-and-Medium-Sized Enterprises (SMEs). The authors conducted a case study in a small Norwegian retail company, which experienced a performance dip that lasted longer than expected. The case demonstrates how overwhelming the ERP competence requirements can be for an SME. Errors in the configuration of the ERP system and improper training led to frequent workarounds. The workarounds, in turn, led to significant problems and many errors in the database. This led to a general level of frustration with the system and a high stress level in the company. This study has implications for SMEs planning to implement ERP systems.
Innovation and business performance for Spanish SMEs: New evidence from a multi-dimensional approach
2018
This article examines the impact of product, process and organisational innovations on two alternative dimensions of business performance: finance and operations. Two indicators capture financial performance: sales increase and production cost reduction. Operational firm performance is captured by two alternative indicators: productive capacity augmentation and quality improvement of product/service provided by the firm. Using a wide-ranging sample of Spanish small- and medium-sized enterprises (SMEs), our findings highlight the significant impact of innovation upon both these dimensions of business performance, although they differ regarding the type of innovation and the performance indi…
ERP lifecycle: When to retire your ERP system?
2011
Published version of a chapter in the book: Enterprise information systems, vol 219, part 3, 168-177. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-24358-5_17 A lot of research has been undertaken focusing on ERP systems lifecycles, but very little paid attention to retirement. ERP retirement means the replacement of an ERP with another. The aim of this research paper is to investigate why and when should organizations retire their ERP systems. A convenience case study of an SME has been selected from Egypt. The case study under investigation has retired their local ERP system and replaced it with SAP ERP. Results of our analysis indicated that reasons of retirem…
Modelos emergentes en un primer curso de economía y administración
2013
[EN] In this paper we present an outline of an ongoing research in which we intend to investigate on the teaching of the modelling process and families of functions in the context of a course in Economics and Management. Specifically, we introduce some of the theoretical foundations that support the research and we present an example of one of the activities that we are designing for teaching.
INNOVATION MANAGEMENT CONTROL: BIBLIOMETRIC ANALYSIS OF ITS EMERGENCE AND EVOLUTION AS A RESEARCH FIELD
2018
Innovation Management Control (IMC) supports innovation management with valuable information, thus improving innovation effectiveness and efficiency. Literature has shown that different elements of a management control system must be interdependent and that its design must form a coherent system of controls that spans the entire process under control. Accordingly, IMC covers the entire innovation process. However, IMC literature is spread over numerous journals from different disciplines, which may prevent the development of holistic IMC systems. We present a bibliometric analysis that provides insights into the development of IMC as a research field and examines the severity of knowledge …
THE INTEGRATION OF GREEN-BUILDING TASKS AND PROJECT-DESIGN PROCESSO - CASE STUDY
2018
The development of a green-building project following a specific reference standard such as LEED, brings new conditions and restrains for all subjects involved in the process. Such changes affect technicians, owners, bureaucracy and also the management tasks either during design or construction phases. Within this scope, the management of sustainabilityrelated activities plays a key role for the optimization of the design-project development. This research analyzes the design process of two different case-study projects undergoing the same green-building certification from the project management perspective. In both project sustainability-related activities were performed throughout the de…
La evaluación del aprendizaje: de la retroalimentación a la autorregulación. El papel de las tecnologías.
2015
Este artículo recoge una revisión sobre la evaluación en el ámbito universitario focalizada sobre la información que se aporta a los estudiantes a partir del análisis de sus resultados de aprendizaje. Para ello, define conceptos como retroalimentación, proalimentación y autorregulación del aprendizaje y los sitúa dentro del proceso de evaluación. Tras segmentar dicho proceso en sus componentes fundamentales, este trabajo se detiene en la relación entre el modo en que se aporta información sobre la evaluación (con especial atención al papel de las TIC) y la forma en que dicha información se utiliza por parte de los estudiantes, considerando variables que afectan a sus antecedentes académicos…
La gamificación como herramienta para reducir los accidentes laborales viales en pymes y autónomos
2018
El uso del vehículo constituye un medio de transporte imprescindible para muchos trabajadores, que lo utilizan para sus desplazamientos a sus lugares de trabajo o en el desarrollo de su actividad profesional. Actualmente en España el 13,45% de los accidentes laborales son de tráfico, siendo importante para su prevención invertir en formación e incorporar la cultura de la seguridad vial como parte de la actividad corriente de la organización. En este trabajo se propone el uso de la gamificación como herramienta para la formación y concienciación de los trabajadores autónomos y pymes en el esfuerzo por reducir el número de accidentes laborales viales en sus organizaciones. Para ello se descri…
ERP Lifecycle
2000
A lot of research has been undertaken focusing on ERP systems lifecycles, but very little paid attention to retirement. ERP retirement means the replacement of an ERP with another. The aim of this research paper is to investigate why and when should organizations retire their ERP systems. A convenience case study of a SME has been selected from Egypt. The case study under investigation has retired their local ERP system and replaced it with SAP ERP. Results of the analysis indicate that reasons of retirement were: wrong selection, users were not involved in the selection process, and lack of an official implementation methodology. This is considered a new finding since main stream literatur…